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Wir sind mitten in eine Hochzeit reingeplatzt und man hat uns das Gefühl gegeben eine Belästigung zu sein. Wir wurden im neuen Flügel untergebracht, der an einen Golfclub erinnerte. Später haben wir dann rausgefunden, dass es tatsächlich einer war. Die einzige Bar war die Golf Club Bar und diese war kalt. Es gab keine Fernbedienung für den Fernseher und so mussten wir Zimmer wechseln, denn Fernsehen war das einzige, was man machen konnte. Zuvor mussten wir bereits feststellen, dass unsere Schlüsselkarte nicht funktioniert hat und so mussten wir den ganzen Weg wieder zur Rezeption zurücklaufen. Die Zimmermädchen meinten nur, dass dies immer passieren würde. Wir haben an der Rezeption angerufen, aber sie waren zu beschäftigt und haben mich gebeten zu ihnen zu kommen. Ein 5-minütiger Weg durch ein Gewirr von Gängen. Am Abend wurde es dann noch schlimmer, als wir uns erkundigten, ob wir Abend essen könnten. Man hat uns gefragt, ob wir gebucht hätten und dann wurde uns mitgeteilt, dass man uns um 19:00 Uhr einen Tisch geben könnte. Sie denken vielleicht, dass besonders viel los war im Restaurant. Nein, wir waren abgesehen von einem anderen Paar die einzigen Leute für den ganzen Abend. Wir sind in unser kaltes Zimmer zurückgekehrt und ich habe mir ein Bad einlaufen lassen. Die Badewanne war so schmutzig, dass ich sie erst sauber machen musste. Beim Auschecken wurde ich gefragt, wie man Aufenthalt war. Ich habe es der Dame gesagt und sie gab mir einen Fragebogen zum ausfüllen. Warum hat sie sich nicht gleich mit mir unterhalten? Vielleicht, weil es oft vorkommt. Die Hochzeit sah schön aus und vielleicht ist es ja eines jener Hotels, die man nur zu großen Anlässen buchen sollte. Ein romantisches Wochenende kann man im Gleddoch House vergessen, außer man bringt seine eigene Fernbedienung, eine Decke und ein Putzmittel mit.

Had a nice stay here with my partner, however there are some little niggly things to mention. Check in was okay however I felt slightly overlooked since we were only staying for one night & felt the receptionist was much friendlier to the couple in front who were obviously golfers and staying a few days. Our room was in the main building & the receptionist old us that getting there would involve about 4 sets of stairs, shame she also failed to mention the other 10 sets inbetween, the hotel is very large & like a maze! The room was nice & large but very strangely had a connecting door to the next room, although the door was locked from our side I didn't feel particularly comfortable with this. The room was clean with tea & coffee facilities & a flats screen tv, however the carpet needed re-laid as it was coming up in the middle of the floor. The gym in the hotel is very small & feels a bit squashed, the pool is excellent though & the sauna & steam room too. We ate in the bar at night although or a 4 star hotel I would have expected table service, but the food was nice. The bed was comfortable enough however duck feather pillows are a big no go for me, very uncomfortable!! Views surrounding the hotel are beautiful & I would stay again for the price we paid.

We stayed on sat 27th April for a one night stay - 3 females meeting up to celebrate our birthdays. We wanted a hotel with pool including breakfast and dinner and paid ¿¿55 each, sharing a family room with 2 double beds. The room had all facilities you would want and was very comfortable with clean bathroom and no sign of negative comments mentioned by previous reviewers. We were in Room 31 and had plenty of room for the 3 of us, very comfortable with great views over to Dumbarton. Staff were very friendly and helpful at reception, at dinner and at breakfast. 3 course diner advertised at ¿¿25 was good and recommended. Breakfast was a good selection and nice. Breakfast was part of our package but I think if I had to pay ¿¿12.95 for it I wouldn't be describing it as value for money - ¿¿9.95 would be more like the price I would pay. Overall for ¿¿55 we felt we had value for money and a comfortable and enjoyable stay with nice food and very nice staff. My negatives- It is more 3 star and not 4 star as it is a little tired in some of its decor. I felt it was in need of a bit of an upgrade in some of the public areas. - We had a room with a connecting door and the girls in the room next door were very audible late at night. - why not have a cigarette bin at the external bar doors rather than the unsightly litter of cigarette ends in the flower beds- Cobwebs in the corner of the room - Also I notice that Elaine's right to reply comments rarely ever address any of the negative comments on tripadvisor and generally only focus on positive comments. Easy to make comments on the positives but why not tackle the negatives? Doesn't sound like a hotel addressing the issues customers have which isn't very impressive. Overall we had an enjoyable, value for money stay but I wouldn't rate this hotel as 4 star.

stayed here with the girl friend, what can I say as soon as we walked in we were taken aback by it. The General Manager elaine was a delight as was the reception staff. Food was so yummy, bed was really comfortable. restaurant staff were nice. will be back again soon.

We took advantagecof a hotel connections offer. We ate nearby so didn't take advantage of the restaurant. From the outside the hotel makes a good impression, grand golf course, plenty of parking. Once we entered the reception it felt a bit "cold" and too "open". We were given our key and off we went imbed umpteen stairs with two dogs. Needless to say it took a couple of trips. The room itself was spacious, clean and had all the mod cons, tv, coffee making facilities, etc. The bathroom was clean, although had seen better days... Overall we were relatively pleased. However, we did not last the night. The floorboards were so creaky and fellow guests or even staff were walking past our room making a lot of noise... Unfortunately our dogs did not like this. They are not used to creaking floorboards...