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We stayed in this hotel in july 2010, during the Tour de France. When we arrived by bicycle, we had nothing with us as the clothes we were wearing and the bikes we were riding because the car with our luggage was held back in France. Nevertheless they granted us our 9 rooms and advanced us the numerous drinks we ordered while waiting for our affairs. So, the least you can say is that they are help- and trustful.The hotel is located in the center of Vielha, on the street leading to the Puerto de Banaigua. It has no private parking but there is a large free public parking about 200 meters from the hotel. The reception desk is nothing like a small counter. The rooms are clean and rather spaceous, some with view to the mountains, others to the street. The bathroom is basic but it has all you¿¿¿ll need: bath/shower, washbassin, toilet.For dinner you get large quantity quality homemade food. Breakfast buffet has bread, pastries, cheese, cold meat, eggs, fruit, ¿¿¿Good hotel, worth more than the two stars, certainly if you consider the price.