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Website advertised a bar - there was none and limited area for continental breakfast as the hotel is under construction. currently the hotel is a building site and we were actually woken one morning to them unscrewing the number from the door. Drills all hours of morning. Rudest and most incapable management in hospitality industry i have ever encountered. Rooms disgraceful.

If like me you read the review & thought,it can't be that bad,let me tell you it is.Upon arrival the hotel firstly looked closed (i wish it had been) looking through the dirty windows building work was being carried out.Reception was ok but the room (201) OMG OMG OMG Rough is an understatement.The TV was bolted to the cabinet,everything looked like it was screwed or bolted down,it was just awful.Luckily for us the single bed had a duvet on it because with no heating we needed it on our uncomftable double bed.The only good thing was the room was clean.Please don't book this hotel.......PLEASE.

After reading some of the reviews for this hotel I was dreading my stay here. There was no bar banging out bass, the trains were barely noticeable, the rooms where quite large and spotless (with new carpet and beds) and after adjusting the thermostat on the radiator,lovely and warm though not too hot. The staff I found to be friendly, polite and helpful. The hotel was positioned in the centre of Luton with a wide variety of food available within about 250 metres walk. the car parking is free, and right behind the hotel admittedly there is only about a dozen t.v. channels( but how many do you need?) overall a pleasant place to stay and shower and get your head down, ready for the next days work

My friends and I booked this hotel as we were getting up early to catch a flight from Luton airport. We chose it based on the fact it was reasonably priced and we thought by their website that we could have a few drinks and something to eat before calling it a night.However when we arrived there was someone complaining that his money had been taken by a memeber of staff (not confirmed though). When we got served we asked where the bar was and were told there is no bar! even though it says there is on the website and on the message when you call up the hotel (which claims they have lots of different wine, beer and champagne).Our room was on the top of the stairs and as they were not carpeted you could hear when people when up and down (all night)...you could also hear reception.We had a triple room, which had 3 single beds (fine). But all the windows were open and it was freezing. The room was VERY basic and right by the rail tracks which literally made the room shake with ever train...which was often and extremely loud. We were also right on the road and people were out in the streets drunk until 3am...we had to get up at 4! It was cold and noisy and nothing like advertised. Should be a no star hotelThe water was warm but not hot and the fire exit was in the bathroom!All together a very bad night. I would not recommend to anyone.

I have family who live quite clsoe to this hotel so it seemed the ideal place to stay. It also looked alright in the daylight! However, when we returned in the evening, there was music blaring out from the club/pub. When I went up to the room, the floor was literally shaking as the base was so loud. We spent an hour discussing with the receptionist and asking to move rooms or have a refund as it was not possible to sleep in the room. We had found rooms to stay elsewhere where it was quiet!Needless to say, they had no refund policy, no spare rooms, a lumpy bed, thin pillow, we were not allowed to speak with the manager and we got no sleep that night. Literally the worst place I have ever stayed in. I cannot encourage you enough NOT to stay there.