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Stayed for five nights. Location was central and very good. Service good and staff very friendly. Overall the hotel is a bit worn and a refurbishment seems to be necessary quite soon. Room was basic and clean. Window opened into some kind of a ventilation shaft which at times brought really awful smells to the room....make sure to avoid that! Value for money ok but I will nevertheless chose to stay somewhere else next time.

Very functional hotel. Small rooms which are common in London. Clean, good service. Nothing to complain about for the price. Concierge was helpful. Great location! You can walk anywhere from here. Am always pleased with Club Quarters.

For those who travel a lot, you will come to expect cancel policies of 3pm day of arrival or 24 hours before arrival. This hotel has it for 24 hours from the previous days checkout?? Which for those of us in North America, makes it rather hard to call in before noon in London. I used to use this hotel when I came to London, but the hotel would rather accommodate their local time clients then their clients in North America. Needless to say, they made one fee for a cancellation but will never get another dime of my future travel dollars. Just a heads up for others out there from across the pond.

Its main plus point is its great location and grand entrance hall and bar.Now I have to confess I did not pay for my trip to Club Quarters, my employer did. Having said that I think that it was over priced fro what they paid for. However it is not a case of all sour grapes and unhappiness there was much to praise in the stay I had.The reception staff were friendly and were as helpful as possible but I would have liked to have been told to swipe my cardkey to get the rather cramped lift going rather than me stood like a frustrated grommet wondering why it would not move! I also found the various lifts a pain as there appears to be a number of hotels sharing a common lobby and bar area and none serve the same floors. There was also a check out issue that was finally resolved so over all 4/10 for this aspect The room was a fair size but who on earth designed the cupboard? It was rather tightly squeezed in that is all I can say. The furniture was showing its age but the bed was super comfy and had decent pillows. I was happy with the view as well as the decor. The room was clean and the bathroom was sparkling with decent size towels so 8/10 for that.The room thermostat did not work so it was in my experience a rather chilly 18¿¿c despite it showing an increase in temp on the stat. The TV channels were basic but I did not come to London to watch TV! Once you had sussed out the WiFi home page that worked well. The kettle was functional but they were a bit skimpy on the coffee! I was a bit surprised that when I called and asked for some sachets of non decaf coffee, I was told to get them from the Guest Cupboard next to the lift. Rather DIY'ish I thought. 6/10The bar was reasonable in price for London and the server was great with a bubbly personality. The breakfast was astronomically expensive for what was on offer and that was not included in the room rate. This would have whacked my wallet over ¿¿20.00 when a far better offering was available at Garfunkel¿¿¿s just down the road at less than half price. The room service, which appears to be farmed out to outside caterers, was also very pricy. 5/10Overall the surroundings and complimentary items are let down by poor finer details it gets a 6/10 from me on balance.

Hotel has a great location--was there during a bank holiday 3 day weekend --zillions of people about, hotel is cean, safe, well appointed, and remarkably quiet. Staff could not be more helpful, room well appointed, very comfortable bed, modern bathroom. Public rooms stunning.