To reach Hotwire
Customer Care
Associates:
in U.S./Canada
toll-free:
1-866-HOTWIRE
(468-9473)
outside U.S./Canada
1-920-634-3150
regular toll charges
apply
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Self-service links
If you have a question, it's likely other people do too. We update this section frequently with the most common questions from our customers.
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Flights
flight times, details, preferences, airlines, ticketing, pricing, other discounts, international travel, special service requests, booking for someone else...
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After I've Booked
ticketing, special service requests, changing my reservation, my bookings, hotel check-in, rental car pick-up/drop-off...
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Hotels
rooms, beds, details, city areas, amenities, special service requests, hotel properties, pricing, discounts, check-in, parking, Double the Difference Guarantee, international...
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Changes and Cancellations
no-refund policy, changing the name on a reservation, missed flights, delays, change in plans...
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Car Rentals
car types, details, pricing, insurance, additional drivers, pick-up, drop-off, special service requests, international...
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Trip Protection
what is trip protection, how to purchase, how to file a claim...
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Packages
flights, hotels, car rentals, details, preferences, pricing, other discounts, Hotwire Hot-Picks, changes, Trip Protection travel insurance...
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Payment and Billing
accepted methods of payment, booking for someone else, billing details, credit card issues...
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Cruises
how to book a flight with your cruise, contact a cruise specialist, more FAQs...
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My Account, Password, Email
creating an account, password assistance, changing my email or my address, credit card info, security, privacy, my bookings...
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Planning Your Trip with Hotwire
finding the lowest price, saving/sharing search results, best time to travel...
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