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- Store, rummelige værelser. - Virkelig lækker morgenmadsbuffet - dog for lidt personale. - Skønt poolområde. - 10 minutter på gåben fra byen. - Fin rengøring på værelset. - Flot udvalg af produkter på badeværelset. - Meget børnevenligt. Minus: - Vi skulle betale dyrt for 2x24 timers WI-FI, som ikke virkede på værelset. Man skulle gå ud på gangen, før det virkede!

We unfortunately checked in late and checked out first thing the next morning so could not make use of the spa area which was a major selling point in our initial booking. However, the front counter staff were pleasant and assisted us with recommended visits in the town and the room was clean and warm. The only negative was the exorbitant charge for parking overnight, 11 Euro's for one night. However this did not dampen what was a good experience in Mainz.

The hotel is in an excellent location for any visitor who wants to be able to easily walk in to the city centre but doesn't want the noise of city centre life. The staff were universally polite and friendly. The quality of the food at breakfast was excellent and comprehensive.There are three aspects that need improvement. One, the mattresses and pillows were basic and did not aid restful sleep. Two, the breakfast staff did not check with guests about the availability of coffee, leading to empty pots being left on tables that had been re-set for the next guests. Three, the number of guests in a room is known to the hotel and yet the rooms had no additional robe, towels or bedding.

This is a business hotel that is neither particularly good nor bad. The rooms are clean and average sized. The continental breakfast is OK and so is the service. The main problem of the hotel is the price. I paid more than 200 Euro/night for the stay. I expected a lot more. If you can get a good price, it is worth staying here a night or two.

Won't mention which airline I work for, but we've been staying at this hotel for about 16-17 years on our layovers. Every two years, when the hotel contract is about to expire, we launch a grass-roots campaign to continue to stay here, and so far, it has worked. For us, this trip has the highest seniority of any European destination (translation: we're generally not the hot, cute, young things who party loudly late into the night -- that's a different airline) and we take this layover very seriously for shopping and eating, because it's one of the best.All the rooms in the hotel were re-done about seven years ago, and it's probably time for another freshening. But the rooms are large and comfortable, and all the windows open. If you wish for a different pillow/duvet, you need only ask or call reception, and housekeeping cheerfully delivers what you need quickly. The contents of the mini-bar are not really significant, and can be set aside on a shelf so that you can refrigerate your own items (thankfully, it's not one of those auto-minibars that charge you when you remove an item.) There are only two European-style electrical plug receptacles located on the desk, so bring a universal adapter or two. There is also a plug in the bathroom, and another adjacent to the light switches next to the door. The shower doors in the bathrooms only reach half-way across the tub, but keep the shower head centered toward the wall, and you won't soak your floors. Bathroom amenities are standard and minimal (shampoo, lotion, soap, shower gel.) The hotel staff is uniformly pleasant, helpful, and friendly. The restaurant is quite good, if you want to stay in, and I believe they have 24 hour room service with a slightly limited menu. In the summer, they have a Biergarten in the courtyard.One can walk to the center of Mainz in about 10 minutes, where there are a ton of great mom-and-pop restaurants offering authentic German cuisine (most don't accept credit cards -- take Euros.) If you don't want to negotiate stairs on your way back, walk up the hill on Emmerich-Josef Strasse (across from the famous fountain in the Schillerplatz) and walk straight into the tunnel (which closes at 10:00pm). Go to the end, then turn right and walk straight to the elevators. The city center is on level one, the hotel is on level 5. When you reach the top, exit the elevator, walk through the apartment courtyard, and the hotel is on your right. However, after a hearty meal of schnitzel and bratkartoffeln, the 100 steps up to the hotel level is probably a good idea. From the first day we came here, the management told us they wanted us to feel like it was our "home away from home." They were successful. It is my favorite layover and favorite hotel.