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Decided to travel to Warrnambool without plans and pick a motel when we got there.We booked an ocean view suite and it was a fantastic , clean , modern and everything you could want (with the great view). We had dinner in The facility restaurant "The Water Table" which served us a fantastic meal with great service. The next morning after a walk along the beach trails we headed back for round two in the restaurant (breakfast) which was just superb. Both the quality and presentation of both meals we had here and the quality of the service within the motel will have us returning

We booked a king studio with ocean views. We did not get a studio by any understanding I have. Studio implies a separate sitting area and some kitchen facilities in my experience. What we got was a modern, standard hotel room. It had a king bed, desk and chair and a sitting chair in a corner. To watch tv you needed to lie on the bed. The bathroom is separated from the bedroom by a bifold door which is quite strange. Why would you want to open the door? The soap and shampoo are in squeeze dispensers which my wife who has arthritis found difficult to use. The very small balcony without any furniture had a glimpse of ocean in the distance. The location is quite good near the waterfront if you like walking and parklands, however it is a few kilometres distance from the CBD. So this was a reasonable hotel room but certainly not a studio by Aussie standards.

Just arrived at the hotel yesterday after a road trip from melbourne. I had very high expectation of this place and it is so far very average. The room itself and minibar in room is fine, had a good night sleep, but our balcony is in need of a deep clean, with dust and all type of marks through out; not ideal. The hotel is only a 10 minutes walk to the beach and great place for fishing. No freindliness or welcoming from staff here at all when we checked in, had to wait for ages to get directions though. Perhaps some training on local knowledge? Looking forward to our spa appointment tomorrow to truly relax.

This is a great place at the end of the great ocean road. Ocean view rooms are great & the geothermal spa is worth a visit. The brekkie was continental which was well stocked with sufficient selection. Keep an eye on wotif for bargains, there are deals offered at at 40% discount to advertised prices including brekkie and geothermal pool entrance (brekkie $17 & pool entrance $9 each)

I booked a 3 night trip away via the Mystery Deal on Wotif and received this hotel for a 3 night King Sea View room.Upon arrival we were greeted warmly and given our rooms. We had to ask about breakfast and pool / facilities as none of this was explained at check in. Upon entering our room we were quite disappointed as our apparent ¿¿¿Ocean View¿¿¿ was only visible from the very corner of the outside balcony and not at all from the room. In fact it was facing the town side and overlooking a rear car park. When the ocean is the other side of the hotel. Previously having stayed at the hotel and booking sea view I received rooms on the other side facing the sea. We spoke with reception who quickly changed our rooms so we could see the sea from the room. This really frustrated us as these rooms were NOT ocean view and they tried to give us one of these as I believe we had a Wotif special. The room itself is not of a 4.5 star quality, I would say more 3.5, the rooms are out-dated, not clean and a King which is 2 single mattress¿¿¿s together (not comfortable at all) Our bathroom wasn¿¿¿t very clean with hairs up walls and on toilet seats. The balcony is nice, but no furniture outside for you to sit and enjoy. We were on the 3rd floor and had a lot of problems with the noise from upstairs. At 10pm each night sounded like furniture being moved around, we called reception but the noise didn¿¿¿t stop, so wasn¿¿¿t a restful night between that and the bins outside being continually emptied into skip bins.The pool was pleasant but you have to pay $15p/p for the thermal pool, which we did but was only for 1hour. The gym is more a storage box, no windows, and only a couple of pieces of equipment. The Austar consists of a couple of channels, so not worth the mention. We seen food left outside people¿¿¿s rooms for up to 24hrs before being cleaned and taken away, which was horrible, we seen 1 staff member move it from the floor to the end of the hall under the sink, which it stayed there for another day.We did enjoy pre dinner drinks which were reasonably priced at the bar, with a nice selection of drinks and wines.Overall I wouldn¿¿¿t stay here again, the location is the only thing going for it, the staff aren¿¿¿t over helpful, rooms dated and in need of refurb, the fact they try and put you in a room you didn¿¿¿t book in is sneaky and unprofessional and having stayed there twice now will never be back!