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A: You never have to. After you book with Hotwire, we'll send you a confirmation email. Print that email and take it with you to the airline counter. Show them the email and your government-issued ID and they'll give you your boarding pass. And you're done. You don't need to pick up the phone at all.
We strongly recommend that you verify the status of your flight on the day of departure. You can check for last-minute delays by either calling the airline or checking the airline's status site -- there's a link to it in your confirmation email.
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A: You'll need a government-issued photo ID (e.g., driver's license, passport) and your ticket or e-ticket. For the smoothest check in, bring your ID and your confirmation email we sent you after you booked your plans. You can check in and get your boarding pass at the airline ticket counter. Curbside check-in and check-in kiosks also may be available. Hotwire customers can check in any way they like.
Traveling internationally? Be sure to check you have the proper documents for entry/re-entry into a country (e.g., correct visa, up-to-date passport). United States and Canadian citizens can check the Western Hemisphere Travel initiative for information on travel documentation requirements.
We strongly recommend that you travel with your confirmation email we sent you after you booked because it has your Hotwire itinerary number and all the contact numbers for the travel suppliers you booked with Hotwire.
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A: For domestic flights within the U.S., it is recommended that you check in at least 60-90 minutes prior to the flight's departure. Note that airlines reserve the right to deny boarding if you have not checked in and boarded (or are in the process of boarding) 20 minutes prior to departure time.
For flights to or originating from airports outside of the U.S., arrive at least 3 hours before departure time. During peak travel periods (such as the holidays), allow yourself extra time for check-in. For flights to or originating from airports outside of the U.S., it is recommended that you be checked in and boarded (or are in the process of boarding) at least 60 minutes prior to departure. Airlines reserve the right to deny boarding if you are not in the boarding area within this timeframe.
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A: The airlines limit passengers to one carry-on bag and one smaller, personal item (e.g., briefcase or purse). Carry-on baggage must easily fit within the sizing boxes located at the airline ticket counters and departure gates (approximately 9"x14"x22" and no more than 50 pounds). Please note that carry-on baggage restrictions vary by airline. All carry-on baggage must fit under the seat in front of you or in the overhead compartment.
Most airlines also allow for two bags to be checked in. For all checked baggage, make sure that your name, address and telephone number are attached (inside or outside).
Oversized items (e.g., bicycles or surfboards) may be subject to a special handling charge because of size, fragility, or other handling requirements. Excess baggage may also be assessed at an additional fee. Some airlines impose an excess baggage embargo that restricts excess baggage to select international destinations. If you have questions or are interested in bringing an oversized item with you, please contact the airline directly.
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