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A: With hotel reservations, the Search Results page will show the base price (i.e., the nightly room rate before taxes and booking fees). On the next page -- before you make any commitment to book -- you will see the total price including all taxes and booking fees.
Please note that each hotel may also have its own charges - for example, parking (which can run $10-25 or more, depending on the city), resort fees, convention fees and energy charges. You will be required to pay any such fees directly to the hotel (usually at check-out time). Once you book a hotel reservation, we recommend that you contact your hotel directly to inquire about any additional charges.
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A: No. The hotel rate we show you on the Billing page is the final price, including all taxes and booking fees.
Please note that each hotel may also have its own charges -- for example, parking (which can run $10-25 or more, depending on the city), resort fees, convention fees and energy charges. You will be required to pay any such fees directly to the hotel (usually at check-out time). Once you book a hotel reservation, we recommend that you contact your hotel directly to inquire about any additional charges.
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A: Hotel rates change all the time, generally based on availability and demand. Our rooms do move fast, so it's important that you act quickly when you see a rate you like - or risk losing it. Please note that all hotel prices are subject to availability and are not guaranteed until a booking is complete. It is possible for someone else to grab the last room at the quoted price before you finish booking a reservation.
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A: The recently booked hotel rates that we show in our newsletter and on our site are not guaranteed prices. They are examples of rates that other Hotwire customers have booked. The purpose of displaying these rates is to give you an idea of how good our prices can be. (Our Deals & Destinations page shows you where customers are finding the best hotel rates.)
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A: Yes. We've negotiated such incredible hotel Hotwire Limited Rates that we guarantee they're the lowest prices around. Within 48 hours of booking, if you find a lower price for your entire stay for an equivalent room type in the same hotel on the same dates, we'll give you double the difference.
The Double the Difference Low Price Guarantee applies to hotel bookings made on our site on or after January 3, 2002. The lower rate must be available for booking; some sites display rates that are not actually available when you try to book. Only one refund under the Double the Difference Guarantee will be granted per household per six-week period. .
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A: Within 48 hours of booking, if you find a lower price for your entire stay for an equivalent room type in the same hotel on the same dates, we'll give you double the difference.
The Double the Difference Low Price Guarantee applies to hotel bookings made on our site on or after January 3, 2002. The lower rate must be available for booking; some sites display rates that are not actually available when you try to book. Only one refund under the Double the Difference Guarantee will be granted per household per six-week period. .
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A: The Hotwire Limited Rates we show you are the best deals we specially negotiated with our hotel partners. Any promotional offers, discounts and coupons outside of those offered by Hotwire cannot be applied to our already low Hotwire Limited Rates. In fact, our rates are so great, we even offer a Double the Difference Low Price Guarantee for hotel bookings. .
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A: Because of the low rates our hotel partners offer you, club rewards or points of any sort cannot be earned or redeemed on Hotwire. We have already negotiated special low Hotwire Limited Rates with our partners -helping you get incredible deals quickly and easily. In fact, our rates are so great, we even offer a Double the Difference Low Price Guarantee for hotel bookings. .
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A: If a hotel opts to charge for parking, it is treated just like any other incidental (e.g., room service, phone calls). Therefore, parking is not included in your Hotwire rate. Any parking fees incurred must be paid directly to the hotel, usually at check-out time. Parking can run $10-25 or more, depending on the city.
Once your hotel reservation is booked, we suggest visiting the hotel's own Web site or calling the hotel directly to obtain more detailed parking information. Please note that hotels in urban locations are likely to charge a parking fee, and it may be a significant fee.
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A: Hotwire Limited Rates are the low prices that Hotwire specially negotiates with our hotel suppliers. We work with only the best in the business -- names you know and trust -- to deliver savings of up to 60% or more. We don't have sales or weekly specials. Rather, our Hotwire Limited Rates consistently offer you deep discounts every time you book on our site -- even at the last minute.
The key to getting these deals is flexibility: The hotel name and street location will be shown after you complete a booking. By allowing our partners to maintain their anonymity during the booking process, Hotwire can get you hotel room deals that are significantly below published prices -- deals you can't find anywhere else.
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A: Hotwire's Best Deals page allows you to see some of our best, recently booked Hotwire Limited Rates. All of the flight, hotel and car rental deals shown are real deals that were booked by Hotwire customers. Find out what the most affordable destinations are, then use this information to plan your next trip for less. To help you get your own great deal, any specific search criteria is also shown on this page (e.g., Saturday stay or three-day advance booking for flight bookings).
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A: If a Hotwire hotel is described as "all-inclusive," the rate includes meals (breakfast, lunch, dinner) and beverages (soft drinks, beer, wine, liquor). Please note that the all-inclusive price may not cover all restaurants at the resort. There may also be an additional charge for premium beverage brands.
While each all-inclusive resort's amenities vary, they commonly offer extras such as entertainment, land and water sports, kids' programs and gratuities. For a complete list of services offered by your resort property, please review the hotel description page.
Rates for all-inclusive resorts generally do not include transportation to/from the airport, spa treatments and golfing.
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