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We stayed here for one night recently on a coach holiday.We have been to Britannia Hotels before so knew what to expect but unfortunately the food let this one down spectacularly!We honestly got the impression that as a coach party we werent valued, that any frozen mish- mash of food would do.Two out of our party of four couldn't eat anything and they genuinely arent fussy eaters. Perhaps Britannia need to remember that we are often the only customers buying drinks at their bar. The staff were very friendly and the room was comfortable but we would give this particular hotel a miss!

Just back from national holidays short break. This hotel was great value for money. Staff were friendly and helpful, rooms were basic but comfy and clean. Food was great. These people who moaned on earlier reviews what are they expecting for the price? Great stay. PS: rated swimming pool and gym by mistake. Didn't see either.

Stayed here overnight on the return trip of a coach holiday. The hotel is located in a quiet residential area not far from the M6. Decor is fine (cannot understand why so many reviews say it needs to be re-done), the rooms are basic & failry comfortable with the usual facilities. Friendly staff. Meals were lovely, on a self serve basis but there was plenty available, even if dinner choice was a bit limited.The bar was faily well stocked but getting someone to serve us was difficult as the staff kept dissapearing to do other things! Our room was at the end of the 1st floor corridor and overlooked the car park. The room was clean enough but the bathroom could've been better cleaned (grimy looking shower curtain & previous guests hair still in the bath & on floor!). My duvet cover had a rip in which was quite noticeable but had been used anyway & put bed side down so as not to notice, matress was also bit lumpy. I do think the carpets in the room and corridors could do with cleaning as they looked rather grim. Ok overall if you need to stay in the area but absolutly nothing nearby to do in the area once dinner is finsihed. Bar area was pretty chilly.

We went with a coach party for 3 nights including breakfast and evening meals. Staff were very freindly and made us all welcome. Room was basic but clean and there was happy hours between 4 and 8pm.Down side - fridge didn't work - husband needed to ice pack knee after several hours due to recent knee replacement. Staff did however put ice pack in a fridge when he needed it.The food let the hotel down, it was of poor quality and was undercooked. Waiter did offer to give us an alternative but as all the food was poorly cooked we declined. Luckly there was a pub up the road that served lovely meals at a reasonable price. Others on the coach trip said that the same vegetables were served the following evening and again they were raw.Entertainment was meant to be on but we were told this would only be happening on our last evening there.Although we enjoyed our holiday and it was not expensive, I don't think we will be returning to this hotel again.I must express that I thought the staff worked very hard and tried to make our stay as pleasent as possible.

Stayed here on a weekend break with national holidays ,both myself and friends had a great time.Room was clean and warm staff were really friendly ,helpful and welcoming particulary chef and dining room staff will definatley be returning to this hotel next time we need a girlie weekend .