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Well first of all, I must say "see Granada and die"! What a beautiful city and Hesperia is worth staying at.The hotel lies in the middle of the old city close to everything worth seeing in Granada. One of the first things we experienced after making the booking was an email with directions of how to find the hotel, and that¿¿¿s needed in the tiny streets in the old city. On arriving by car its a good idea to stop outside the gates to the garage under the hotel and get yourself a parking place from the reception before checking in.My first impression of the reception was "wow" It was typical Moorish in design including the water fountain, an open atrium with rooms all around the floors and a view up to the colourful glass roof. The staff are friendly and helpful check in goes quickly and smoothly.We chose a Junior suite which we thought was good value for money on the booking site. Our room was excellent! Our only negative comments are firstly it was a bit difficult to find. Secondly if you are handicapped or have heavy luggage you will have a problem without help, the reason being Junior suites are at the top of a small winding staircase which was difficult enough to get up even with small overnight bags. Thirdly, noise, our room was the front of the hotel and subsequently gets a lot of noise from local restaurants and very late at night people moving rubbish bins (or something similar). However the room was wonderful. Typical old Spanish style, a sitting room with coffee table, sofa, TV, French windows and antique sideboard. Bedroom with king size bed (very hard) TV, 2 armchairs and 50" TV. French windows on two walls so plenty of light, sun and air. The bathroom was nearly as big as the bedroom, complete with massage bath, his and hers wash basins, and bidet.Breakfast room was light and airy and a good selection for breakfast. Terrible coffee machine which takes far too long for a cup of coffee (albeit fresh) but causes long queues. The noise levels are a bit high as well due to the marble floors and walls.All in all, this is a hotel that can really be recommended.

What this hotel lacks in old world charm it makes up for in service. The people at reception will get you into the Alhambra on a guided tour even if the tickets are sold out ... that was immensely appreciated for me as we only had one day on which we could see the Alhambra. Rooms are nice and tidy, the breakfast is good and the location is very central.

Perfect location, lovely (though slightly small) and spotless room, very helpful people at the reception. It was a bit noisy because of the tiled floors. We read the other reviews and skipped the breakfast, but there are excellent and less expensive breakfasts within an easy walk on Calle Reyes Catolicos (believe it or not, go to Shwarma King for a great breakfast). The hotel was VERY difficult to find, however. Plaza Gamboa does not show up on a GPS. Be sure to contact the hotel and ask for their map of how to drive to the hotel (where there is parking for 20 euros / night).

1.- Due to easter parades and traffic cuts each day parking was closed for hours so we could not use our car or would have to park somewhere else. Hotel staff didn't listen to our claims that this should have been notified on the web or when booking car space.2.- We were given a smoking room (allowed by the european law?) something not notified in the booking process.3.- Really warm room, but air condition didn't work (not because of a problem, just as a matter of fact in that season). The recommendation was that we open the window which by chance overlooked to the main hall, while the hotel staff would lower the temperature of the entire hall ;-) As a result, the room remained very hot but the noise soared very much.3.- Very good location and decoration.

Clean but simple hotel in heart of city. Decor is traditional Andalucian. Room size is so-so. My biggest complaint is the noise control--the outside windows are single-pane and don't shield the guests from street noise. The walls are also thin, so it's easy to hear people walking in the tiled hallways. Not a place for light sleepers. Breakfast isn't bad, but wifi only works in the lobby and even there, reception isn't great. And they charge for use of the lobby desktop computer, which is a bit sketchy. Biggest plus for this hotel is the location, which is smack in the middle of town.