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We've used the hotel now for three years in succession, for a business conference with 170 delegates. We originally chose the hotel because of it's great central location, and the fact that it has a perfect, untouched, Victorian meeting hall on the first floor, which for our conference is perfect.The hotel staff have got to know us and the whole A/V team, who organise all the techhie stuff, staging, ext. All the staff, from banqueting, to front of house to night porter have excelled over the past three years. Very unusual when it comes to a large business event.Only one criticism - the front of the hotel badly needs restoring. The modern glass lobby just jars badly with the fine Victorian facade. And the rooms are tired, although spotlessly clean and well equipped.Breakfast in the lower ground restaurant area is good - nice selection of cereals, cold meats, fruits, etc and the traditional English cooked breakfast looked pretty good.

I needed to find a hotel at short notice on Bank holiday weekend, my 3G was slow so I telephoned direct to the hotel. They promptly told me I could have the same price as the internet displayed and I thought this was extremely reasonable for a Friday on a bank holiday weekend. I turned up to find ample parking for only ¿¿5. I was greeted by very friendly reception staff and I was advised on a number of places I could eat. I opted for the hotels own restaurant which was very reasonably priced and my food was brilliant. I will certainly stay here again if I am in the area. Thank you!

My wife and I had a lovely stay in this grand old hotel. Our room, with large bay window overlooking the street, was very spacious, and provided an espresso machine and sufficient coffee pods to keep even us Pacific Northwesterners amply caffeinated. The queen-sized bed was conducive to a good night's sleep, and despite the hustle and bustle in the streets below our window, the room was delightfully quiet. The location is central such that we were able to walk to all of the areas which we had hoped to visit, save Bosworth Field, which is an easy bus ride away. We would stay here again in a heartbeat. I would put a plug in for the struggling little French restaurant, Le Petit Rouge, just half a block north of the hotel on Granby.

Good clean hotel for a city break, basic rooms but do the job just fine. Fast and easy check in all staff seamed very nice. Its in a very good location right near the train station and the town centre. would recomened it for a stay!

I booked this hotel for its location in relation to the Curve theatre, very handy!I had booked months in advance a superior room, this was confirmed by email and I called two days prior to arrival to ensure all was in order and was assured I had been allocated a superior room in a refurbished part of the hotel.At check in I had been allocated a classic room type( Room 510), due to a leak!! (I'm a hotel manager - come on be more original). I was assured the room allocated would offer me the same as a superior, so I made my way to the room following the three different technicolour carpets, not easy to find and room was up in the gods.The room itself was a very good size but sadly lacked any personality and design flair, on first impressions the room looked clean and tidy, scratch beneath the service to find dusty head board, picture tops, stained sofa, floral arrangement thick with dust, curtains not fastened at the side, black mildew on the grout in the shower and ripped wall paper, room for housekeeping improvement.Maintenance - Cracked handbasin in the bathroom.Staff friendly enough but didnt exceed expectations in any way.Breakfast selection was like a through back to the 80's with nothing to make it interesting.Restaurant was dark , dismal and lacked personality.on a positive note it is great that a city centre hotel has on site car parking and i personally thought ¿¿5.00 was a very reasonable.