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Das Chimney House Hotel liegt sehr verkehrsgünstig. Das Personal war sehr freundlich insbesondere in der Rezeption. Der Gebäudeteil, in dem unsere Zimmer untergebracht waren roch muffig, und dieser Geruch hing auch in den Zimmern. Die Zimmer sind recht schmal geschnitten, das Bett war sehr gut, aber im Bad fanden sich noch benutze Handtücher, die Duschabtrennung war defekt, so dass beim Duschen das Bad geflutet wurde. Die Reinigung des Bades war sehr unvollständig, fehlten am nächsten tag die Hälfte der handtücher. Die Zimmertür ließ sich nicht ordentlich schließen. Auf Nachfrage zur Nachbesserung wurde mir vom Hotel empfohlen die Tür mit voller Wucht zu zuschlagen. Damit wurden nachts und früh morgens alle meine Nachbarn gleichzeitig wach!! Im Restaurant wurde akzeptables Essen angeboten, aber die Weingläser waren wiederholt dreckig und wurden nur auf Nachfrage getauscht, mit dem Hinweis, die Spülmachine sei defekt. Frühstück entsprach dem üblichen Standard.

Ein solides englisches haus mit saubern Zimmern die sich sehen lassen können. Das Personal ist sehr freundlich und hilfsbereit. Das Restaurant hat eine übersichtliche Abendkarte 3 verschiedene aber gute Hauptspeisen. Der Service im Restaurant ist professionell und prompt ( die Gerichte kamen bei 6 personen gleichzeitig)

Honestly this hotel it is not a 4 star hotel it's more like a poor 3 star hotel with a nice reception area. It desperately needs a refurb and a really good manager ? Ok it's right on the M6 junction 17 but that's it's only plus . The cooked breakfast was awful and I couldn't eat it . The receptionist apologised but I am sure I was not the first to complain.

Great hotel, bargain for ¿¿40 wowcher deal, food great and superb staff, we had a lovely stay and would definitely return again.We were made to feel so welcome even having the remote control for most of the evening!Book with confidence

I was disappointed with my short stay at this hotel starting from when we tried to check in to our room. When checking in the receptionist told us to our surprise that we were booked into a double room and not a family room as we originally booked!After getting changed back to a family room we were given a small plastic card to a room. The room was small and musty, which was clean but basic, it had a Freeview TV and the only channels that worked without the signal breaking was BBC1 and BBC2; the ceiling had yellow stains on it and the net curtains stunk of nicotine.We were in the middle of getting changed and some complete strangers walked in on us when we were half naked, they used the plastic card they were given for their door but accidently came to our room and opened our door!! We were wedding guests at this hotel and everything was going fine until we had a few drinks at the hotel bar and twice the staff tried to overcharge us for our drinks plus the food was rock hard and not very appetising.The following day before we checked out, we all had a shower and it leaked water all over the place between the bath and the shower screen. We went to reception and came back not being able to get back into our room as the plastic card was not working and a red light was flashing on the lock of the door, luckily a cleaner was around to let us in. This was definitely not a 4 star hotel and after our experience here I¿¿¿d give it 2 stars at the most.