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We have used this Campanile for the last few years as an overnight stop over after and before the Channel tunnel crossing. This year pretty much as usual - basic room with the kind of facilities you expect, although an extra towel would be useful. Breakfast fine and sets you up for the day's travelling.

As with many of the Campanile Hotels, this is looking a little tired. The rooms are OK but I know they use environmental issues as an excuse for cutting down on the towels they provide but no hand towel between two people is taking things a bit too far. The food is very good but overpriced and it is coming to the point where Campanile in general no longer represents value for money. They need to upgrade their product or downgrade their price.The breakfast was grossly overpriced at ¿¿¿9.50 particularly so when you sit down at 8.30am and the buffet had very little choice.We will not be rushing back!!

My wife and I are of an age where we enjoy revisiting places we liked years ago. We booked this hotel through Hotels.com. who were very prompt and efficient. They even gave us a local weather forecast for the three days we proposed staying here. In our former visits the Campaniles boasted large log fires crackling in large fireplaces, with excellent choices at mealtimes. How things have changed, and for the worse. The open fires have gone, now, which we knew. What we did not know was how this hotel had deteriorated with age.On our arrival at reception mid-afternoon we found the desk unmanned, and waited several minutes before I found the staff sitting outside at the rear and not too keen to come out and attend to us. A poor start. We got our key and found, at that time of day, the room had been only partly cleaned. We could hear the cleaners shouting to each other nearby. We made a cup of tea and the cleaners arrived. We went outside and sat in the car for less than two minutes. On our return to the room the cleaners had gone and locked our room with the key inside. Management were not too pleased to have to unlock it for us. There were only two towels in the room - no hand towels, and no hand towels available. Be prepared to use a wet bath-towl next morning if showering before dinner. Meals are poor, and the limited breakfast choice is pricey at 10 euros inc tax. There was no house wine and the hotel was recommending white Bordeaux at approx 9 euros per half bottle. They also have a good choice of beers. Dinner meals were adequate. We were made to pay after every meal, though other guests paid only at the end of their stay. Perhaps they don't trust people in their seventies. The outer door of our room had suffered attempts to break in, judging from the gouges and deep dents around the door jamb, Inside the ageing room was clean and the beds comfortable. There is a large flat screen tv, but only French speaking channels are available, unlike other Calais hotels where English is also available. Wi Fi is available. There is limited shelf-space available, with no shelves in the open wardrobe, and five or six fixed hangers. This suggested that this Campanile is suited mainly for an overnight stay There was a welcome infra-red bathroom heater, which was welcome, as well as tea and coffee making facilities. Cardboard cups were supplied, which is the norm nowadays, despite there being at nearby Arques the largest glass,china and porcelain factory in the Western World.! In summary this hotel is ok for budget overnight stays only. There is only 1 towel each and virtually no shelf or storage space. Don't expect warm friendliness from all of the staff. You won't get it. The Campaniles of yesterday would not have recognised this one.

Will not be returning to Campanile Hotels as I totally agree with previous contributor - the Campanile chain seems to have lost its way and this is the second poor experience with them since January. At Calais the room was cold, hard to heat up, 'tired' and poorly maintained. Not properly cleaned. No answer when I rang reception with a query. Finally went along to reception and, in fairness, was offered another room but by then I had unpacked and couldn't be bothered changing. Restaurant cold and draughty - huddled by one of wall heaters. No cheese course available as restaurant had run out of cheese - could this be the only restaurant in France to have no cheese - amazing! Breakfast not what it used to be. In the bread tray was a wholemeal loaf but no bread knife + half a pre-mauled baguette. On departure, I presented the 'loyalty(?)' card for Campanile Hotels I have held for about 8 years but it turned out that it is no longer valid - first I have heard of this change and so much for loyalty! Unhelpful (verging on rude) response from staff at the hotel regarding this issue.

Used Campanile's for many many years and found them to be serviceable and value for money with excellent restaurant facilities for the traveler. Over the past years they have failed to maintain their past standard, some refurbishment but mostly tired. Restaurants lost their excellent value for money food, with cold restaurants having done away with the open fires some years back. Choice is now restricted and not exciting, breakfast reduced in selection and presentation. Needs a rethink.