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Stayed here three nights , paid ¿¿109, value could not be beaten. Lovely room, comfy bed, great shower, clean towels every day, what more do you need when you are up and out all day. Lots of cafes close by, loads of restaurants to choose from. 5 mins walk to nearest U-bahn, Ernst - Reuter platz, one stop from zoolister gartens and then berlin is at your feet. Loved the stay, we will be back.

Great location - Charlottemburg and only few minutes walk from Zoologidhen Garten Station.Simple but big and clean rooms. Nice open patio. Good service. I paied very special price that was a great deal compare to what I got.Breakfast is extra paid but there are so many nice bars and restaurants around it is worth to go out without it.

I stayed here to be close to the Schillertheater where I was going to an opera. It's a 5 minute walk away in one direction, in the other you are at the lovely Savigyplatz in 3 minutes. The area used to be the heart of Berlin when the city was divided; Kaethe Kollwitz Platz in Prenzlauer Berg now plays the role Savignyplatz used to. But it's stil a lovely area, and anyone who loves used and collectible books will be delighted by the wealth of antiquariate on these streets. Very close to the U2 as well as the S-bahn. The hotel itself was quiet and clean; high ceilings, drapes that kept out the light, and pleasant staff. Also a real deal, price-wise. I'd definitely stay again. I mean, who can resist a pack of gummi bears on the pillow?

We stayed 3 nights with friends. Upon arrival we clearly got wrong room, which was clearly intended for 2 persons only as we were 2 x 3 persons group. We got instead a very nice and large room with high ceilings, of course free of charge. The room itself was quite basic but comfortable. LCD TV with international channels. Bathroom was narrow. Free WiFi which could have been worked better. Breakfast buffet was a bit pricey, but offered sufficient amount of choices. Very good location close to Savignyplats and underground. Some restaurants and small shops nearby. Area itself tidy, safe and clean.

To be honest, I probably would recommend this hotel & stay at it again if it wasn't for the absolutely appalling service with which we be met during our stay. We had booked a room on Expedia requesting two single beds, and when we arrived and found our room had been provided with one double bed instead of two, we went to reception requesting a room change. However, we were met with the most unforgiving and unsympathetic service possible. We were told that the hotel was fully booked that evening, and the only way we could have a room with two single beds was if we paid an extra ¿¿¿20 for an upgrade. We asked to speak to the Manager and were told there was no Manager on site and had to instead the offsite manager in Hamburg and he was not only unrelenting, but incredibly rude and condescending. We were told time and time again that there was nothing the hotel could do, and it's was Expedia's mistake and we should speak to Expedia instead. It was quite late at the time, and it was likely that no one else would be occupying the 'upgraded' room that night. It was surprising that they were making us pay ¿¿¿20 for the 'upgrade' to a room with two single beds ¿¿¿¿¿an amount that could be easily afforded by such a large hotel chain. We were equally surprised with the poor service with which we were met at the unfriendly Reception and with the cold 'off-site manager' in Hamburg ¿¿¿ we felt that Reception could have definitely presented our case better to the Manager in Hamburg, and both could have treated us with much more respect.