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Was looking forward to nice couple of relaxing days here making good use of living social deal. From the outside the building looked full of character. Checked in and room offered looked spacious and clean. Problem though became immediately apparent, droning sound from below our 2nd floor window Seemed to be from outside ventilation or heating system. Another sound was definitely closer. Wasp buzzing in and out of window.... shooed away but quickly returned. It seemed particularly attracted to old sash window sill. OK time to complain. Offered another room on floor below along maze of stairs and corridors. Sadly no lift so had to lug suitcases & bags . Smaller room but again clean looking. Problem , no fresh air ! Sash window permanently locked. Couldn't be bothered to complain again but when asking about window told it was locked on health & safety grounds. Strange I thought since window on previous floor ( 2nd) open so widely that even an adult could fall out ! Anyway, on the positive, enjoyed evening meal and wine as part of the deal. Slept ok but when waking up around 8 am greeted by loud doors opening and closing nearby and a lot of footsteps up and down passageways. Same again next morning ! No relaxed lie in here.... off to breakfast then. Must admit cooked breakfasts were well prepared as well as good choices of cereals, fruit juice, croissant etc. All in all a little disappointing.

On the plus side, this is a budget priced central hotel that also has ample free onsite parking. It also has free wifi in the rooms. After that though, its nothing special. Rooms are clean, but in need of a revamp. Food is distinctly average and the beer isnt great. Would i visit again? Yes, if working in area for a night, but with Mrs Sowie?...fraid not

I stayed at the Arnos Manor for 2 nights, a Sunday and Monday. It was a bank holiday weekend and I expected it to be busy. The first thing I noticed on entering reception was how guiet it was. Without going into too much detail, they could be making more of this beautiful old building. Even a little background music in the bar (which was empty throughout my stay) to give some atmosphere might have helped. I was put off eating there after other diners complained of how slow the service was considering there were only 3 or 4 tables taken. My room was very basic to say the least. The bed was lumpy and long overdue for an upgrade. The hot water tap attacked me every time i tuned it on and the water was scalding. The carpet was torn in two places. However, there was the facility for wi fi and a desk in the room and also tea/coffe making facilties but overall, it was cold and uninviting.

We booked a 2 night break as part of a voucher gift. For an 'edge of city' hotel, the location is great for such a wonderful city.Not a great deal to add to what has been said already. Such fantastic potential that we felt is not being used to the full. Reception: very polite and courteous staff. Although it was a mystery to all as to why we could only get about 30% of our freeview channels, even with reprogramming. A minor point as you were ready for sleep after the city. Double Mattrass was of poor quality but clean linen. Bathroom, dated but clean. Dinner - did not eat here, please see reviews for 'The Curry House' if you require somewhere close by.Breakfast was OK, nice location for the breakfast room, staff very helpful, and the food was adeqate for the day ahead.

We stayed at this hotel on 26th & 27th April 13. We booked this via a web-site voucher scheme which was a Christmas present to ourselves, & had paid a very reasonable price for 2 nights B&B. On the arriving the hotel looks very grand, with a large car park. The receptionist was very polite & helpful, & pointed out that the hotel had a wedding reception on the 2nd night of our stay, but assured us it wouldn't effect out stay. We did note that on arriving there appeared to be a disco or party going on, which she failed to make reference to. We were directed to our room(167) which was some walk away, up 3 small sets of stairs, along several narrow corridors, and through several fire doors.(No lift) When we arrived in our room, we found it to be cold & we turned up the heating, which was efficient. The room was very average - & could do with some redecoration & repairs. There was no duvet, but sheets - freshly laundered, a very old looking blanket & a bed cover -not laundered, which matched the stained curtains. The window was very high & we could barely see out, there was a messages stuck on the wall, asking us not to climb on the radiator. I can only presume guests would do this to see out of the window??. There was staining to the ceiling, probably a water leak & staining to the lamp shade. The bathroom was in need of redecoration. But was clean and serviceable, with freshly laundered towels. I noted there was 2 toilet rolls - one which was half used. There was also a choice of hand wash, body wash & shampoo, all in pre-used bottles & half empty,the bottles has not been cleaned or wiped. There was tea/coffee in our room, but no de-caff choice. The party/loud music that was happening downstairs (below our room, continued until past midnight, at which time we phone reception to find out when the music would stop, & we were told "in half and hour", Which it did. Breakfast was below average, with "just warm cooked" food in lidded warming trays, guests didn't really know where to put lids whilst serving themselves & therefore food was getting cold, there was one choice of egg (fried) & no real choice of continental, some prunes & dried fruit & a selection of cereal in wrapped packets. Tea & coffee were from a self service machine. The breakfast was served in a conservatory which was warm, no windows to open or air conditioning, although this wasn't a problem to us, but would be on a hot summers day. The 2nd morning, breakfast was hotter & it was very busy, due to the wedding party eating, lots of toast was being burnt, but there was the added choice of a plate of cheese, and some grapefruit, but still no real continental choices.The staff were working hard, were polite & were doing their best to keep foods topped up, & replace crockery. But I did feel there was some disorganisation.On the 2nd night, we once again had loud music playing until past midnight, but eventually we did fall asleep and slept well. On the whole the hotel is in need of some care, updating & redecoration. We found all staff we encountered to be friendly and polite and doing a good job. But I was amused at the receptionist calling my Husband by his first name when we checked out, and wondered If this is normal practice!