Hotels
Car Hire
Help centre
Give us site feedback
Call and Book: 1 800 306 217

no additional fee to book by phone

Find the best hotel discounts
(18+ yrs)
(2-17 yrs)
Grand Mercure Rockford
Cnr Vievers Rd Williams Esp, Palm Cove, 4879
Australia | Show map

Location.
Grand Mercure Rockford Esplanade Palm Cove is located on the beach in Palm Cove, close to Palm Cove Beach, Cairns Tropical Zoo, and Clifton Beach. Other points of interest are Kuranda Koala Gardens and Tjapukai Cultural Park.

Property Features.
Dining options at Grand Mercure Rockford Esplanade Palm Cove include 7 restaurants. A bar/lounge is open for drinks. Recreational amenities include an outdoor pool, a health club, a spa tub, and a sauna. This 4.5-star property has a business center. Wireless Internet access (surcharge) is available in public areas. Concierge services and tour assistance are available. Guest parking is complimentary. Additional property amenities include a rooftop terrace, a coffee shop/café, and barbecue grills.

Guestrooms.
129 air-conditioned guestrooms at Grand Mercure Rockford Esplanade Palm Cove feature minibars and coffee/tea makers. Accommodations offer ocean or pool views. Kitchens include microwaves. Bathrooms feature bathrobes and hair dryers. Wireless Internet access is available for a surcharge. In addition to desks and complimentary newspapers, guestrooms offer direct-dial phones with voice mail. Satellite television is provided. Also included are windows that open and blackout drapes/curtains. Guests may request in-room massages and wake-up calls.



Official Australia STAR Rating provided by AAA Tourism Pty Ltd
AAA Tourism Pty Ltd assigns an official STAR Rating for accommodations in Australia. This Self Catering property is rated 4.5 stars. This Self Catering property is rated 4.5 stars.

Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 20.00
  • Fee for wireless Internet in business center: AUD 30 (for 24 hours, rates may vary)
  • Rollaway bed fee: AUD 35 per night
  • Crib (infant bed) fee: AUD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

from AUD 334

To see the current rates
Check for available rooms

Photos | Show more photos Close
image
More photos
image image image image
image image image image image
Close
Reviews | Read reviews Close
Reviews
Close
4 out of 5.0
Score from 149 reviews
What is TripAdvisor?
Enjoyable Stay
We enjoyed our stay very much. The hotel was handy to the whole area. We simply parked the car and walked to dinner and walked the other way for break...
Read more
4 out of 5.0
Enjoyable Stay
We enjoyed our stay very much. The hotel was handy to the whole area. We simply parked the car and walked to dinner and walked the other way for breakfast the next day. The staff were friendly and the service was efficient. The room was very nice and clean.
4 out of 5.0
Great value rooms - everything you need
Great room, very handy to have washing machine and drier and a good kitchenette. Downside was the bathroom was dirty on the floor, shower could've used a better wipe and room was not cleaned once in 4 day stay. That being said it was still great value and the woman on the front desk was relaxed and friendly.
4 out of 5.0
walk in
After we checked in at the Silvester Palms up the road we felt that we needed a drink as the tripadvisor description was definitely more flattering than the reality. Walking down the Esplanade we saw a number of nice hotels and decided to simply walk in and see what was available as it is still low season. One look at the swimming pool of the Mercure and our kids (10 and 8) were sold. The receptionist was extremely friendly and gave us a good offer for a 3 days stay that was very similar to what we had to pay at the Silvester. We went for one of their apartments with 2 bedrooms and 2 bathrooms and a balcony overlooking the pool. Location is great, apartments are good quality and well equipped. All in all a very good experience with Mercure.
2 out of 5.0
Run down and rude
I had stayed here 3 years previously and had a lovely time. Both times I was staying as a private apartment guest. This time I was treated like an unwelcome visitor. The air con quality has gone downhill dramatically, there was one night I was so uncomfortable I couldn't sleep. You can only use appliances after 6pm at night. The pool is in disrepair, tiles missing, pavers around the side broken off and not fixed and leaves left for days. However this is nothing, compared to the uniformed and unhelpful staff and the pig manager. Twice I dealt with the manager who happened to be at the desk when I had a question and he was so rude and dismissive, however when a "paying" guest came up, he found the time to be a bit more helpful. He had suggested, aggressively, that in a power-out that I use the elevator to travel back to my room (I had already told him that the elevator didn't work and had I come down the emergency stairs, and the door had locked behind me), however when a male guest came up he then unlocked the emergency door for him.Extremely disappointed and wouldn't go back.
2 out of 5.0
Avoid this place
Overpriced, underserviced.The pool was almost unusable with so many leaves the bottom was invisible. At a tropical location, the pool should be star of the show !For almost $300 per night I expect a lot more than this place offered.
Read more reviews
Facilities | Show all facilities Close
Close
  • Accessible path of travel
  • Accessible bathroom
  • Parking (free)
  • Business center
  • In-room accessibility
  • Number of floors - 4
  • Shopping on site
  • Coffee shop or café
  • Conference room(s)
  • Medical assistance available
  • Express check-out
  • Number of restaurants - 7
  • Bar/lounge
  • Concierge services
  • Sauna
  • Number of rooms: 129
  • Restaurant(s) in hotel
  • Gift shops or newsstand
  • 24-hour front desk
  • Massage - treatment room(s)
  • Currency exchange
  • Safe-deposit box - front desk
  • Tour assistance
  • Airport transportation
  • Babysitting or child care
  • Rooftop terrace
  • Elevator/lift
  • Health club
  • Wireless (high-speed) Internet access - surcharge
  • Swimming pool - outdoor
  • Dry cleaning/laundry service
  • Luggage storage
  • Accessibility equipment for the deaf
  • Braille or raised signage
  • Laundry facilities
  • Barbecue grill(s)
  • Spa tub
  • Parking (secure)

Location.
Grand Mercure Rockford Esplanade Palm Cove is located on the beach in Palm Cove, close to Palm Cove Beach, Cairns Tropical Zoo, and Clifton Beach. Other points of interest are Kuranda Koala Gardens and Tjapukai Cultural Park.

Property Features.
Dining options at Grand Mercure Rockford Esplanade Palm Cove include 7 restaurants. A bar/lounge is open for drinks. Recreational amenities include an outdoor pool, a health club, a spa tub, and a sauna. This 4.5-star property has a business center. Wireless Internet access (surcharge) is available in public areas. Concierge services and tour assistance are available. Guest parking is complimentary. Additional property amenities include a rooftop terrace, a coffee shop/café, and barbecue grills.

Guestrooms.
129 air-conditioned guestrooms at Grand Mercure Rockford Esplanade Palm Cove feature minibars and coffee/tea makers. Accommodations offer ocean or pool views. Kitchens include microwaves. Bathrooms feature bathrobes and hair dryers. Wireless Internet access is available for a surcharge. In addition to desks and complimentary newspapers, guestrooms offer direct-dial phones with voice mail. Satellite television is provided. Also included are windows that open and blackout drapes/curtains. Guests may request in-room massages and wake-up calls.



Official Australia STAR Rating provided by AAA Tourism Pty Ltd
AAA Tourism Pty Ltd assigns an official STAR Rating for accommodations in Australia. This Self Catering property is rated 4.5 stars. This Self Catering property is rated 4.5 stars.

Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 20.00
  • Fee for wireless Internet in business center: AUD 30 (for 24 hours, rates may vary)
  • Rollaway bed fee: AUD 35 per night
  • Crib (infant bed) fee: AUD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Map | Expand map Close
Hotel area
Points of interest

Cnr Vievers Rd Williams Esp, PALM COVE, AU

Close
Reset
Pan North Pan East Pan South Pan West
{name}
{description}
 
{address}
{distance}
{number}
{thumbnail}
Address
{street}
{address}
{city}, {state} {postalCode}
Get directions {description}
Description
{description}
{distance} kilometers
Expand map Close map

Availability

Room Type

Cancellation Policy

Max

Book
Information available upon room search
To see the current rates
Check for available rooms
Book now
Information available upon room search
To see the current rates
Check for available rooms
Book now
Information available upon room search
To see the current rates
Check for available rooms
Book now
Information available upon room search
To see the current rates
Check for available rooms
Book now
Information available upon room search
To see the current rates
Check for available rooms
Book now

See more rooms

Hide rooms

Notification and Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 20.00
  • Fee for wireless Internet in business center: AUD 30 (for 24 hours, rates may vary)
  • Rollaway bed fee: AUD 35 per night
  • Crib (infant bed) fee: AUD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Grand Mercure Rockford
Cnr Vievers Rd Williams Esp, Palm Cove, 4879
Australia | Show map

Location.
Grand Mercure Rockford Esplanade Palm Cove is located on the beach in Palm Cove, close to Palm Cove Beach, Cairns Tropical Zoo, and Clifton Beach. Other points of interest are Kuranda Koala Gardens and Tjapukai Cultural Park.

Property Features.
Dining options at Grand Mercure Rockford Esplanade Palm Cove include 7 restaurants. A bar/lounge is open for drinks. Recreational amenities include an outdoor pool, a health club, a spa tub, and a sauna. This 4.5-star property has a business center. Wireless Internet access (surcharge) is available in public areas. Concierge services and tour assistance are available. Guest parking is complimentary. Additional property amenities include a rooftop terrace, a coffee shop/café, and barbecue grills.

Guestrooms.
129 air-conditioned guestrooms at Grand Mercure Rockford Esplanade Palm Cove feature minibars and coffee/tea makers. Accommodations offer ocean or pool views. Kitchens include microwaves. Bathrooms feature bathrobes and hair dryers. Wireless Internet access is available for a surcharge. In addition to desks and complimentary newspapers, guestrooms offer direct-dial phones with voice mail. Satellite television is provided. Also included are windows that open and blackout drapes/curtains. Guests may request in-room massages and wake-up calls.



Official Australia STAR Rating provided by AAA Tourism Pty Ltd
AAA Tourism Pty Ltd assigns an official STAR Rating for accommodations in Australia. This Self Catering property is rated 4.5 stars. This Self Catering property is rated 4.5 stars.

Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 20.00
  • Fee for wireless Internet in business center: AUD 30 (for 24 hours, rates may vary)
  • Rollaway bed fee: AUD 35 per night
  • Crib (infant bed) fee: AUD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

from AUD 334

To see the current rates
Check for available rooms

Know before you go
  • Primary guest must be 21 years of age.
  • Your account will be charged at the time of booking for the full hotel room amount, including all tax recovery charges and fees.
  • Cancellation policies vary by room type.
Backed by our Low Price Guarantee.
Back to search results
Back to top
1. ’Rates From’ Prices represent Hotwire Hot Rate deals found in the last 24 hours for a specific date range. Prices may no longer be available and will vary based on your desired travel dates. Prices are dynamic and there is no guarantee that prices displayed will be available until they are booked. 2. Savings based on lowest published rate we've found on leading retail travel sites in the last 24-48 hours for the same neighborhood, star rating, and stay dates. Availability is limited and rates are subject to change. Prices are dynamic and vary based on date of booking, length of stay and hotel class. There is no guarantee that these prices will be in effect at the time of your search. Prices do not include taxes and fees. Hotwire is different from retail travel sites. With Hotwire you enter the date and location. Hotel revealed only after booking.
Give us site feedback
Privacy Policy | Cookie Policy | Terms of Use | About Hotwire | Press Room | Affiliates | Advertisers | Suppliers | Careers | Help Centre | Site Map | Developers | Destinations | Top 50 Cities
Global sites:   US/Canada   United Kingdom   Ireland   Sverige   Norge   Danmark   Australia   New Zealand   Deutschland   Hong Kong   Singapore   México

The Hotwire Group: Hotwire.com - CarRentals.com

Expedia Inc. Partners: Expedia - Hotels.com - ClassicVacations.com - Smarter Travel - Egencia

IAC/InterActiveCorp Partners: Bloglines - Citysearch - LendingTree - Online Shopping - Pronto - ServiceMagic - Shoebuy - The Daily Beast

© 2000-2013 Hotwire, Inc. All rights reserved. Hotwire, Inc. is not responsible for content on external sites. Hotwire, the Hotwire logo, Hot Fare, Hot Rate, "4-star hotels. 2-star prices." and TripStarter are either registered trademarks or trademarks of Hotwire, Inc. in the US and/or other countries. Other logos or product and company names mentioned herein may be the property of their respective owners. CST 2053390-40; NST 20003-0209.