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Nice clean hotel,central to all amenities:shopping in particular and restaurants. Good value for the money. Only compliant: the (water)pipes need a lot of insulation. Every time some one in the room above or next ran the water or flushed a toilet,you heard it. Not fun early in the morning or late at night when trying to rest.

Spent one night at this hotel last week. This hotel is not the Waldorf Astoria, make no mistake about it. But in fairness, it's not billed as such. What it is was a clean, friendly, and very competant hotel. Check in: Simple and no hassles. We got the room (including parking and shuttle) from Groupon. The desk staff processed me quickly and with a smile. Parking: Ample. No issues whatsover. Rooms: The rooms are nothing you're going to instagram or put on facebook. They're not spectacular. They're pretty bare bone. But have all the ammenities you require, including a decent TV and a Keurig coffee maker. My wife and I thought he pillows were very comfortable and provided us with a very good night sleep. Shuttle: We had an early flight out and reserved out shuttle to BNIA on when we checked in. We got to the lobby at 4:45 am and the shuttle was warming up and the driver was ready to go. Excellent ride to the airport and very friendly as well.On the way back the shuttle service was equally impressive. As instructed, we called the hotel at baggage claim. When I called the desk agent (forgot his name) told me that the shuttle was already on it's way over and would let the driver know that we were there waiting. Barely 10 minutes later the shuttle had arrived and we were on our way back to the hotel. The driver was a really nice guy too. Very friendly. I would not hesitate to use this hotel agian. The service was very good.

Staff was friendly but hotel rooms are terrible. No elevator, the hotel is a maze and you have to walk threw various hallways to get to your depending on the room.The mattress was very hard, squeaky and uncomfortable. Room was basic and the washrooms are very old looking, below average.Parking is free and it's close to the highway, but those are the really the only plus points.

We stayed here for one night while in town for a Bisons game We got a great deal off of Hotwire, and hadn't stayed at many Holiday Inns before, so we weren't sure what to expect. When we arrived at the property, we were very warmly greeted by Michael at the front desk. The lobby had a very warm, cosy feel. Our room was at the back of the hotel, which was fine, since there is access to the hotel from the back of the building. Our room was directly across from the ice machine, so we were concerned about the possible noise, but it was very quiet. The room had one king bed, which was very comfortable. The main room was very spacious, and very clean and quiet. The television had extended cable, which made us very happy. There was also a Keurig coffee machine (!) with three free coffee pods. This was a lovely surprise.The bathroom was small but functional, with Bath and Body Works toiletries, which was also a nice surprise. The shower head was very high, and was very hot with good water pressure. The toilet was old and was very loud when it flushed, but that's a small criticism. The hotel is in a great location, right off the highway. There are two grocery stores, Boulevard Mall, a bunch of fast food restaurants, and a handful of sit down restaurants all within a five minute drive. One would think that the busy location would make for a loud stay, but our room was extremely quiet. The only drawback of this hotel is that there is no complimentary breakfast, which we have become accustomed to. There is a restaurant located next door which we didn't try, so we can't comment on the quality of food there. Overall, it was a very comfortable, quiet stay, and we would definitely come back.

stayed 1 nite for park and fly from Buffalo airport. great service had to catch 6am flight, driver got us there in good time. pick up from airport for return was very fast less than 25 min. wait. will travel and stay here again. front desk very friendly and helpful, nice pool