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A: All rooms booked as part of a Hotwire vacation package will accommodate the appropriate number of guests in each room, based on the total number of guests you indicated and the number of rooms you requested. Note that we cannot guarantee the number of beds in a hotel room. In addition to one bed or two beds, some hotels may offer pull-out couches or cots.
If you have specific needs, please contact the hotel directly. Our partners will do their best to make your stay as comfortable as possible, based on availability.
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A: Once you complete your Hotwire booking and learn the name of the place you will be staying, you can call directly to inquire about specific requests. While we cannot guarantee that they will be able to accommodate your request, our partners will do their best to make your stay as comfortable as possible.
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A: All rooms booked on Hotwire will accommodate the appropriate number of guests in each room, based on the total number of guests you indicated and the number of rooms you requested. We cannot guarantee the number of beds in a property room, but some properties may offer pullout couches or cots to accommodate the total number of guests in a room. Our suppliers will do their best to make your stay as comfortable as possible, but please keep in mind that we cannot guarantee a non-smoking room nor can we guarantee bed type. For more information, please view the Lodging Type Guide.
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A: You can book up to four hotel rooms at one time. (Remember that by selecting the maximum, you're limiting your search results.) We cannot guarantee that all guests will stay in rooms next to or near each other.
When a booking consists of multiple room reservations, they will all be held under the guest name indicated at the time of your booking. If you would like to have the additional room(s) reserved under a name other than the one you originally indicated, please call the hotel after booking (but before checking in) to change the name(s) for the other rooms. Hotels will not allow guests to check in to a room unless it is either listed under the name of the individual indicated at the time of booking or the guest is accompanying that person at check-in.
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A: When searching for a vacation package, you'll know the following hotel details prior to booking:
The hotel name, star rating, amenities, and exact address.
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A: If your package includes air travel, you must stay in your destination for a minimum of two nights. However, if you're only booking hotel and car rental reservations, you can stay as little as one night.
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A: When searching for a vacation package, you'll know the car type, as well as the pick-up and drop-off location, prior to booking.
Your pick-up and drop-off times will always be matched to your flight arrival and departure times. The name of the car rental company is shown after your booking is complete. (For more information, see Why can't I see the name of the car rental company until after I book?)
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