Søger...

this hotel is located at the heart of dusseldorf. it is near the dusseldorf hbf or train station. the room is very spacious with small bathroom. there are abundant of turkish restaurant with tasty kebab at reasonable price. it is about 1km walking from konigsalle shopping area and just hundreds metre away from kaufhauf. kemps bakery is also very close to this hotel.

Every year we go to Dusseldorf at the same time of year for the ProWein trade fair, and every year for the past 6 years we have booked two or three rooms for two or three nights each at this hotel, always making the reservation directly with the hotel. Next year we will not be going back. There are four stars at the entrance, but actually the hotel has three, and merits only two. Our welcome was curt, borderline rude (another guest described it accurately as 'insouciant and insolent'). The pool and sauna, essential after a long and hard day's work, were not operational, though no one had said so. ("You should have looked at the website" was the receptionist's surly comment - hardly intelligent advice to someone who books directly, and incidentally, the website makes no mention either way). We had to pay our room in advance - not particularly endearing to loyal customers - and the room itself had been stripped down to its bare minimum. I can tolerate all that, I can even accept that the breakfast eggs were stripped of their bacon and sausages, but what we find really difficult to accept is the pathetic, impossible-to-regulate weak stream of water coming from the shower ("Baths don't come with your category of price" according to aforesaid receptionist, and nor apparently do functioning showers.) The manager was off duty when we arrived, would not have arrived before we left for ProWein the following morning, and would have left the hotel before we returned to it at night, so we asked for him to telephone us at his convenience, and also wrote an email to him. Two days later we mentioned to the same receptionist that we had heard nothing. "No, I know" he said. "Of course not". Need I say more?

Stayed in this hotel twice this year. The first time, the receptionist was rather impatient when I asked him how to log in to the free wifi. The room was rather spacious for the price. However, the hose of the shower spray was torn & water was splashing everywhere during my bath! I believe i just got unlucky. I also got a baby cot for my 2 year old for free which was nice. Saw that many other budget hotels charge extra for that. The 2nd time I stayed there, I did not get a baby cot despite requesting for it during booking. The receptionist told us they only have 2 cots in the whole hotel. The service was better this time. Overall, I would stay in this hotel again for the location to hbf (5 mins walk), free wifi & low price.

We spent a week in the hotel and it just takes a few minutes' walk from Dusseldorf central train station. As we are light sleepers and on Business, upon our request, a Double room facing the courtyard view was given and is quiet enough for good sleep. The mattress and bedding are quite new and clean. However, the carpet is a bit old.The reception staff are friendly and helpful, and the cleaning maids are helpful and on request extra pillows were offered. The breakfast buffet in the morning is OK and plentiful, with scrambled / boiled eggs, cheese and ham with varieties, various types of bread rolls, salad, coffee and tea,.. with frequent Refill. The hotel is quite close to both Altstadt and Carlstadt, within walking distance, and if feeling tired just take a few metro stops. During our spare time after Business, the main attractions like Rhine tower, the Rhine promenade, St. Lambertus Basilika, Neander-church, Konigsallee ( with a lot of shopping malls), Japanese quarters,.. were visited. We enjoyed the Rhine dishes.The hotel is worth for the money paid, as well as for the Convenient transport "to and from" Dusseldorf airport through S-11 train or airport bus 721. Surely, we will come back to the hotel again.

overall, the room was 'OK'. We stayed Tuesday-Friday. Having been given our room after quite a wait at reception, we headed up and entered a very musty smelling corridoor on level 4. The decor was very dated and I think the smell was perhaps due to a new carpet being fitted (this was one benefit). We walked into the room (504), and needless to say, I was pretty unhappy with it, The room itself, was OK, it was small, no make up mirror in the room, no tea/coffee/fridge facilities. Literally: a bed, TV (one English channel), Desk, corded phone, table, chair. The bathroom did have two mirrors, sink, toilet and cubicle shower (which was ok, but squirted water out everywhere). The worst part of the room though has to be the view! Overlooking two walls and a filthy courtyard within the triangle. I was disappointed by this, I much prefer to see what is going on outside! On discovering this, I returned to reception (I am not usually fussed about things), I asked if there was an opportunity to move rooms and I was willing to pay more. We had paid ¿¿103 for 3 nights, which I appreciate is cheap (without breakfast). She asked me to wait in the room for half an hour and she will see what she could do. I did this. then decided to leave as she hadn't got in touch, on my way out, I handed in the key and it was very clear she hadn't attempted to see if this was an option and asked her manager and he said no they were fully booked. I wasn't happy that my time had been wasted. I got over the fact that the room was dull and characterless (although it was clean I have to say). We returned late that evening after enjoying the bars. We got into bed to discover there was only one very thin, flat pillow each and seperate duvets on a double bed. We eventually fell to sleep after using clothes to pad out the pillow! We were then very rudely awoken at 7:00am from the hotel having some electrical work done, hammering, drilling and banging away and it continued for 2 hours! I was disgusted by this. The next night, we arrived back to the hotel to find the front porch overhead glass was all over the paving outside, creating a mess. This then meant more building work was required the next morning! I couldn't believe it! When we checked out on the Friday, we was not asked how our stay was and was simply nodded at. We asked for directions to the bus station and we was told it was to the right of the train station...it wasn't! It was 500 yards to the left! The only benefits of this hotel was that we got a cheap deal. If there is an option to pay a little bit extra for a nicer room, I would certainly do that. It is in a good location for the main train station in dusseldorf (4 min walk) and the old town is about half an hour walk, although you could probably catch the tram from just outside the hotel but we didn't choose to do this. Breakfast was 7.50 pppd but you could choose if you had this in the morning which might be handy, we didn;t try it as we found some nice cafes locally for less money. The 'mercure' hotel is just around the corner with a nice bar attached to it I can recommend there for evening drinks and cocktails. Staff also friendly. Overall...would I stay there again? No. Would I recommend there? No. The Mitte is a nice hotel if you are wanting somewhere that is actually worth going to, with very friendly staff.