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A: If you've booked a Hotwire Limited Rate, your reservations cannot be cancelled, refunded, changed, exchanged or transferred. Change fees are not an option. Credit cannot be given for any unused airline tickets. Once you make a booking on our site, your credit card will be charged for the total price shown -- regardless of whether the airline tickets are used. If our travel partners can be absolutely confident that the products they sell through Hotwire will be used in the exact way they were sold, they can offer deeply discounted airline tickets. See our Terms of Use if you have any other questions.
If you are booking our other fare, you can make changes for a fee plus any applicable fare increase. Your ticket retains its full value for one year from the date of booking. If you want to make a change to your reservation, you must cancel your itinerary before the original travel date-otherwise the airline will invalidate your ticket and it will hold no value for future travel. You must call us to change or cancel your reservation.
If you are concerned about the possibility of emergency situations that would require you to change your plans, you may want to consider purchasing Trip Protection - a low-cost insurance program that provides trip cancellation/interruption coverage. Trip Protection covers unexpected events including medical emergencies, strikes, natural disasters, and bad weather. Trip Protection does not offer coverage for change of plans due to non-emergency situations. You can purchase Trip Protection up until your check-in date.
Learn more about Access America and Trip Protection.
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A: No. All bookings made on Hotwire are final and cannot be cancelled, refunded, changed, exchanged or transferred. Change fees are not an option. If our travel partners can be absolutely confident that the products they sell through Hotwire will be used in the exact way they were sold, they can offer deeply discounted airline tickets, hotel reservations and car rental reservations. These restrictions enable our partners to better manage their unsold seats, rooms and cars and it is a big reason why we can offer you great deals. Credit cannot be given for any unused tickets or reservations. Once you agree to make a booking on our site, your credit card will be charged for the total price shown -- regardless of whether the tickets or reservations are used. In order to make a booking on our site, you must agree to Hotwire's Terms of Use.
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A: All bookings made on Hotwire are final and cannot be cancelled, refunded, changed, exchanged or transferred. Change fees are not an option. If our travel partners can be absolutely confident that the products they sell through Hotwire will be used in the exact way they were sold, they can offer deeply discounted airline tickets, hotel reservations and car rental reservations. These restrictions enable our partners to better manage their unsold seats, rooms and cars and it is a big reason why we can offer you great deals. Credit cannot be given for any unused tickets or reservations. Once you agree to make a booking on our site, your credit card will be charged for the total price shown -- regardless of whether the tickets or reservations are used. In order to make a booking on our site, you must agree to Hotwire's Terms of Use.
If you are worried about emergencies that will require you to change your plans, you may want to consider purchasing Trip Protection - a low-cost insurance program that provides trip cancellation/interruption coverage. Trip Protection covers unexpected events such as medical emergencies, strikes, natural disasters and bad weather. Trip Protection does not offer coverage for change of plans due to non-emergency situations. You can purchase Trip Protection up until your check-in date.
Learn more about Access America and Trip Protection.
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A: Once you click the "Book Trip" button and complete your transaction, the airline ticket, hotel reservation or car rental reservation is yours to keep. Your credit card will be charged for the total amount shown, regardless of whether or not you use the ticket or reservation. All bookings made through Hotwire are final and cannot be cancelled, refunded, changed, exchanged or transferred.
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