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We stayed for 5 days and in that time found the hotel to be pleasant, clean, bed was comfortable, sheets clean, bathroom clean. Room cleaned daily. Hotel was quite and has tennis courts, and pool. Near the hotel.....bus stop, beach is 10 minutes walk, castle and Pier is 20 minutes walk, reservoir country walk is 15 minutes away, all in all, its great walking. Restaurants are recommended by the staff at the Hotel, and all the restaurants they recommended were only 15 minutes walk away and better than London's 5 star restaurants by far.Hotel staff, including Anna, and her colleagues were brilliant. Their customer service was second too none. Anna even gave us a lift to our excursions on our second day. Their professional service was the friendliest and most accommodating. The service is what made a difference.For the price this Hotel is worthwhile and recommended....situated near everything that is worthwhile. jersey is a beautiful place, and so is this Hotel.....and it's amazing staff.

We have just spent 4 nights here with 2 friends. We had rooms on the top floor overlooking the car park. Our room was excellent with a king-size bed, digital TV and tea-making facilities but the shower could do with modernising. The room was quiet and we slept well.We were on a half-board basis - the breakfasts were fine and the evening meals were very good.The staff were all very helpful throughout our stay and Anna, the Manageress, went out of her way to make our short holiday enjoyable. One of us had a minor problem with a meal on one night and Anna gave us a free bottle of wine to make up for it.We had booked a package deal (including flights, hotel and car) with Premier holidays and we all agreed that the trip was exceptional value for money. We would definitely go back again.

Ive just arrived back from a short stay in Jersey with my family, We booked to stay in the Beachcombers hotel in Grouville which by bus took us about an hour to get to, 02 busses the number 15 from the airport to St Hellier bus station then the number 2 which dropped us outside the hotel cost ¿¿3.40 per adult and ¿¿1.40 per child, a nice journey around the coast and far cheaper than the ¿¿25 taxi fare we were quoted. We arrived at the hotel about 11 AM to see if we could drop our bags off as we were to early to check in, when we arrived at the desk the girl on reception was very plesent and helpful and informed us our room was ready and took us strait to it. When we got to the room it was a great size for our family with a double bed for myself and my wife, a pull out double sofa bed for one child a single for the other, they both loved it. the view from the room was very nice accross the fields and the bathroom was very nice with a decent size bath and nice shower all very clean. we dropped our bags and decided to go to the beach the girl on reception again gave us very good directions which was a 10 minute walk across the road and over the narrow part of the golf course, FANTASTIC Beach with a lovely walk to the harbour and the cafes,restaurants and bars.We stayed on the beach for about 4 hours the went back to the hotel bar not a great selection of drought beers but plenty of bottles and my asures me the wine was vey nice and all reasonabley priced. The pool was covered so never got to use it but the children enjoyed playing in the games room. Our room number was 43 very good for 2-3 small children our children are 3 and 6.

Just back from 4 nights here. Lived on Jersey in 80's so picked hotel on the quieter East end of island near where we lived. Hotel was only half open as boiler was being repaired so common areas were on the cool side, but our newly renovated room had an electric radiator which made it a cosy nest with comfortable bed and Freeview TV, though ensuite was rather too small! All the staff were very friendly and helpful and manageress gave us an unrestricted late check-out without charge. Had dinner on 2 nights and whilst service was attentive, food from restricted menu only average and bit slow appearing from the kitchen. Despite niggles would consider staying there again if only for truly friendly staff.

We arrived here just half an hour before the restaurant closed for the evening. While we enjoyed dinner our bags were moved up to the room for us. On our last day the island was hit by a blizzard causing transport chaos across the island. Our plans for the day had to be shelved and the hotel let us keep the room (at no extra cost) until we had to leave that evening to catch the ferry. We had one minor problem with the toilet cistern refilling after flushing. This was mentioned at reception after breakfast and was fixed by the time we returned in the afternoon. Having read some of the previous reviews complaining about the cold and catching hyperthermia - rubbish. Yes it was cool in places but nothing that a pullover or shawl didn't rectify. Food was first class but sometimes the menu didn't change for a couple of nights - however we didn't feel that food had been reheated as mentioned in a previous review. Our room had its own powerful electric heater which kept it nice and warm even on our last day when it was minus 5 outside. To summarise, great food, friendly helpful staff and a clean well kept room.