Søger...

Myself and my wife stayed here for 2 nights in June 2013, we found the reception very friendly, the room spotlessly clean and very quiet, the complimentary coffee and fruit in the reception was a bonus but as always you will get people who are greedy but that is not a slight on the hotel as they have no control over this, we would say it is close to all local attractions and a very safe area, I think for the price you pay to stay they could supply breakfast, the pub that joins the hotel is very busy and the food well worth a visit, a good place to base your stay while in Boston.

The price is right. The rooms are small but immaculately clean. Convenient to the financial district, Quincy Market, "historic" Boston. Easy walk from South Street Station. The Elephant and Castle is adjacent to the hotel. perfect for after-work drinks and eats if you're with clients.

The hotel location is excellent...close to the station, Quincy Market and other attractions. The room was fine, and the bathroom tiny but the corridors are a little shabby and gloomy.The hotel however lacks proper customer service. We arrived after a long and tiring journey, and we tried our best to battle in through the front door with 2 cases each, while the 2 men on reception simply watched us and did not even walk over to hold the door. The first word spoken were not welcome...or did you have a good journey, but" I'm going to need your credit cards" We were told where our rooms were, but not offered any assistance with the luggage.The morning of departure, a maid just walked into my room at 8.30I was trying to sleep as I had a long haul flight that evening. Having seen me in bed, then then proceeded to batter on the door, despite being told to go away. Five minutes later the same thing...so I had to get up and tell her to go away.When I asked reception why this happened I was told by a most unhelpful female that it was hotel policy to start servicing rooms from 8.30I pointed out that we were leaving that day, so they should have waited until we checked out...I was told sometimes people leave without checking out, so they don't know what rooms are occupied or not.When we did leave...again no assistance with the bags....they stood and watched us struggle with the door.We were there over the holiday weekend, and there was no fruit or food left out until Tuesday morning when we were leaving.Why? We paid a high rate for a busy weekend, and had reduced facilities.Overall, at the price we paid, this hotel did not represent good value, and I would suggest some training in basic customer care would not go amiss.

The hotel is in a great location. It is walking distance from Quincy market which is a must see and little Italy and many more. The staff were so friendly and helpful and would do anything for you.The rooms are of a small size and vary but all you need. There are water dispensers on every floor and coffee in the lobby.The cleaners were good in our room but not so much in my sisters but she was on a different floor.

I was traveling alone, so I did not have any space issues - queen bed and the basics. Try to avoid 01 rooms (201, 301, 401 etc) as they are next to the elevator and while the mechanics and dings are very quiet, people getting in and out of the elevator are not. The service was great, enjoyed the club living room amenities. Great location for sightseeing as well as for business. Perfect for price.