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A: For rental cars booked at a Hotwire Limited Rate, your account will be charged for the full rental amount — including applicable tax recovery charges and fees — when you complete your booking.
If you purchased Rental Car Protection, you will also be charged by Access America for the insurance amount at the time of booking. You will have the option to add additional drivers to your contract at the rental counter for an additional charge.
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A: When you reserve a car through Hotwire at a nondiscounted, regular rate, your account will not be charged. Actual rental charges will be billed by the agency when you return the car, and reservations may be cancelled at any time without penalty. You will have the option to purchase insurance and add additional drivers to your contract at the rental counter for an additional charge.
Please note: Rates are shown in U.S. dollars. Total cost for regular rate rentals includes estimated taxes and fees. Total charges are billed at the time of rental. For international rentals (excluding Mexico and the Caribbean) final pricing will be in local currency.
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A: For rental cars booked at a Hotwire Limited Rate, your account will be charged for the full rental amount — including applicable tax-recovery charges and fees — when you complete your booking. Hotwire accepts the following major credit cards: MasterCard, Visa, Discover and American Express.
You may also pay with a debit card; your bank will immediately deduct the booking amount from your checking account balance. Note that there are some restrictions on the use of debit cards, such as daily withdrawal limits and limitations on the number of daily transactions.
Hotwire does not accept prepaid or 'stored value' cards for payment, including those showing a MasterCard or Visa logo.
On the Billing page, you will need to enter the card identification number, a security code found on all credit and debit cards as an additional means of protection against fraud. (This nonembossed ID number is located on either the front or back of the card.)
Hotwire supports Verified by Visa (VbV) and MasterCard® SecureCodeTM, security technologies that authenticate your Visa or MasterCard, ensuring that only the authorized cardholder is placing the order. If the bank that issued your card supports VbV or MasterCard® SecureCodeTM, you will be prompted to enter your password, or to enroll in the program, as you check out. Hotwire Customer Care is unable to assist you with credit card verification questions. Please contact your card issuer if you are having trouble entering your password.
When you reserve a car through Hotwire at a nondiscounted, regular rate, your account will not be charged. Actual rental charges will be billed by the agency when you return the car, and reservations may be canceled at any time without penalty.
However, regardless of the type of rate, the rental agency will require a credit card as a deposit when you pick up the car. (Some rental locations may accept debit/check cards for deposits but may have additional requirements such as requesting proof of a roundtrip transportation itinerary in order to rent the vehicle.) The card must be in the name of the primary driver, and must include sufficient available credit to secure your rental. The amount of available credit necessary varies depending on the car type and rental period. If you opt to purchase additional items (such as insurance) at the rental counter, additional available credit will be required.
A: You can pay for most discount-rate bookings with a debit card showing a Visa or MasterCard logo. However, regular-rate rentals may include agencies that accept only credit cards. Please contact the rental agency to determine its debit card policy, as rules and regulations vary by company and location.
For rental cars booked at a discount rate, your account will be charged for the full rental amount when you complete your booking. Your bank will immediately deduct the total rental amount from your checking account balance.
When you reserve a car through Hotwire at a nondiscounted, regular rate, your account will not be charged. Actual rental charges will be billed by the agency when you return the car.
However, regardless of the type of rate, the rental agency will require a credit card as a deposit when you pick up the car. (Some rental locations may accept debit/check cards for deposits but may have additional requirements such as requesting proof of a roundtrip transportation itinerary in order to rent the vehicle.) The card must be in the name of the primary driver, and must include sufficient available credit to secure your rental. The amount of available credit necessary varies depending on the car type and rental period. If you opt to purchase additional items (such as insurance) at the rental counter, additional available credit will be required.
If you are using a debit card, the car rental agency will place a hold on your deposit amount, and you will not have access to these funds until the car is returned.
Be aware that neither Hotwire nor car-rental agencies accept a prepaid or 'stored value' card, including those showing a MasterCard or Visa logo.
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A: You can pay for most discount-rate bookings with a debit card showing a Visa or MasterCard logo. However, regular-rate rentals may include agencies that accept only credit cards. Please contact the rental agency to determine its debit card policy, as rules and regulations vary by company and location.
For rental cars booked at a discount rate, your checking account will be charged for the full rental amount when you complete your booking. Your bank will immediately deduct the booking amount from your account balance. Note that there are some restrictions on the use of debit cards, such as daily withdrawal limits and limitations on the number of daily transactions.
Hotwire does not accept prepaid or 'stored value' cards for payment, including those showing a MasterCard or Visa logo.
When you reserve a car through Hotwire at a nondiscounted, regular rate, your account will not be charged. Actual rental charges will be billed by the agency when you return the car, and reservations may be canceled at any time without penalty.
However, regardless of the type of rate, the rental agency will require a credit card as a deposit when you pick up the car. (Some rental locations may accept debit/check cards for deposits but may have additional requirements such as requesting proof of a roundtrip transportation itinerary in order to rent the vehicle.) The card must be in the name of the primary driver, and must include sufficient available credit to secure your rental. The amount of available credit necessary varies depending on the car type and rental period. If you opt to purchase additional items (such as insurance) at the rental counter, additional available credit will be required.
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A: Yes. Please note that the card billing address must match the address on record with the credit card company.
On the Car Rental Preferences page, enter the driver's date of birth. Then, on the Billing page, enter the driver's name.
Even if you pay for the car-rental booking on Hotwire, the driver will need to present his or her own credit card at the rental counter. The rental agency will require a credit card as a deposit. (Some rental locations may accept debit/check cards for deposits but may have additional requirements such as requesting proof of a roundtrip transportation itinerary in order to rent the vehicle .) The card must be in the name of the primary driver, and must include sufficient available credit to secure your rental. The amount of available credit necessary varies depending on the car type and rental period. If you opt to purchase additional items (such as insurance) at the rental counter, additional available credit will be required.
Be aware that car-rental agencies will not accept a prepaid or 'stored value' card, including those showing a MasterCard or Visa logo.
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A: Some rental agencies allow you to use a debit card for deposit at the car rental counter although some vendors and/or locations may apply additional restrictions. Some of those additional restrictions include, but are not limited to the following:
- Minimum debit card hold requirements
- Local renter restrictions
- Residency restrictions
- Deplaning requirements
- Return ticket requirements
- Credit checks
- Car class restrictions
- Mileage restrictions
- Geography restrictions
- Identity verification (2 recent, original, not past due utility bills and most recent pay stub matching address on drivers license)
- Proof of insurance
- Additional driver restrictions
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A: To book a car at a Hotwire Limited Rate or to make a
nondiscounted, regular-rate reservation, drivers must be at least 25 years of age. The driver's
age will be verified at the rental counter. Any additional drivers added to the rental contract must be at least 25
years of age with a valid driver's license and a credit card in their name. Please see
important
information on credit card requirements.
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A: Hotwire supports Verified by Visa (VbV) and MasterCard® SecureCodeTM, which are security technologies that authenticate your Visa or MasterCard and ensure that only the authorized cardholder is placing the order. If you are signed up with VbV or MasterCard® SecureCodeTM , then your password is required by the bank that issued your card. Hotwire does not require you to sign up, but when we request authorization from your bank, they may require you to do so.
Hotwire Customer Care is unable to assist you with credit card verification questions. Please contact your card issuer if you are having trouble entering your password.
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A: Verified by Visa (VbV) and MasterCard® SecureCodeTM are security technologies that authenticate your Visa or MasterCard and ensure that only the authorized cardholder is placing the order. If the bank that issued your card supports VbV or MasterCard® SecureCodeTM, then you will be prompted to enter your password or sign up as you check out.
Hotwire Customer Care is unable to assist you with credit card verification questions. Please contact your card issuer if you are having trouble entering your password.
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A: If you select PayPal as your payment method, you can either create a new PayPal account or log into an existing account. Once Hotwire has received payment, PayPal will send you a receipt via email.
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A: You can choose to pay with your PayPal account balance, or you can select another payment method such as instant bank account transfer, eCheck or credit card. Once you select PayPal as your payment method, the PayPal system will walk you through the payment process.
If you do not have a PayPal Account, and do not wish to create one, you will need to enter another method of payment to complete your booking.
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A: Go to PayPal's Help Center for more information.
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