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Car rental companies, details, car types, no search results...
1. When will I see the name of the car-rental agency?
2. Which car-rental agencies work with Hotwire?
3. Why can't I see the car's exact make and model?
4. What types of vehicles can I rent through Hotwire?
5. How can I select the right size or type of car for my needs?
6. Why aren't there any cars available for my trip?
  More car questions



Q: When will I see the name of the car-rental agency?

A: For Hotwire Limited Rate rentals, you will see the name of the car-rental agency immediately after you complete your booking and your account has been charged. By providing quotes anonymously, top car-rental agencies can offer their lowest prices. Leading rental agencies offer deep discounts — including rates significantly lower than those you'll find on other travel sites — to find customers for cars that would otherwise sit on the lot.

Please note that Hotwire Limited Rate bookings are final and cannot be refunded, changed, exchanged, or transferred. These restrictions enable car-rental agencies to better manage their unsold rental cars, and they're a big reason why we can offer you great travel deals.

For Hotwire's nondiscounted, regular-rate rentals, you will see rental agency options on the reservation details page, prior to making your reservation.

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Q: Which car-rental agencies work with Hotwire?

A: Hotwire Limited Rate rentals offer specially negotiated Hotwire Limited Rates from the leading agencies in the car-rental business: Alamo, Avis, Budget, Enterprise, Europcar (International only), Hertz and National.

For nondiscounted regular-rate rentals, Hotwire offers cars from a broader range of car-rental agencies. You will see the agency name prior to completing your reservation.

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Q: Why can't I see the car's exact make and model?

A: As with most car-rental bookings, the exact make and model of car cannot be selected when you make your booking. Each car-rental agency carries different makes and models within each car type, and they are continually updating their fleets.

the Search Results page, you'll see the lowest available rates for the car types you select. To help you decide which car type best meets your needs, we provide car type descriptions and example vehicles for your review.

Please note that car photos and descriptions shown on Hotwire are only examples of car types offered; your actual rental car will be similar, but may not be identical to the one pictured.

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Q: What types of vehicles can I rent through Hotwire?

A: You can choose from 11 categories of rental cars available through Hotwire: economy, compact, midsize, standard, full-size, premium, luxury and convertible cars, as well as minivans, sport-utility vehicles (SUVs) and compact pickup trucks. Vehicle availability varies by agency and location; if the car type you book is not available, you'll receive an upgrade at no additional charge. For further details on each car type, please see our car type descriptions.

As with most car-rental bookings, the exact make and model of car cannot be selected when you make your booking on Hotwire. Each car-rental agency carries different makes and models within each car type, and they are continually updating their fleets.

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Q: How can I select the right size or type of car for my needs?

A: To help you decide which car type best meets your needs, we provide car type descriptions and example vehicles for you to review. The descriptions give a general idea of how many passengers and how much luggage will fit comfortably in each car type.

Please note that car photos and descriptions are shown on Hotwire are only examples of car types offered; your actual rental car will be similar, but may not be identical to the one pictured.

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Q: Why aren't there any cars available for my trip?

A: Rental-car availability can be limited for certain destinations during certain times of the year — especially for peak travel periods such as Thanksgiving and other major holidays.

To increase your chances of finding the car you need, be as flexible as you can with your search; Minor changes can sometimes make a big difference. Modifying your pick-up and drop-off times or selecting different car types may yield better results.

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