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On arrival at the hotel there was no one on reception, eventually found a member of staff in the restaurant who fetched a receptionist. The room we were given was definately not 4*, did not reflect website photographs, went to reception to ask for another room and was told 'we are full and you are last here we have no other rooms'. Breakfast was extremely disappointing, they were not replacing items as they ran out quick enough so people were having to ask for fruit juice, bacon, eggs etc. Would not go there again, would not recommend to a friend; definately was not worth the ¿¿149.00 I had to pay .

I've stayed at the Shakespeare many times before. The location is perfect - very central and easy stroll to the restaurants and theatre. It was a surprise birthday trip for my partner and we were meeting friends there. The hotel reception staff were great and played their part in the surprise aspect flawlessly! Service in the bar was very slow as it always is and as the hotel was packed finding anywhere to sit was a problem.Breakfast was fine although the number of guests meant the buffet kept running out and we had to wait for cooked stuff.Happy with the value and the service - adequate but not superlative.

We have just returned from an overnight stay at this lovely hotel - where we promised ourselves one day we would stay. We were not disappointed. For a very reasonable price, we enjoyed a spacious junior suite, with dinner and breakfast. The staff were very helpful and nothing was too much trouble. Breakfast was plentiful, attractively presented and there was plenty of choice. The dinner included in the deal was the Table d'Hote menu. Whilst not being particularly imaginative, it was well presented and enjoyable. There was a good choice of reasonably-priced wines, as well the more expensive options. We found the room rather warm and didn't have much success in cooling it with the air conditioning. Also, the thermostat on the shower didn't seem to be working so we had very hot showers! However, this was more than compensated for by the wonderful old building - not a straight line in the place - and a very large, very comfortable bed. We will definitely stay there again.

This hotel is fantastic, you soak up a piece of history staying there! The location is do central; everything interesting about Stratford, including the oldest pub, is right on your doorstep! Also it has very convenient parking too.

What a fabulous weekend! We found a deal on Travel Zoo for two nights at The Shakespeare Hotel, very reasonable including a three course meal with wine and breakfast both days and free upgrade to a Privelage room all for ¿¿194.00. The hotel itself is superbly located in the Town Centre just minutes walk from all the attractions and the river front. Upon arrival at the hotel, we were pleasantly greeted and asked if we would like any help with our luggage, we were advised that the hotel carpark was full but given a map and instructions just a minute or 2 walk from the hotel to an NCP which residents get for ¿¿5.00 for 24 hours (very reasonable) We parked and came back to the hotel. We checked in very quickly and went to our room- room 111 on the first floor facing the street. The room was lovely, very quirky with a chair and dressing table, there were exposed beams and lead framed windows, the bathroom was modern and the shower was very powerful, no complaints at all. The fridge was stocked with water, cokes including diet, orange juice. There was a coffee machine with pods and separate tea facilties (a selections of tea!) and this was all included in the room, even the stocked fridge. The towels where fluffy and there were bathrobes and slippers too. So all together a superb start. We went for dinner on the first night and were greeted warmly by staff, the restaurant was empty (we stayed on a Thursday) and only saw one other couple. The food that arrived was fantastic, my partner enjoyed the soup and I had the prawns to start, I had Pork Belly for main and my partner had the chicken. Both were excellent, the desert also did not disappoint! As a rating I would say a 9/10! The quality of food and it being inlcuded in the price was very surprising. We ate here both nights and the Friday the restaurant was very busy and needed to book, again food was superb. The breakfast was excellent as well, plenty of variety and served tea and coffee at your table. Without waffling on too much, I would highly recommend this hotel to anyone and look forward to returning in the summer months.