Hotel Questions

Q: What if my plans change and I don't need my reservation?

A: Once you click the "Book Trip" button and complete your transaction, the hotel reservation is yours to keep. Your credit card will be charged for the total amount shown, regardless of whether or not you check in to the hotel. All bookings made through Hotwire are final and cannot be cancelled, refunded, changed, exchanged or transferred.

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Q: Can I extend my stay beyond what I booked on Hotwire?

A: Your Hotwire hotel rate is only good for the dates you booked on our site. Should you need to extend your stay, please contact the hotel directly. The hotel may charge a rate that is higher than the specially negotiated Hotwire Limited Rate.

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Q: What if I'm late arriving and checking into my hotel?

A: Our hotel partners allow for late arrival/check-in. However, you must call the hotel to let them know that you will be checking in later than normal. If you do not contact the hotel ahead of time, your entire hotel reservation may be cancelled (no refund will be issued).

Please note that you will not be reimbursed for any unused portions of your reservation. All bookings made through Hotwire are final and cannot be cancelled, refunded, changed, exchanged or transferred.

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Q: What if I miss my flight (or it is delayed) and that affects my ability to check in?

A: Our hotel partners allow for late arrival/check-in. However, we recommend calling the hotel to let them know that you will be checking in later than normal.

Please note that if your check-in date is delayed because of flight problems, you will not be reimbursed for any unused portions of your reservation. All bookings made through Hotwire are final and cannot be cancelled, refunded, changed, exchanged or transferred.

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