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A: If you have a Hotwire account, click My Account at the top of any page. There, you'll see all your activity including profile, itineraries, and saved searches.
Don't have a Hotwire account? Clicking My Account will take you to the sign-in page. Enter your Hotwire itinerary number or the last four digits of the credit card you used for booking.
Note: If you have made multiple transactions, you will only be able to see the transaction(s) associated with that specific itinerary number or credit card number.
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A: When you arrive at the hotel, just go to the front desk and present a valid ID and credit card. (The ID and credit card should match the guest name under which the room is reserved.) Hotels will require a credit card authorization to guarantee payment of any incidental charges you may incur during your stay. The amount of available credit needed will vary by hotel, although you may be able to secure incidentals with a cash deposit. Any incidental -charges -- such as parking (which can run $10-25 or more, depending on the city), local phones calls, room service, etc. -- are additional and payable directly to the hotel (usually at check-out time).
Other hotel charges - including resort fees, convention fees or parking fees -- must also be paid when you check out. Once you book a hotel reservation, we recommend that you contact your hotel to ask about any additional charges. They can best address any questions about the check-in or check-out process.
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