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We stayed here for 3 nights, from May 9-12 with my husband and 18 month old baby.Advantages:1. Very nice location, near Wiesbaden Hbf and the Wiesbaden town, grocery stores, restaurants and shopping area.2. Room was good, super clean and bed was big, comfortable specially the pillows. The bath tub was a bit small though but perfect for my 18 month old baby to swim and ok for us because we area asians so we are not so tall. There's a free coffee, kettle and my favorite Lotus karamel geback biscuits. I had to eat it immediately. I just hoped they were refilled :P3. Gym was ok but quite a bit small. But when I used it not much guests were using so it was fine. They have free water in gym too, still and sparkling water. Indoor pool was ok though not so big. Temperature a bit cold for me and my baby. When I used the pool for the first time and I had another couple making laps with me, it's only enough for 3 people making laps. More than that, you cannot make laps already. Good thing when we used it with my baby, no one was there.Sauna: haven't tried because you have to call them so they can turn it on. I was lazy to call and have them open each time I want to use so didn't use it. What I like about the gym and pool is that it's open from 5am until 11pm.4. Breakfast was a lot and I love the egg station where you can have your omelettes and eggs cooked. Plus, the chef cooking was from my hometown in Philippines so she was extra nice to us. I'm happy with the omelletes because it's the only thing my 18 month old baby likes for breakfast. I also like the coffee machine where you can get different types of coffee: espresso, cappucino, choco chino, etc. I think around 6 different types.5. Receptionist speak very good english and are nice and accomodating. They reply fast too in your email inquiries.I would have rated the hotel 5 stars but I didn't because of one incident during our last day, during breakfast. Before arriving, I inquired what time do they serve breakfast and they informed me that on weekends, it's from 6:30-11:30am. Upon check-in, I asked again to double check and they informed me the same time. However, on May 12, Sunday, we arrived around 1015-1020 am and there were a lot of people. It was fine we had to eat outside, on the Vinothek bar because there's no more free table. that was fine. When I get inside to get food, there was almost nothing left for us. Literally, the bread was all gone, not one piece available and not much food left. The queue for the omelettes was super long too so i just get what I can get and return back to our table waiting for them to refill the food. after a few minutes, I decided to queue on the omelette station because it's not getting shorter. After minutes of queing and returning to our table outside, my husband told me that the waitress told her that they are closing the buffet table in 5 minutes. I was so surprised because it was only around 1035 or 1040. They were supposed to close until 1130am. And so I returned back to get some food but unfortunately, not much was added. There was literally no more fruits. good thing there's a bit of honeydew left which is what my baby likes. Juice, not a drop left. I was able to manage a get 1 croissant and the last piece of small cake (edges) which I still took just to have some carbohydrates. Good thing there was quite some sausages and burger left (no more bacon my favorite) so I got some. When I saw the the chef ate still making omellettes, I had to ask her to make 1 more. I asked here why are they closing early today and she was suprised, she didn't even know that they are closing early. I told her yeah in 5 minutes. So we still manage to get some thing to eat and chef was able to gave us 3 omelettes atleast so even though I was disappointed, I didn't complain anymore to the staff. If we weren't able to eat anything, that's a different story :PWhile we were eating, I pity those guests who were still coming for breakfast and the door was already cl

Stayed at the hotel for 6 nights for a trade show at the Rhein Main Hallen. Great location for trade shows as it literally takes 5 minutes to walk to the hall. Nice upscale and trendy design. Check in went fine. I received a great rate for my room so didn't think I would get a great location for it. I was right about that as my room overlooked the trash area (literally where they keep all of their trash). Anyway, it was quiet as I had seen reviews that the courtyard could be noisy at times so rooms facing the courtyard were not as quiet. As I was working most of the trip, a great view was no issue for me.Rooms have nice amenities. Iron and ironing board, bottles of water for free, coffee and tea, although the coffee is instant as there is a hot pot not a coffee maker. When I checked in, I was asked if I wanted a breakfast package for 12 EUR per day. I accepted that. Breakfast had manhy options including free made eggs so probably was worth the price. Service in the breakfast area was a bit mixed. The first day I had coffee offered to me but not so for any other day so I just went in search of where the coffee pot was and poured it myself. No big deal. Nice lay out in rooms. Pretty good storage. Nice safe but as it is up high, important to check and make sure nothing is left in there at check out as you can't see in the safe unless you are really tall. Housekeeping was timely and good.I had friends staying at other hotels in the area and really like the Crowne the best out of them. Appreciated having a nice bar and restaurant connected with it. Good elevator service as some of the other hotels nearby had one elevator and it was being worked on so to go visit friends, I had to walk up 5 flights of stairs.I would probably have given this hotel a 5 star but I left my travel alarm clock in the room at check out. I knew for sure I did as I remember exactly where I left it. When I got back to the US, I called and was hoping I could have it shipped back to me as I have used it for many years and have never found another like it. Too bad. No one turned it in so either the housekeeper is enjoying my travel clock or the next person at check in has it for future travel! My fault for forgetting it but, as I said, makes a hotel 5 star when you leave something and they find it to return it to you! Other item was that you have to pay for decent internet speed. They have free internet but it doesn't seem to allow you to do anything. Then they have two options, 8 EUR for 6 hours of internet (i.e. if you are just going to use it only morning or evening) and 12.95 EUR for 24 hours if you need morning AND night access. This is a daily charge. They don't seem to clearly explain that on their website and it just states "initial internet charge of 12.95 EUR so sounds like you only pay it once). Still, my friends staying at other hotels, had free internet but it did not work well so paying for it and actually getting it, is important.Overall, good location, easy access to the old town area of Wiesbaden. Loved the wild indian ringneck parakeets in the trees on the street. Good option if you have a trade show or want a hotel a bit more "USA" type in Germany.

Room was well equiped and clean, but rather small (room 340) if should used by 2 persons. Rooms on that side of the building are noisy in the evening as all smokers come outside of the bar to smoke: we could clearly follow the score evolution of both Champions League semi-final games where the German teams marked both 4 goals ... We booked the hotel for 4 nights for a fair price on booking.com: 114¿¿¿/night excl breakfast. But pay attention for the extra costs. The free wifi is a real snail connection, for wifi at reasonable speed they charge you 8.00¿¿¿ for 6 hours. A small bottle of soft drink in the minibar costs 4.00¿¿¿. Garage coast 24.00¿¿¿/24 hours, but almost insurmountable because nearly no parking places in the surrounding of the hotel. My colleague paid 13.00¿¿¿ for the breakfast as he confirmed the breakfast at the reception. I didn't do this and had to pay 15.00¿¿¿ (after a discussion with the reception staff they changed also for me). Breakfast is not worth a 4-star hotel: canned instead of fresh mushrooms, no fresh juices, bakery products are semi-finished prebaked, meat and cheese are not freshly cut but prepacked sliced and from the cheaper sort, slow refill of the buffet with continuous missing of some items (even in plenty breakfast time between 08:00 and 09:00 am), all 4 day's the dispencer for boiled eggs was empty, ...

This hotel couldn't be better placed for a traditional Christmas market. This is one of the largest markets I have been to in Germany. The hotel is clean and comfortable with friendly service. Only on a 24 hour stay so no chance to do other than the market. The gluhwein is very strong here, so take care. The kartoffelpuffer with apfelmus is excellent and a good carb intake to offset the gluhwein! Lots of Christmas tourist stuff but some quite cute candle holders and woollens are available.The hotel is a 2 minute walk to the square so very central. I would stay here again.

We stayed here as a family of 4, with 2 small children. We specifically booked this hotel because of the swimming pool. However, when we arrived we were told that it was unavailable.Ah well, we thought, these things happen. We were (finally) directed to the town pool and the front desk reimbursed us the taxi and entrance charge. The pool was fine, but it wasn`t what we were hoping for. We had planned to get up, throw the kids in the pool before breakfast, dinner, whenever we fancied it. A trip to the local pool isn`t the same. Still, we had no complaints, until we checked what time it would be ready the next day when a member of staff let slip that the pool is shut WHENEVER THERE ARE ONLY A FEW GUESTS! It turns out that they only heat it when there are enough guests to warrant it. Not exactly as it says on the website!The room that we booked was ok. It faced the street so we had to keep the window closed, which would have been fine if the heating system had been working properly. It wasn`t, it was stuck "on". The reception sent someone to fix it, but they just turned it down to the minimum, which didn`t fix the problem at all.The breakfast was good though, and the staff very friendly. So, a mixed bag. I think it¿¿s fine if you are a business traveller after a bed and breakfast. However, if you actually want a relaxing break, this isn`t the place for you.