Søger...

We spent two nights at the Vermont recently. Its situated perfectly within the City Centre. The grand looking facia and being met with the concierge at the front door were pleasing. There has obviously been some money spent in the reception and lounge areas/bar. Public walkways pleasant on the eye also. however upon entering the room, it was clear that it has been neglected for some time. I can only vouch for our own room however I imagine it wont be alone! Tired looking d¿¿cor, old tv. window sill crumbling outside. lumpy matress which I turned over in an attempt to get a better kip the next night. Had a bath, then could not drain the water as the plug mechanism had broken. Having to pump the toilet flusher 3 or 4 times before it would eventually flush! Stains on the lamp shades. On the morning of checkout there was a loud high pitched buzzer sounding in the room which I believe is the hotels way of making sure you are up and about in time for check out! which could be misconstrued as a Fire Alarm! My wife and I have stayed in a few hotels and never ones to complain as long as the place is clean and comfortable. The afore mentioned issues put a slight dampener our experience of what was generally a great visit to an interesting and friendly city.

We stayed at the Vermont for just one night and I really wished we had booked for longer... It's a lovely hotel, beautiful and solid stone building, full of character and in a great location. We had a room on the 10th floor with a great view of the bridges, especially lovely at night. Our room had a living room with sofas, table and chairs in addition to the bedroom, the bed was very comfortable and it was really nice having the extra space even if it was just for one night. Our room rate was ¿¿80 and this included breakfast, we also had two dogs with us - no extra charge - and the wifi access was free! Check out time should be 12pm, which is pretty generous anyway but we were allowed to keep the room until 1pm, again no extra charge and staff were very helpful. I can't recommend this place enough, I loved it!!

This was a mixed experience. Firstly, I have to say that we booked the Vermont because they had a special offer on for 5 nights which suited us perfectly, and was cheaper than anything else on offer in the area. On the good side:¿¿¿ The location is brilliant ¿¿¿ right on the Quayside¿¿¿ The view from our room was superb ¿¿¿ between the Tyne and High Level bridges, with views to the Sage and the Millennium Bridge¿¿¿ There is free parking, right in the City Centre. If you can¿¿¿t park right outside, the concierge will park your car for you and bring it back at a couple of minutes notice.¿¿¿ The public rooms are very nice and there is clearly a refurbishment exercise going on.¿¿¿ The Livello bar on the ground floor serves awesome cocktails and has a nice relaxed vibe during the week. (On Friday and Saturday it¿¿¿s rammed and very much a ¿¿¿party¿¿¿ place).¿¿¿ There¿¿¿s plenty of storage space in the room. We were there for 5 nights and yet we managed to unpack everything and stow our empty suitcases on top of the wardrobe.¿¿¿ The room is (in theory at least) well equipped, with TV, DVD player, iron, trouser press, minibar/fridge, kettle and proper teapot, cups & a selection of glasses, including wine glasses.¿¿¿ The staff seem very friendly, especially the concierge guys who helped us with our bags on arrival and valet-parked our car.¿¿¿ The showers are good and powerful. There¿¿¿s a warning notice to say that the bath fills in 90 seconds. I can believe it.¿¿¿ There's a gym which is free for guests to use. (We took our gym kit, but never had time to use it, so we can't comment on the quality).On the less good side:¿¿¿ The first room they took us to had no fridge ¿¿¿ we¿¿¿d phoned when we booked, specifically to check that all rooms had fridges. In 918, all of the stuff that would have been in the minibar was arranged neatly inside the cupboard where the fridge should have been. On the plus side, when we reported this, they moved us to another room that was a little smaller but had the view that I mentioned earlier.¿¿¿ In the second room, the safe didn¿¿¿t work. We reported it, and at the second attempt they sent someone to check it out, without success. They did offer us the use of the hotel safe, or to switch to another room. Given the view we had, we declined, as we took most of our valuables out with us anyway.¿¿¿ The ancient TV seemed not to have a digital Freeview decoder, even in a separate box. The only channels we could get were Sky News and CNN.¿¿¿ The cheap and nasty DVD player didn¿¿¿t work at all. This was at least in part because several of the buttons on the front were actually broken off!¿¿¿ The two lifts (which are side by side) are completely independent ¿¿¿ ie two sets of buttons, so you have to call both lifts and then both will eventually arrive. They also seem to have minds of their own ¿¿¿ press a button for a higher floor and the lift will go down because someone has pressed both buttons on a lower floor. Since the hotel is built into the hillside and has 12 floors, with the reception on the 6th floor and the Livello bar and exit to the Quayside on the 1st, it¿¿¿s really important to have good lifts, and the Vermont doesn¿¿¿t.¿¿¿ There are quite a few lights in the room, but they¿¿¿re all controlled from two switches, one by the door and another by the bed. Most of the lights have their own separate switches, but the one you can¿¿¿t turn off separately is the main room light, so (for example) you can't sit in bed reading while your partner sleeps and then just switch off the bedside light.¿¿¿ They put one bar of soap in the bathroom. After asking 3 times, we finally got a second one on our last day. It¿¿¿s annoying to be in the shower, reach for the soap and find that your partner has left it on the wash basin.On the ¿¿¿not exactly pretty¿¿¿ side:¿¿¿ The rooms surely cannot have been decorated in at least 20 years. As several people here have remarked, the (peeling) wallpaper is of an a

Stayed at the Vermont Hotel twice in May, both times for leisure purposes. Found the room and bathroom a little tired but clean and functional. The mattress was soft and very comfortable. The staff are really friendly especially the concierge.The Breakfast was excellent and the location makes this an deal place to stay when visiting the city, lots of nice bars and restaurants close to the hotel. I would definitely stay here again and hopefully the hotel will have refurbishments to bring it right on point.

I stayed here for 2nights for my Brothers wedding, Sharing a room with my 5 year old little girl (room 806) Compared to the other 2 rooms I booked (one for my mother and step dad room 810 and my grandparents room 819) mine was half the size and shabby. The wardrobes where blocked by the bed so if I wanted to hang all my clothes up only one small cupboard was available. The bed wasn't made to a very high standard (lumpy covers) then when I turned on the shower it squirted out sideways soaking the floor. Plus the tv didn't work and when I asked reception they said workmen are updating the hotel. So I watched DVDs with my daughter the rest of the time. On reflection I think I just got a bad room. The rooms my Parents and Grandparents got are a lot better than mine, but the rooms definitely need updating.