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Accepted methods of payment, booking for someone else, billing address, bankcard with Visa or MasterCard logo...
1. Can I use a check debit card to pay for my booking?
2. Can I pay for someone else's booking using my check debit or credit card?
3. Why does the billing address have to match with my address on file at the credit card company?
4. Why am I being asked for a password to use my credit card?
5. What are Verified by Visa (VbV) and MasterCard® SecureCodeTM?
6. How do I use PayPal to pay for my Hotwire booking?
7. If I select PayPal as my payment method, how will I be charged?
8. Have more questions about PayPal?
9. What is Bill Me Later®?
10. Do I need to apply for a Bill Me Later® account before shopping?
11. Is there an annual fee for using Bill Me Later®?
12. What is the annual percentage rate for Bill Me Later®?
13. Does Bill Me Later® protect me from unauthorized charges?
14. What does "Subject to Credit Approval" mean?
15. Does Bill Me Later® review my credit every time I make a booking?
16. How much is my credit line?
17. Where else can I use Bill Me Later®?
18. How can I contact Bill Me Later®


Q: Can I use a check debit card to pay for my booking?

A: You may pay for your booking with a debit card showing a Visa or MasterCard logo. Your bank will deduct the booking amount from your checking account balance. Note that there are some restrictions on the use of debit cards, such as limitations on the number of daily transactions and a set daily withdrawal limit. Some hotels may not accept debit cards as a deposit for incidental charges such as room service and parking.

Hotwire.com does not accept prepaid or 'stored value' cards for payment, including those showing a MasterCard or Visa logo.

Note that, while you may pay for your car rental booking with a debit card, many car rental companies will not accept a debit card as a deposit when you pick up the vehicle, and you will be denied rental. International car rental companies accept only credit cards and require that you have as much as $1,000 in available funds on the card.

For international car rentals, you must use a credit card when picking up your vehicle; a debit card will not be accepted.

When searching for a car rental, you can choose to see only results for companies that accept debit cards for deposit at pick-up. Since this will limit your search range, the best deal available might not show up in your search results.

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Q: Can I pay for someone else's booking using my check debit or credit card?

A: Yes. Please note that the card billing address must match the address on record with the credit card company where your statements are sent.

Airlines will not require you to show the credit card used to make the booking at time of check-in. For car rentals at check-in, the driver will need to present his/her own driver's license and credit card, which should both match the driver's name (even if you paid for the car rental reservation on the Hotwire site.), The traveler will need at least $200 in available funds on their own credit card to use as a deposit at check-in. If you are using a debit card, the car rental company will place a hold on your card for the deposit amount, and these funds will not be available until the car is returned.

Note that many car rental companies will not accept a debit card as a deposit when the vehicle is picked up, and rental will be denied. International car rental companies accept credit cards only and will require the traveler to have as much as $1,000 in available funds on the card.

For international car rentals, you must use a credit card when picking up your vehicle; a debit card will not be accepted.

You can choose to see only results for companies that accept debit cards for deposit at pick-up if the traveler does not have a credit card. Since this will decrease your search range, the best deal available might not show up in your search results.

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Q: Why does the billing address have to match with my address on file at the credit card company?

A: Both your credit card company and Hotwire use the billing address as part of the identification process to protect you from unauthorized bookings. If the billing address entered on the Hotwire billing page does not match the address where your credit card company sends your statements, the credit card company will not authorize the charge.

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Q: Why am I being asked for a password to use my credit card?

A: Hotwire supports Verified by Visa (VbV) and MasterCard® SecureCodeTM, which are security technologies that authenticate your Visa or MasterCard and ensure that only the authorized cardholder is placing the order. If you are signed up with VbV or MasterCard® SecureCodeTM , then your password is required by the bank that issued your card. Hotwire does not require you to sign up, but when we request authorization from your bank, they may require you to do so.

Hotwire Customer Care is unable to assist you with credit card verification questions. Please contact your card issuer if you are having trouble entering your password.

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Q: What are Verified by Visa (VbV) and MasterCard® SecureCodeTM?

A: Verified by Visa (VbV) and MasterCard® SecureCodeTM are security technologies that authenticate your Visa or MasterCard and ensure that only the authorized cardholder is placing the order. If the bank that issued your card supports VbV or MasterCard® SecureCodeTM, then you will be prompted to enter your password or sign up as you check out.

Hotwire Customer Care is unable to assist you with credit card verification questions. Please contact your card issuer if you are having trouble entering your password.

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Q: How do I use PayPal to pay for my Hotwire booking?

A: If you select PayPal as your payment method, you can either create a new PayPal account or log into an existing account. Once Hotwire has received payment, PayPal will send you a receipt via email.

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Q: If I select PayPal as my payment method, how will I be charged?

A: You can choose to pay with your PayPal account balance, or you can select another payment method such as instant bank account transfer, eCheck or credit card. Once you select PayPal as your payment method, the PayPal system will walk you through the payment process.

If you do not have a PayPal Account, and do not wish to create one, you will need to enter another method of payment to complete your booking.

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Q: Have more questions about PayPal?

A: Go to PayPal's Help Center for more information.

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Q: What is Bill Me Later®?

A: Bill Me Later® is a convenient and secure payment method designed for online bookings. As a credit account, Bill Me Later® offers the flexibility of completing a booking without using your credit card. Bill Me Later® is offered through CIT Bank (referred to as "The Bank") and is only available to US customers who are at least 18 years of age. All accounts are subject to credit approval.

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Q: Do I need to be apply for a Bill Me Later® before shopping?

A: You do not need to complete an application or get approval prior to shopping. To request a Bill Me Later® account, simply select Bill Me Later® at checkout. A separate page will appear where you will be asked to complete the following steps: 1) Verify your billing address, 2) Supply information to verify your identity, 3) Agree to receive the Bill Me Later® Terms of Use Agreement electronically, and 4) Review and approve the Bill Me Later® Terms and Conditions.

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Q: Is there an annual fee?

A: There is no annual fee for using Bill Me Later®.

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Q: What is the annual percentage rate?

A: The Bill Me Later® annual percentage rate is 17.99%. Of course, you can choose to pay your entire balance by the payment due date and pay no finance charges.

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Q: Does Bill Me Later® protect me from unauthorized charges?

A: Yes, Bill Me Later® provides zero fraud liability protection, the same protection provided by most major credit cards. You are not responsible for unauthorized charges.

Bill Me Later® includes other features to help protect against unauthorized use of your account. Your identity is validated with top-of-mind information such as date of birth and the last four digits of your Social Security Number. There's no account number that can be lost or stolen.

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Q: What does "Subject to Credit Approval" mean?

A: CIT Bank (referred to on this page as "The Bank") will review and consider your credit report and other credit-related information prior to opening your Bill Me Later® account.

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Q: Does Bill Me Later® review my credit every time I make a booking?

A: The Bank does not routinely review your credit report prior to each transaction. However, your credit report may be reviewed periodically to provide you with the maximum buying power.

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Q: How much is my credit line?

A: The Bank does not issue a credit line. To enhance your convenience, security and buying power, The Bank approves and extends credit for each transaction.

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Q: Where else can I use Bill Me Later®?

A: A growing network of merchants accepts Bill Me Later® . A complete list is provided at www.billmelater.com .

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Q: How can I learn more about Bill Me Later®?

A: Visit the Bill Me Later® site at www.billmelater.com or email your questions to customercare@bill-me-later.com . To speak with a Customer Care representative, call 1-866-528-3733 between 9AM and 11PM eastern time.

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