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Neues Hotel an kleinem See gelegen. 3-4 Minuten zu Fuss zum Zentrum. Die Luxury Rooms sind gehobener Businessstandard. Schöne, moderne Badezimmer mit Overhead Shower. Trotz stark befahrener Promenade dank sehr guter Schallisolation der Fenster auch für - wie wir!! - sehr Lärmempfindliche absolut geeignet. Zimmer zur Seenähe (Südzimmer und Nordzimmer) besonders empfehlenswert. Gute Schallisolation gegenüber den Nachbarzimmern. Alle Reservierungswünsche per Internet wurden berücksichtigt. Parking in grosser Parkhalle war im Preis inbegriffen. Ein Hotel zum Wohlfühlen. Personal freundlich und effizient.

Me and my girlfriend went for a stay and we were amazed by the room size the view of the peer and the most comfortable bed ever! Really nice and very fancy and this was a regular room.Tv and most channels where free. It was very close to everything. Its recommend.

The Ramada Plaza Southport dominates a striking position in the Ocean Plaza complex situated on Southport's Promenade. Myself and my partner booked a Promenade double room for a one night stay. After checking in we made our way to the room on the 5th floor. Communal area¿¿¿s and stair cases are carpeted nicely although little in the way of colour dominates the white washed walls. Upon entering the room, as I do in all hotels before settling in I check the cleanliness. This was exceptional with the bedroom and bath room both exceptionally clean. The bed I am assured is a king size although it seems like a small double and is personally the smallest ¿¿¿king size¿¿¿ bed I have ever slept in. Bedding and pillows are of very cheap quality with the quilt cover having a 4cm tear down the seam, regardless of this the material feels cheap. This was however not an issue for a one night stay. Air conditioning in the room works extremely well and cools the room to a chosen temperature quietly and effectively. Rooms features include a 32¿¿¿ Samsung LCD TV, 2 telephone¿¿¿s and mini fridge along with the usual features you would come to expect. The kettle and courtesy tray are extremely poor, the kettle actually does not fit under the sink resulting in the need to fill this up via a glass / cup. The courtesy tray is of poor standard offering a very small selection of Tetley Tea and Nescafe instant coffee, for a hotel of a 4 star standard I would have liked to see a bag of filter coffee and a selection of herbal / fruit tea¿¿¿s. Also provided are the horrible little cartons of UHT milk, other 4 star establishments tend to have a little note stating you can request fresh milk if needed. Although I expect the Ramada Plaza would accommodate this request I also think it is highly likely that they would bill you for the privilege. The Ramada Plaza also offers free Wifi, although this could not be picked up by my iPhone, again not a big problem for a one night stay. Check in and check out was also not up to a standard I would expect, with neither a enjoy your stay upon check in, or have you enjoyed your stay upon check out spoken. The bathroom was modern and clean, although at 5 foot 7 tall I could not stand up-right in the shower. The shower is the over the bath variety. I was very disappointed to see what was once a hole on the door leading to the bathroom filled with filler and sanded down, a 4 star hotel should be replacing the door. (see picture attached)Room service was ordered during this stay, which consisted of a meal for one (Tuna sandwich and a cheesecake), 2 soft drinks, bottle of water and a Cappuccino. This took over 1 hour to arrive. I live local to Southport within the Merseyside area and can assure you this food was not locally sourced (wherever possible) as stated on the menu. The sandwich consisted of poor quality bread and cheap tinned tuna, however the vanilla cheesecake was of good quality and very well presented. Overall this was a pleasant but underwhelming trip. Although officially a 4 star hotel, the Ramada Plaza lacked the extra touches I would come to expect from such a star rating.

My new husband and I stayed in a suite (518) which was booked for us as a gift from my parents for our wedding night. However having arrived the evening before to drop off luggage and park our car we were informed that the car park was full and there was no way of reserving a car park space. On arrival to check in at 1am sunday morning straight from our wedding reception, there was some confusion with the staff on reception over swiping my husband's card. We thought thought that the gent was wanting to swipe the card in order to create a tab for room service etc, however when we saw the amount on the machine we realised that we were being charged for the cost of the suite. This was annoyed us considerably as firstly the staff should have known that the suite was already prepaid, and secondly we discovered the cost of the stay. To top things off we then discovered that our luggage was still in a holding room behind reception, and not in our room as we expected. We decided dressed in all our wedding finery to take our luggage ourselves to the room as we would have to wait for a porter to come to reception to do this for us.The suite was lovely on the fifth floor however there was nothing to welcome us as newlyweds, even though my family had previously requested if champagne or chocolates could be placed in the room for a surprise.The suite was roomy and looked out over the Marine Lake, however I echo what other reviewers have said have the high edge of the bath not being suitable for elderly, infirm or younger guests. Breakfast was good with plentiful selections of cereals, juices etc.The hotel looks lovely but is let down by customer service. The suite was good however we felt as newlyweds, staff should have done better to make our stay more special for us and we are disappointed that this was not the case.

A smart looking Hotel on Southport front looked clean and airy but was spoiled on arrival by all lifts being out of order as apparently they had been for a few days. I requested assistance with luggage having brought it up from 2 floors below(underground car park) but none was available at the time. The room (227) was clean and bright and looked out onto a shingle balcony. The bath/shower controls were not the easiest to master but when set up worked well,however when using as a shower it was a very steep step-over. The bar was a bit soulless being adjacent to the reception.but otherwise all else was quite acceptable.The lifts were repaired later in the evening.