Søger...

Stayed over Easter weekend and booked through Get a Room which should have been Get a Hovel. The photographs are bordering on deception. We arrived and were allocated a room in block 3. On entering it was disappointing. dark and dingy .There were a number of issues, blocked toilet ( twice), torn blinds , no pans to put in the oven. Missing Formica on worktops( granite what granite!). Not enough crockery and cutlery. The booking was for 5 persons and we had to ask for additional bedding. Our feet were filthy from the bedroom carpets ( we had to wash our feet to go out). The hotel puts the caveat on the bottom saying they are all privately owned. This a poor defence and no excuse for allowing the standard of accommodation to be below what is shown on the photographs. There should be a minimum standard and the one we were allocated was probably one of the worst I have ever stayed in anywhere. Positives The staff were great and the location was excellent and the facilities ( outside) were brilliant. I spoke with some other guest who told me they had a great room but had booked privately and knew what they were getting. We always try to see the good in things but we were hard pushed to here. This is such a shame as the location is great

We booked this place on a whim, last minute after deciding to just return to Miami after business in Key West. Actually I had business in Key West but my wife and two boys (10 & 12) had a day free so we decided to try to find somewhere to stay. After searching for somewhere reasonable near Key West and becoming frustrated at the high prices or skeptical of the quality of the choices we had, I decided to open up my search to all the keys. That's when I found Ocean Pointe Suites. I wasn't totally crazy about the drive (about 2 hours to Key West) but it was better than back up to Miami. We did book them through one of the "3.5 star condo in Key Largo for..." sites so we were a little nervous but the price was right so what the heck...Once we got the confirmation that it was Ocean Pointe Suites, we immediately came to trip advisor and read up on the place. We felt like we scored a great deal but mixed in the predominately positive reviews were some that made us worry a tad.Well, that worry was misplaced. The first hurdle to overcome came because my wedding (I am a wedding photographer) in Key West was at 2:00pm which meant I needed to drop off the family at around 10:30-11:00 to allow enough travel/setup time. I called Ocean Pointe the day we were to arrive and told them my problem. I asked if they had a place to keep our stuff and could the family use the pool/facilities while they waited for the room to be ready. They said of course but reminded me that check-in wasn't until 4:00. I said that was fine and we left Miami for Key Largo.When we got to Ocean Pointe Suites we were fairly impressed with the grounds. It wasn't spectacular but really nice, especially for an area where many "resorts" look like trailer parks. (My theory is that on the beach/in the keys, most places are only as nice as they have to be. Location, location, location.)Once we navigated back to the check-in building (the layout is such that the guest buildings are laid out along a road, with the pool being somewhat centrally located) and the office/cafe located on the water near the beach area. When we went up to the office, the woman who was checking us in remembered me calling. She proceeded to confirm our reservation and get us to fill out the paperwork. Then she gave us our keys... 5 hours early!!! We were so happy. Well, it didn't take long to be even happier. We arrived to room 1416 and opened the door. WOW! We were met with a 2 bedroom, 2 bath condo that had a great view of the ocean. It was truly so far beyond what we expected. We were only promised a 1 bedroom suite. We got 3 beds total including one of the most comfortable king-size beds we've ever slept in.It was clean and very well decorated (I guess to our tastes anyway). Yes, there were some things that needed repair but overall, who freaking cared. This was a $600 a night room many other places and we got it for a fraction of that. The kids loved the little beach and pool. My wife loved the room and it's little balcony with a view and overall, we'd say this was probably one of the best places we've stayed ever. Great service, great room, great everything!

Stayed with a group in late January. We were NOT pleasantly surprised. We ended up switching condos- didn't make any difference in quality. The condos are decorated according to the owners' tastes. Ours reminded us of a beach house, but from the 1980's. If the pullout sofa is being offered as one of the options for sleeping, the company should require certain upgrades by the owner's.The website's pictures and descriptions are misleading! They took pictures of rare rooms and the photographer's view is very narrow. The majority do not accurately depict what really exists.The "balconies" are EXTREMELY small. Don't look forward to much. The ocean view is from a distance. The beach is small, but adequate for a quaint vacation or with kids. Room cleanliness by staff left much to be desired- hairs left from previous guests, general dirty nature. Both rooms we saw needed better detailing & paint!The price was w steal for our group for the week, (worked out to less than 300$/person), but the value even for that price was very low. The property has potential that is not being attempted. We did enjoy the time spent with the daytime cooks/servers. The two girls we saw worked themselves hard!

Nice last minute vacation. Used a Groupon to book the deal. Units are small and old and need some major TLC. Staff was nice and tried to fix what they could. Stayed in Bldg 5 which had a great view close to pool which was great. Didn't spend much time in the room but overall good experience.

I went here for spring break March 31-April 4. It was a nice. Our room was very spacious and considering it was 6 of us in the place I have to say it was great! The view was good love to see the ocean and sun every morning. Good location but if you wanna do activities you are limited to what you can do in that area. There wasn't much of a beach which was a lol disappointing. I drive to key west almost everyday just to have any water excursions. I would prob stay there again cause it was a nice area to be away from all the chaos in key west ESP with the cruise ships. I had a great time!