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A: You can book up to eight airline tickets at a time. Selecting the maximum will limit your search to flights that have at least eight seats available. Due to seating availability, the airlines cannot guarantee that all passengers will sit together. You need to enter the passenger name for each airline ticket you book. This information is asked on the Billing page. These names cannot be changed after you book, so please be sure to double-check the information on the Billing Review page.
If you need to make a reservation for more than eight people -- which requires that you complete more than one booking on Hotwire -- we cannot guarantee that your entire party will be on the same flight. For example, your first booking may have taken the last eight seats on Flight 123. Therefore, when you conduct your next search, you may end up with seats on Flight 456. But if the flight is still available, you may be able to book the same flight with a retail fare. (Since fares change all the time, there is also no guarantee that seats booked on the same flight through multiple bookings will be at the same price.)
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A: An electronic ticket — more commonly referred to as an e-ticket — is stored in the airline's reservation system and therefore eliminates the need for a printed airline ticket. Since all of the ticketing information is stored electronically, you will only receive an email confirmation. This confirmation, sent to the email address you provide during registration, will contain the round-trip details of your flights.
When traveling, remember to bring a printout of the confirmation page (from our site) or a copy of your confirmation email. At the airport, you'll need to check in with the airline with a government issued photo ID (e.g., driver's license, passport) to receive your boarding pass. Many airlines will also allow you to check in online 24 hours prior to your departure to obtain a boarding pass. See the individual airline's website for details.
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A: Hotwire generally issues electronic tickets, which are stored in the airline's reservation system and therefore eliminates the need for an airline ticket printed on paper. Since all of the electronic ticketing information is stored in the airline's system, you will only receive an email confirmation. International destinations may require travel documents such as a current passport, proof of citizenship, or an entry or transit visa.
For U.S. passport requirements, application forms, where to conveniently apply, and other passport and international travel information, visit the U.S. Department of State's Passport Services at http://www.travel.state.gov.
If our airline partner cannot issue an e-ticket, we'll send you a paper ticket via one-day delivery as long as you have provided a U.S. delivery address in the "Delivery Information" area. Hotwire currently cannot ship paper tickets to a non-U.S. address. If you cannot provide a U.S. delivery address, your booking will not be completed.
Hotwire typically sends paper airline tickets via Federal Express next-business day delivery. When necessary, some tickets may be sent via FedEx Priority or Saturday delivery. If you delivery address is a P.O. box, the tickets will be sent via the U.S. Postal Service via Express Mail. Next-day delivery is available to most destinations.
Note: One-day delivery is generally based on business days. For example, if you book a ticket on Saturday night (which is not considered a business day), you may not receive the ticket until Tuesday.
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A: Paper airline tickets will be sent to the delivery address you specify on the Billing page of the booking process. Since you won't know until after you book whether your ticket is paper or electronic, you may want to consider entering the delivery address for the passenger if it is someone other than yourself.
Hotwire typically sends paper airline tickets via Federal Express next-business day delivery. When necessary, some tickets may be sent via FedEx Priority or Saturday delivery. If your delivery address is a P.O. box, the tickets will be sent via the U.S. Postal Service via Express Mail. Next-day delivery is available to most destinations. Please note that deliveries are based on business days. For example, if you book a ticket on Saturday night (which is not considered a business day), you may not receive the ticket until Tuesday.
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A: You may specify any address you wish. Just enter your desired delivery address on the Billing page. You may enter a delivery address that is different from the billing address. (The billing address is the address where your credit card statement is sent.) If paper tickets are issued, they will be sent to the delivery address specified. Since you won't know until after you book whether your airline ticket is paper or electronic, you may want to consider entering the delivery address for the passenger if it is someone other than yourself.
Hotwire typically sends paper airline tickets via Federal Express next-business day delivery. When necessary, some tickets may be sent via FedEx Priority or Saturday delivery. If you delivery address is a P.O. box, the tickets will be sent via the U.S. Postal Service via Express Mail. Next-day delivery is available to most destinations. Please note that deliveries are based on business days. For example, if you book a flight on Saturday night (which is not considered a business day), you may not receive the ticket until Tuesday.
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