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A: Hotwire Limited Rate rentals are final and cannot be cancelled, refunded, changed, exchanged or transferred. Your account will be charged for the total price shown, regardless of whether the reservation is used. This is how agencies better manage their unsold rental cars, and that's a big reason why we can offer you great travel deals.
On the other hand, regular-rate reservations may be canceled without penalty. To cancel your reservation, log in to your Hotwire account, and click My Account. All Hotwire customers must agree to the Hotwire Terms of Use.
Worried emergencies might change your plans? Consider purchasing Trip Protection, a low-cost insurance program that provides trip cancellation/interruption coverage. Protect yourself against medical emergencies, strikes, natural disasters and weather emergencies. You can purchase Trip Protection at any time up until your check-in date. Learn more about Access America and Trip Protection.
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A: Yes. Additional drivers must be present and added to your rental agreement when you pick up the rental car. There may be a charge for each additional driver; Hotwire Limited Rates cover only one driver. The rate for additional drivers will be determined by the car-rental agency.
Please note that any additional drivers must be at least 25 years of age with a valid driver's license and a credit card in their name. Please see important information on credit card requirements.
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A: You can pick up your car late -- within 24 hours after your original pick-up time.
All Hotwire Limited Rate bookings are final and cannot be cancelled, refunded, changed, exchanged or transferred. You will not be reimbursed for any unused portions of your reservation. However, if an airline problem prevents you from arriving within 24 hours of your original pick-up time, you can cancel your reservation after Hotwire verifies the changes.
If you return your car more than 30 minutes late, you may be charged for extra rental days. Hotwire can only guarantee the quoted rate for the prearranged length of your reservation. The agency rate for additional days may be significantly higher than our rate.
On the other hand, if you have made a regular-rate reservation, you can cancel the reservation without penalty and create a new reservation with any car type you like. To cancel your reservation, log in to your Hotwire account, and click My Account.
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