Suche läuft ...

Just returned from our second visit to this hotel and both times we were looked after really well by friendly staff who were always cheerful and willing to help. We were allocated a penthouse room close to the lift as we had a wheelchair user which was very clean and spacious, with a huge bathroom and amazing views of the beach from the balcony. The breakfast was plentiful, fresh and good quality - self service but with waiter assistance. The restaurant manager Jose was really lovely and the atmosphere felt relaxed. Our evening meal experience was also excellent with a very reasonably priced delicious 3 course meal from a varied menu. The staff saved our dinner one evening when we were late back and arranged for us to have it in our room. With an Indoor pool, lively evening entertainment and a great latte from the bar, we will definately be returning.

We managed to get the last room in Bournemouth on a Saturday night and paid a fortune for a sea view room. The view was fine but the room was desperate - the decor looks like the 1950's with anaglypta wall paper, broken tiles in the bathroom and all needed a good clean. However, the staff were extremely polite and friendly but the hotel is in need of a total refurb.

Went to this hotel using a Groupon 1 night's stay voucher. Booking was a little complicated as I am a wheelchair user. The hotel is advertised as wheelchair friendly, although the young man who took my call assured me it wasn't, and I nearly cancelled. However, after I stated that my needs were not too extreme, he booked me and my companion in. Arrived mid afternoon, and the parking was extremely difficult. There were disabled parking bays along the sea front, a short wheel away from, and opposite the hotel entrance, but there were no dropped kerbs for the chair to get off/on the pavement to cross the road. Fortunately, a suitable parking space became available shortly after in the hotel car park. After checking in we found our room was perfectly adequate, despite being at the back of the hotel with no view, and the shower room was fully adapted for disabled/wheelchair use - a lovely suprise. We then went for our cream tea (inc in voucher), which was excellent, Later on, our 3 course dinner (also inc) was buffet roast as it was Sunday, plus a choice of starter and sweet, and there were vegetarian options. All 3 courses were fair to good, and the included bottle of red wine was very good. Our night's sleep was varied. The beds were comfortable, and my companion slept very well. Unfortunately, I was cold - the duvets were very thin and there were no blankets. Also, I was next to the balcony windows which let in a cold draught. The breakfast finished at 9.30, which I find is a little early when one is on a break or holiday (Sunday is 10am - much more civilised). After all, it is a 'holiday' type hotel. .Breakfast was buffet style again, and fair to good as the eggs were somewhat overcooked and the tomatoes undercooked. generally, the decor and furnishings are a little tired. However, having said all that though, everywhere was very clean and the staff were really friendly and very very helpful - nothing was too much trouble eg sorting out a table for the wheelchair etc., and it was brilliant value for money. We would definitely visit again.

Stayed here last weekend and just had to comment on how helpful the staff were, nothing was too much trouble. Our room was clean, spacious and the food was fantastic. Came home feeling very refreshed and will be booking again!

I have just returned from a 2 day break in Bournemouth where I stayed at the Suncliff Hotel with my mother.. This was the first time we had stayed in this hotel and we would not hesitate to recommend it to friends and also for people who read the reviews.The room we had was clean and comfortable and very spacious. All the staff that we spoke to were very friendly and very helpful and nothing was too much for them. From the manager to the cleaning staff, all were excellent.The food was lovely and there was plenty to choose from at Breakfast and also from the menu at Dinner.We will be returning to this lovely hotel and hope we can visit as many times as we can