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We stayed here for the first time last weekend. We booked a deluxe room through Agoda earlier that morning but when we arrived, we found out that the room had already been sold. It was not a problem since the hotel offered a Pool Room on the 1st level for us instead. We weren't keen about the room being on the lowest level but having a small private plunge pool in our room was a nice touch. Overall, the service was great. Staff were friendly and helpful. They have a large swimming pool with the slider - kids heaven! We would highly recommend Springfield@Sea for families with kids but not so much for couples looking for a quiet and romantic getaway.

I were loyal customer to this hotel. I stayed with them 2-3 times a year. Most of the time, I will stay with room type Junior Suite. The last experience is very TERRIBLE. I made reservation for Pool Villa which I pay about 13,500 Baht (450USD) per night but The staff and management accused me on the broken mirror door and changed me at 15,000 Baht (500 USD). We arrived on Apr 6, 2013 for our stay. Our Pool Villa#511 has 2 floors. When we first arrived after noon time, we stayed on the second floor watching TV and out for dinner. The bellboy just sent us off at the door of the villa. When we go down to 2nd floor for having shower about 6:30pm, I found the mirror door has been broken. I then called front office to inform about the broken mirror door. They sent staff to check and took photos and told me that it was alright in the morning. The fracture is very seamless and the housekeeper can overlook and do not inform the management since beginning.I then replied that I have NO idea on the cause of the breaking. I already show my intention to let them know the door was fracture as I don¿¿¿t want them to misunderstand that it will be my and my family mistake. The day after-Apr 7, the management enforced me to charge the mirror door charge 15,000 Baht even I confirmed that we do NOT break it. IT IS NOT OUR FAULT. So we paid it and we WILL NOT go back to this hotel anymore. The management seems NOT CARE and not listen to our objection!!! So you be careful to stay on this hotel, check everything in good condition before you let the person who send you room out. They do NOT care customers at all even I were their good customer and stayed with them very often!!

I stayed for six days and enjoyed every moment. Very friendly, extremely helpful staff throughout the hotel. Large, well furnished room with balcony, overlooking two of the three pools and out to the beach and sea beyond. Large bathroom with large, walk-in multi-jet shower. The buffet breakfast was large in selection and well-presented, with three or four chefs or hand each morning. Both western and Asian foods were available, in copious amounts. It took just two hours to reach the Springfield Resort by car from central Bangkok, yet Bangkok felt light years away. It's the perfect place for some R&R. However, to make the most of your stay, ask for Buildings Three or Four, with a room on the fourth or third floor. This will give you the best views of pool, beach and sea. Avoid Building 1 -- the Springfield's 'Siberia' (on the 'wrong' side of reception and the restaurant and with blocked views of the sea).

We stayed here for our third time, This time it was early December so we expected more people but it turned out that there were not so many, comparing to our last visit. We loved this hotel because of the big swimming pool with the slider - my daughter would not stop until I told her for the 10th time. Great location not too far from Bangkok, and the tasty Thai seafood restaurant nearby is a bonus. My complaint for this time will be about the air-conditioning in the room - it was either too cold or too hot with no way for us to adjust it to the right level and it wasn't fixed even after the hotel people tried. I was looking forward for the band to play in the evening at the open-air restaurant but it seems there were too few customers the week before so they called it off. The hotel provides bicycles that we enjoyed very much because the whole family could ride on the same 3-seater bike!

The resort is quite far from the city center of Hua Hin (20 kms away) or the urban center of Cha-Am (about 7 kms away), so it feels quite removed from the hubbub of a resort town. If your vacation does not require you to go anywhere but just stay "somewhere really nice," this place is the right one for you. This is the reason why you won't see a lot of foreign tourists in this hotel, since most of them would want to stay in resorts that are easy to get to or out of. You will however see a lot of Thai tourists (mainly those who drive from Bangkok) who just want to get away from it all, and just stay "somewhere really nice."This resort is your modern spa/resort with really great amenities -- a spa (reasonably priced, since this is Thailand), a well equipped gym, conference rooms, some great eating venues. This hotel is compact, and has everything you'd want for a stay-in vacation, and all within reach. It's not a big place after all. The breakfast area had an impressive buffet spread the weekend we stayed, but was moved to the poolside restaurant (with a less extensive selection) on the next day, a Monday, when there were fewer guests. Service in all these food places was excellent. For me however, the best part of the resort is the pool. The pool has great add-on features (a slide, some fountains, bubbles) that is perfect for swimming with young kids. It also helps that the pool stays warm all day. Also, the resort is quite close to a great, excellent beach of Cha-Am. The rooms are nicely decorated, and have everything you need (a swing for outside/balcony reading) was a nice touch. Bathrooms were separated from the master bedroom via a glass, so yes, it also has that nice romantic touch. The rooms were also well maintained and were clean. They also made sure to have mosquito repellants around the room, so we didn't have that downside of mosquito bites that usually accompanies stays in these tropical resorts. Room downside: The bed was not perfect (not the Westin heavenly bed). It felt soft enough, but was not quite firm enough. Not that I am a master of beds, but I'd probably rate it 6 out of 10, while noting that I have had hotel beds that were much worse. Secondly, the airconditioning was also either too hot or too cold. We never figured out the best setting in the three days that we stayed. We went for the too cold option. Overall, I would probably check in at this hotel when we need some quiet time. It was a good enough weekend, and the place is really quite worth a second stay.