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Hotel is at great location, its very easy to reach from heathrow to hotel. staff was very friendly. Bit problem with Internet but staff (Mahboob) was friendly and very much helpful. check in and check out was fine. All required information was provided on check in.

Very smart, helpful, friendly, clean and particularly well positioned. My daughter and I had booked a twin room but there had been a problem and were given two singles. We probably got a better nights sleep. The rooms were very small but comfortable and clean. A bedside lamp would have come in handy! Breakfast was adequate. Great Thai restaurant just up the main road on the opposite side to the station.

We staied in City Continental (formerly know as Confort Inn) for 3 nights and the first nice approach is the location: close to Earl's Court metro station.The rooms (we were 5 couples) were small, but renewed and clean.The breakfast room is also very small, and you have to wake up earlier to have a peaceful breakfast, whithout noise and queues.The staff was ok, but not very pleasant.

Plus pointsFriendly enough staff.Great location for Earls Court Tube st, 1 min walk away.DevelopmentalStayed in the basement of the hotel, room small but clean. Couldnt get a proper tv reception except for Dave and Sky news.Breakfast can be busy, avoid 9am when all appear to arrive. Not enough cutlery and plates, cups and felt i had to chase staff.Couldnt work heating as no controls but just warm enough in basement.Our room was noisey as right next to the door that is used by all on that floor and has to 'bang' when it shuts. Plus opend the window to find a number of aircon units in which were noiseyWould i recommend? Not sure

Me and my husband stayed in this hotel for 10 nights (from end of March to early April) and I think I can give you some ideas on it. We were also a bit worried as some reviews here said they are not good. But after our stay, we can tell that this is a great hotel because providing the price you are paying and the service you received, as well as the super convenient location and newly decorated rooms, you really get what you paid. We arrived the hotel early 7am and they provided a luggage room to store my luggage so that I can enjoy my trip immediately. Check in is quick and efficient.When we entered our room at night, it is nicely decorated, of coz it is not meaning a 4 or 5 star hotel, but you feel comfortable in it. There is a little table, a flat TV (we never turn it on through our trip, but the remote control was there for sure), 2 comfortable bed with no ¿¿¿holes¿¿¿, the room was clean and so as the bedding. The bathroom was far better than some other hotels we stayed during our trip. You cannot say it was spacious but it was good enough. Only the hand wash basin was small which was common in UK hotels. The good thing is the shower is strong and it is important especially after whole day walking and sight-seeing. They also provide shower gel and shampoo. (but I have mine.)The next morning, it s breakfast time. We have breakfast in different time so I can tell the peak time is from 8:20-9:10am. But before that like 7:50am, it s fine. But don¿¿¿t go at 7:00am when the breakfast start as the last day we tried this and there is no bread, no egg, no milk almost nothing as they are not yet ready (we only eat some cereal with hot water). The breakfast room is not too big but the food is very acceptable since breakfast is included in the room rate. They have milk, coffee, juice, hot water, chedder cheese, yogurt, cold water, cereal, toast, croissants, jams, eggs. It s good enough for us. (since it save our $$)As other said, the tube station Earls Court is just 2-3 mins walk from the hotel which means you don¿¿¿t need to carry your shopping bags to walk a long way back to hotel. The location is superb.Besides, Earl¿¿¿s Court is a station and connecting point that allows you to easily access to other tube line or to many main attractions. The room was tidy up every night we came back with new towel and tea bags coffee refill. The boiler works well.And during our stay, we have ordered many things on web and the staff of the hotels are so nice that they received everything for us and sometime even transfer into our room directly. (We almost have parcels everyday)Some people might think the hotel room is small but yes, the hotel rooms of budget hotel are more or less the same as space in Central London is limited. And also, it really depends on how tall and how strong you are while talking about the room size. So, when you make your decision, you have to consider your own conditions. (I am about 162 cm)Only one thing is the male staff in the breakfast room open the left door with his full strength and when the door come back, it hit on the edge heavily which rock the breakfast room. The other female staff would use their foot to stop the door before it hit the edge. This happened every day I have breakfast except the first day cause he was off. He is quick and efficient and doing good on his job as I observed. It would be good if you could place a little stopper at the left door to solve the problem.I would like to thank all the staff members of this hotel as they really give me a very happy stay and I hope to meet them next time when I go to London. Joanna, Marco, Alfonso, Marbooh and those help me during my stay¿¿¿thank you! I would definitely recommend this hotel to my friends.