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I stayed here with my partner a few days ago and were dissapointed on arrival. When we booked the room, it shows the hotel in city centre, close to shops, bars and restaurants, when we asked the staff where the restaurants were they told us we would have to pay for a taxi as they are over 6 miles way. The staff were rude and unhelpful, especially when we asked for a refund and were refused. when we went up to our room and saw the stained sheets and shower curtain we were contemplating on travelling back home but had to stay as we didnt have much time until we were meeting with friends. The hotel advertised 24 hour room service but didnt provide a telephone number to order on so we went downstairs to the restaurant instead to be told that we would have to wait for any food until 7PM as they only had one chef, we mentioned the 24 hour room service for the waiter to just shrug and tell us to come back later, as we were meeting up with friends we didnt have time to wait and had to drive to the nearest subway and also stock up on bottles of water for the night as the water didnt look safe to drink. We had a horrible nights sleep as the bed was hard and uncomfortable. Worst hotel we've stayed in, couldnt get out of there quick enough! Will pay extra next time for better quality.

My partner and I booked to stay there this hotel for a one night break but we're never stayed as dispite being shown 2 different rooms we felt both were of very poor quality. In the end we asked for a refund and went to another hotel. The staff were helpful but didn't seem particularly bothered that we were unhappy with the room. They did try to accommodate us in fairness but it just wasn't up to scratch. The hotel was surrounded by flats and our room looked onto bins, this was a so called executive room. There was a odd smell in the room and it just didn't look or feel clean. The walls were covered in marks and the carpet was stained. I don't recommend this hotel it really could to with a through clean and tidy up.

I was looking for a hotel in the city centre for a one night business stay and all rooms were either taken or an astronomical price - ¿¿205 for one night at the Queens!! So reluctantly, I had to take this out of town hotel for ¿¿40 per night. Fortunately, my room was in the new part of the hotel. The room was small but brand new, spotless and fitted out well - lovely cotton bedding, tea/coffee facilities etc. The only downside was that for some crazy reason they turn on the loudest aircon I have ever heard between 12am and 9pm - so you can forget about reading a book, having a nap, making a phone call etc - as the noise is outrageous! I sat in the lounge with my book and watched while the excellent young man on reception tried to deal with further complaints re the aircon. As there were 2 coach parties, the restaurant was taken over for a buffet style dinner - 3 courses for ¿¿10.50. I chose from a very limited food menu - burger, lasagne, steak or fish and chips - but in hindsight I should have gone for the buffet as it looked very good. In essence, if you are looking for a cheap hotel that is a ¿¿10 taxi ride from the centre and if you pre-book and make sure you are in one of the 20 brand new rooms then I would say this hotel is perfectly acceptable. Especially if they sort out the aircon problem.

3 evening meals, 3 breakfasts and 3 nights stay for ¿¿89 with tour company and I have the cheeck to moan! As renovation was going on on our floor the dust was evident in the room as well as the hallway. Food was very average and as we were in the middle of nowhere evenings were quiet as no entertainment.

Visited this hotel as part of a National Holiday trip. After initial problems with our original room (the bathroom ceiling tile had collapsed and water was leaking into the room) we were offered rooms in the newly refurbished part of the hotel. These rooms were comfortable and perfectly adequate for our one night stay. The food was ok but reminded me of school dinners. The staff were very pleasant and sorted out the issues we had with a smile. For the price we paid the hotel held its own only a one night stop over hotel.