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Auf unserer Rundreise durch Schottland stand auch dieses Hotel auf unserem Plan. Ich war aber leider etwas enttäuscht von diesem ach so hoch gelobtem Hotel. In der Hotelbeschreibung steht zum Beispiel, das kostenlose Parkplätze zur Verfügung stehen. Das stimmt zwar, aber das es auf 84 Zimmer nur ACHT Parkplätze sind, wovon einer noch von einem Hotelfahrzeug belegt ist, das wird natürlich nicht erwähnt. Nachdem wir einige Zeit auf der Lauer nach einem der sieben Parkplätze lagen ( mit uns noch ca. zwei andere Autofahrer) , mussten wir uns dann doch geschlagen geben und für günstige Pfund ins Parkhaus fahren. Im Zimmer dann Eiseskälte, weil Fenster von viel- zu- lange- her- Zeit, die Tapete hing sanft von der Decke und niemandem vom Personal schien dies zu stören und dank der Lage des Zimmers zum Bahnhofs, weiß ich auch nun wann welcher Zug wohin fährt ( Lautsprecher sei dank). Am Morgen dann auf zum Frühstück. Die Auswahl war recht mau. Brie und Kochschinken, Marmelade und das typische englische Breakfast halt. Das Personal war aber freundlich und bemüht. Fazit: Nein Danke

I had a similar problem to a previous reviewer, in that on arrival we also found our double room was a twin. We were told that the beds had not been zipped together and after a while we were given another room with a double bed. The view from both rooms was disappointing, overlooking the roof of the railway station. The bedroom we settled in was clean - not pokey, but not what you'd call large. Some of the modern art on display in public areas of the hotel was very incongruous for such an old building, but I can't fault the adventurous spirit of the owners in hanging it. I can't comment on dinner, but breakfast was very busy, with guests queueing for tables. The buffet-style breakfast was adequate if unremarkable. The only member of staff apparently available to answer questions was constantly busy at the computer, and therefore unable to deal individually with guests to any meaningful extent. Overall, I found the hotel a fairly typical Victorian Scottish Highland establishment, with a degree of faded charm. It was a busy place, with events being staged there and large numbers of guests coming and going. I wouldn't stay again to relax, but I would find it fine to use for a night in Inverness.

It could be once excellent hotel in Inverness for a royal and comfertable stay also for its good location. During my stay i found it has partly lost its royal color. Room given to me was small. Nightlife is very quiet around this hotel, however good for window shopping...

Inverness was a lovely Scottish city despite the rain we had off and on while we were there. The royal highland was an absolutely amazing experience! While it was built in 1854, it has been beautifully decorated and lovingly cared for. the decor is regal befitting this lovely old lady. The first thing you notice as you enter is the staircase...worthy of a wedding! The staff is friendly and the rooms are very tastefully decorated in the period as well. Nothing is spared for your comfort...all bathroom amenities are available along with a heated towel rack! There is a small cafe for coffee and something light, a lovely lobby with tables for chess and chair grouping for socializing. the ASH restaurant is a bit more on the modern side and small but cozy. The food was excellent and if you stay at the hotel you get some meal perks. While we were there we wandered the halls a bit and came upon a modern art presentation...very nice. The breakfast was very nice and complete with something for everyone.The hotel is in the city and you entered initially, if you came by bus , through the train station which is right next door. The city is easy to walk and this location was excellent for visiting the various sites. The hotel is old but that is its' charm...in prior reports people complain of noise....we could hear the floor in the hall creak when people passed but for us; that was part of the charm...Definitely a gem!

I had a terrible nights sleep in room 110 on Sunday 26th May, my room cost ¿¿55.96 with no breakfast. The noise began at about 11.30pm with repeated banging of heavy doors somewhere below me and bottles being emptied into skips. I was trying to sleep as I had an early start the next day. The noise continued as two very large heating/air conditioning units kicked in, these were attached to the wall opposite my bedroom window, my window was closed but the noise was very intrusive. The noise disturbance continued, at 4.30 am the lorry came to empty the bottle skip and then at 7am another lorry reversed down the alleyway under my window. I was staying two nights, so before attending my course I packed, I described my night to reception staff and asked to be moved, at least one young lad standing at reception smiled and said sorry. I moved room and my second night was good. When I went to check out the following morning the receptionist vaguely asked if everything had been okay, I said no as she continued to process my bill not really listening, her reply to my complaint was "yes, I see we moved you". Not a good hotel experience, very unsatisfactory customer care, reception staff are busy and distracted, it was the worst nights sleep I have ever had away from home, I would not recommend it.