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Very good value.Spacious rooms,nice balcony,especially at the rear tooking out towards the mountains.Good staff,Food very good,but all day snacks lacked variety.Had one or two issues but were quickly sorted. Courtersy bus service into Puerto town daily except weekends.Although a pleasant 20 min walk downhill into town a bit hilly coming back so bus good.Entertainment on an evening ok ,nothing special.Not that many English in the hotel whilst we were there,mostly German.Alot more busy on a weekend.

After a 4.5 hour flight you have another 1.5 hours coach trip to get to the hotel, we were dropped off outside one of the blue sea resort hotels and went to check in, only to be told that we needed to check in at the hotel across the road, so we had to take our 5 children (aged 13, 8, 6, 4 and 3 plus a pushchair plus 7 cases across a fairly busy (but one way) road went to check in, got our wristbands then told to go to the hotel next door! Our 2 rooms were beautiful nice large comfy rooms, with 4 single beds in one room and 3 next door, we were on the 5th floor with amazing views of both mount teidi and the sea.The pools were FREEZING! Even when the temperature hit 32/33 degrees they were still just that little bit too cold, for the most of the holiday there were plenty of sun loungers available apart from Easter weekend when the whole hotel was flooded with the Spanish who thought it was perfectly acceptable to remove your belongings and take your sun lounger if you dared to leave and say go to get a drink or use the loo.........The lifeguards were an absolute waste of space, a French boy dived into the pool and knocked himself out and guests had to dive in to rescue him as the life guard was too busy flirting with the Spanish ladies or emptying bins....The food for 90% of the 9 days we stayed was lovely always being able to find something we all liked, but one evening (the Saturday) none of the food was even slightly appetising so we all just ate cheese and crackers!The worst part of the holiday was when we all caught the norovirus (just had it confirmed by a doctor today!) we think it was spread by a French family as there was a young lad who was very sick, I have never been so ill in my life and my husband has a usually iron stomach was also extremely ill! We were first ill on fri 29 march and the last time one of the children was ill was the Tuesday just gone (16 April) when we told reception the children were sick (one of them was sick in bed) all they were bothered about was if they'd been sick on the carpets......It's quite confusing that the restaurants were spilt between the 3 hotels, most days we just had food from the snack bar at lunch time as it was a bit of a pain getting the children dressed and taken to the hotel across the road, but I doubt any of us will ever eat another hot dog as long as we live!The all inc drinks were brilliant, a serve yourself bar with all alcohol (local) and beer, a cocktail machine, water, juice, fizzy pop and coffee next to the pool and kids clubThe entertainment could have been so much better, the mini disco lasted at most 20 mins and the staff would skip through the cd so the kids only got a few songs, then there was bingo.......Would we stay again, probably not puerto de la cruz, it was nice for a change, but there was just nothing nearby for the kids to do, the walk to the town has some stunning views and I am glad we stayed on the north of the island for a change but we will definitely be going to Americas on our next holiday in the summerWe gave it 4 stars due to the fact we got a good deal, a nice hotel for what we paid but if you pay 4 star prices you maybe a little disappointed

All three hotels in the blue sea family are right next to each other and all of a high 3-4 star standard. We stayed in the Bonanza Palace which had terrific balconies and slightly posher than the other two. It's the first time we went all inclusive and it is definitely good value and a really good standard, there is no restrictions on any drinks in pool bars or the evening bars!The only thing that may surprise people if you don't do your research is that this town is quiet and generally the older generation, there is 1 busy bar for younger people (Blanco) and that is it! If you go for a relaxing holiday this is perfect.The entertainment team were lovely, very welcoming and try really hard for the guests and take a genuine interest in you which was a lovely surprise. Thankyou Justin and the girlsWe definitely made the right decision after weeks of debating hotels and areas, if you want a lively holiday I would go south, but we were very happy indeed!!

I stayed here for 2 weeks with my boyfriend at the end of September and wasn't expecting anything special from the reviews but we got a good deal so thought we'd just try to make the best of it.Our first nice surprise was that the room was huge; the decor is a little dated but it was clean and comfortable. The shower was really powerful and a bidet always comes in handy for washing clothes.The poolside sun beds do get taken up quite early but we tended to go after breakfast and always managed to get 2 and I did see the lifeguard moving peoples towels if they weren't using them a couple of times so the signs are adhered to.I've been to lots of all inclusive resorts and have always found the food to be of a similar standard so knew what to expect and wasn't disappointed. You have to appreciate that the hotel is having to cater for hundreds of people of all different nationalities and tastes who want food there and then so it isn't always going to be fresh to your table or seasoned perfectly to your liking but thats all inclusive for you. We always found something to eat and thought there was plenty of choice with spices and sauces available.We thought the all inclusive drinks tent was a great idea. We rarely had to queue and liked to be able to control the strength and mix of the drinks. I'd be very surprised if anyones children managed to get hold of anything as there was always a member of staff keeping an eye out and in my opinion that's the parents responsibility anyway.We didn't have any problems with the staff, we didn't find them 'rude' as such, just maybe not bending over backwards to please like some hotels do. I think the hotels runs a skeleton staff and they work ver hard and that's probably the reason.The animation team in particular did a great job and worked very hard. Plenty of variety of activities during the day and, yes the evening entertainment was amateur at best but it was entertaining. The few professional acts they had in were brilliant, especially 'desire', the ballroom dance act.We thought the facilities of the hotel were great; we played tennis, used the gym and the games room, swam etc. I know most people don't go away to 'work out' but it's part of our lifestyle so we liked being able to do it while away.We also think that people's comments about the proximity of the hotel to the town are unfair. When you book to go away you should have a rough understanding of where you're going before you make the decision, especially if you're elderly or have mobility problems (or in some cases, are lazy). The street that the hotel is on has a few shops, bars and restaurants if you want them and there's a bus run by the hotel and a taxi rank outside the door. Even if there wasn't, the centre of the resort is only a mile (or 15 minute walk) away and the hill really isn't that steep.All in all, you get what you pay for and we thought the standard that they offer for the money paid was great. I would recommend the Orchid Garden, which is about 5 mins away from the hotel and the Lido Martianez on the seafront - both about 5 euros to get in.

We booked this hotel not knowing whether it would be any good and we were pleasantly surprised. We got there very late due to issues with the hire car company and the hotel were very welcoming and provided us with a meal. The room was lovely, more like a suite. Pool area very clean and we watched them clean every morning. Food choice was really good and varied. I requested something different which was not on the menu and they couldn't have been more accommodating. The hotel maid cleaned the room everyday. The hotel entertainment was ok but more for kids and very silly grown ups!! Must do's: Teide and Loro Parque!!!Superb value for money and a great relaxing week!