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Quality Maitrise Hotel
53 - 59 Kilburn High Road, London, NW23HY
United Kingdom | Show map

Property Location
With a stay at Quality Maitrise Hotel in London (Maida Vale-St. John's Wood), you'll be close to The Tricycle Theatre and Royal Albert Hall.
This 4-star hotel is within close proximity of Swiss Cottage Farmers' Market and Freud Museum.

Rooms
Make yourself at home in one of the 58 individually decorated guestrooms, featuring refrigerators and LCD televisions. Relax and take in city views from the privacy of your room. Wired and wireless Internet access is complimentary, while 22-inch high-definition televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and slippers.

Rec, Spa, Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in the lobby. Additional amenities at this Art Deco hotel include tour/ticket assistance and discounted use of a nearby fitness facility.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. At the end of the day, relax with your favorite drink at a bar/lounge. A complimentary continental breakfast is included.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and banquet facilities.

from AUD 270

To see the current rates
Check for available rooms

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Reviews
3 out of 5.0
Score from 304 reviews
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Perfect location
How many times have you gone to London and wished your hotel was more central? Or were happy that it was 'clean' as you weren't going to spend much ti...
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3 out of 5.0
Ok, but dissappointing.
This hotel looks hip, chic, boutique, french, modern and retro - and it is. There are a few thing you should bear in mind before deciding to book.....The rooms are tiny (about 9ft x 10ft).The wifi is so slow as to be unusable for anything other than emailing and static page browsing - even this will require the patience of a saint. Forget any video content.Tv reception was also not working during my stay.The beds are standard doubles, no room for a king size. They are also, lets be kind now, on the firm side.There isn't much in the immediate area except a mini tesco opposite.Good points include the following - clean and tidy, EXCELLENT shower, two stations very close, and a reasonable decent breakfast includedHope that helps
4 out of 5.0
Perfect location
How many times have you gone to London and wished your hotel was more central? Or were happy that it was 'clean' as you weren't going to spend much time in it? The Maitrise is two minutes walk from Kilburn tube station and just 10 minutes from Paddington station on the tube. You can be in the centre of London within 15 minutes door to door. The hotel was very well priced and with a continental breakfast included we felt that we had real value for money. The hotel is spotless, well appointed with very efficient staff. Our only issue is with the room itself - it had no window. The May bank holiday weekend was very warm which made the room very stuffy without the air con on all night. This is our only negative comment and it will not prevent us from booking with the Maitrise again, although we will insist on a 'room with a view' the next time.
5 out of 5.0
Excellent value for money!
First thing's first, I honestly don't understand some of the negative comments on here! (especially the comments about the staff) I found this to be, by far, the best hotel I've ever stayed in while in London!I found all the staff to be incredibly competent at their job, and everyone from the bar staff to the receptionist were approachable, eager to help and we were always welcomed with a smile!The facilities in the room were much better than we expected, we felt like we got so much more than what we paid for! (The shower was particularly good!). The only criticism I would make about the room is that (as quite a few people have already pointed out) the air-con wasn't particularly good, and the rooms did get very hot.The breakfast offered was very good, the restaurant offered nice, simple food (although we ate out, so didn't try it ourselves), and the bar was brilliant. We found that the 2 members of staff who worked their were very friendly and couldn't do enough for us!The only criticism I have after leaving is that it wasn't really made clear when the ¿¿50 deposit would be payed back into my account, and i haven't received it back yet (although we did only leave yesterday!).I will definitely stay here again the next time i'm in London!
3 out of 5.0
Underwhelming
We stayed here for 3 nights.Positives1) Decor2) Price cheaper than other similar (based upon photos online, not necessarily actual) hotels in London3) Clean4) Room adequate- bed, bathroom, blackout curtains, tvNegatives1) Staff unaware of services listed in Welcome booklet (eg. Laundry service, complimentary tea/coffee). ? Poor training of reception & wait staff2) ? No longer providing services listed (ie. laundry service)3) Temperature of room- woke in sweats first 2 nights & unable to be in room without Minimal clothing; required aircon to bring down temperature to a bearable level.4) Wifi Internet not useable (unable to open even 1 website during time of stay)5) small roomWill find somewhere else to stay next time.
2 out of 5.0
Very disappointing
I booked this hotel as from the website it looked quite nice - however I was very disappointed. I was allocated a tiny room (which is fine) but it had no window. There was a window but this looked into some kind of store room. The room had an adapted bathroom so it was quite large, however there is no way you would get a wheelchair around in the room so completely pointless.The toilet made a huge noise every time it was flushed... and the shower, although having a huge shower head only sprayed through a few of the holes (the others were blocked - a serious case for Legionella here...)My TV didn't work - I asked reception to check it when I went for dinner and it still wasn't working when I got back. When I called reception again they said that they would get someone to come and look at it. 1/2 hour later - still nobody and I called again. They informed me it couldn't be fixed that night. I then asked about the ipod dock (that are in all rooms according to the website) and I was told not all the rooms have them.The minibar advertised on the website is actually just a fridge - perhaps it should be advertised like this.There is no mirror near a plug socket to dry your hair.The restaurant was very poor - I wouldn't really call it a restaurant, I would liken it more to a builders caf¿¿.. Hardly any choice on the menu and certainly not Sumptuous as advertised. On check out nobody asked if I had enjoyed my stay or offered any apologies for the lack of TV. Not sure I will stay again.
Facilities | Show all facilities Close
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  • Tours/ticket assistance
  • Accessible bathroom
  • Translation services
  • Year Built 2008
  • Business center
  • In-room accessibility
  • Roll-in shower
  • Audio-visual equipment
  • Express check- in
  • Number of meeting and conference rooms 4
  • Conference room(s)
  • Express check-out
  • Air-conditioned public areas
  • Number of rooms: 50
  • Bar/lounge
  • Number of floors: 4
  • Concierge services
  • Wired (high-speed) Internet access - complimentary
  • Breakfast available (surcharge)
  • Dial-up Internet access - surcharge
  • Technology support staff
  • Restaurant(s) in hotel
  • 24-hour front desk
  • Smoke-free property
  • Currency exchange
  • Room service (24 hours)
  • Multilingual staff
  • Banquet facilities
  • Elevator/lift
  • Wireless (high-speed) Internet access - complimentary
  • Use of nearby fitness center (discount)
  • Coffee in lobby
  • Television in lobby
  • Business services
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Accessibility equipment for the deaf
  • Complimentary breakfast
  • Laundry facilities
  • Meeting rooms (small groups)

Property Location
With a stay at Quality Maitrise Hotel in London (Maida Vale-St. John's Wood), you'll be close to The Tricycle Theatre and Royal Albert Hall.
This 4-star hotel is within close proximity of Swiss Cottage Farmers' Market and Freud Museum.

Rooms
Make yourself at home in one of the 58 individually decorated guestrooms, featuring refrigerators and LCD televisions. Relax and take in city views from the privacy of your room. Wired and wireless Internet access is complimentary, while 22-inch high-definition televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and slippers.

Rec, Spa, Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in the lobby. Additional amenities at this Art Deco hotel include tour/ticket assistance and discounted use of a nearby fitness facility.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. At the end of the day, relax with your favorite drink at a bar/lounge. A complimentary continental breakfast is included.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and banquet facilities.

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53 - 59 Kilburn High Road, LONDON, GB

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Quality Maitrise Hotel
53 - 59 Kilburn High Road, London, NW23HY
United Kingdom | Show map

Property Location
With a stay at Quality Maitrise Hotel in London (Maida Vale-St. John's Wood), you'll be close to The Tricycle Theatre and Royal Albert Hall.
This 4-star hotel is within close proximity of Swiss Cottage Farmers' Market and Freud Museum.

Rooms
Make yourself at home in one of the 58 individually decorated guestrooms, featuring refrigerators and LCD televisions. Relax and take in city views from the privacy of your room. Wired and wireless Internet access is complimentary, while 22-inch high-definition televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and slippers.

Rec, Spa, Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in the lobby. Additional amenities at this Art Deco hotel include tour/ticket assistance and discounted use of a nearby fitness facility.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. At the end of the day, relax with your favorite drink at a bar/lounge. A complimentary continental breakfast is included.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and banquet facilities.

from AUD 270

To see the current rates
Check for available rooms

Know before you go
  • Primary guest must be 21 years of age.
  • Your account will be charged at the time of booking for the full hotel room amount, including all tax recovery charges and fees.
  • Cancellation policies vary by room type.
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