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Carlton Motel Long Beach
4034 Long Beach Blvd, Long Beach, California, 90807
United States |
Show map
Property Location
With a stay at Carlton Motel Long Beach in Long Beach, you'll be near the airport and minutes from Rancho Los Cerritos.
This motel is within the vicinity of City Place Shopping Center and One World Trade Center.
Rooms
Make yourself at home in one of the 35 individually decorated guestrooms, featuring DVD players and plasma televisions. Your pillowtop bed comes with cotton sheets, down comforters, and down blankets. Wired and wireless Internet access is complimentary, while 32-inch high-definition televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.
Dining
A complimentary continental breakfast is included.
Business, Other Amenities
The front desk is staffed during limited hours. Free parking is available onsite.
To see the current rates
Check for available rooms
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Reviews
1 out of 5.0
Stay away from this place
Manager is very rude. Rooms are smaller then I thought. Nothing was what they said. No microwave and mini fridge didn't work. Towels are dirty like they wasn't washed. Nothing like the pictures we saw on internet. Is not worth the stay. Will not recommend this place to no one at all. It is a terrible place to stay.
1 out of 5.0
Management was terrible! So was the room!!
If there was a way to give a negative star, I would. This place was terrible! It had exposed wiring on the lights when we went in. We showed up early and we were told we couldn't check in until 3. Fine. We asked if there was somewhere we could put our luggage and he said right in front of the supply closet outside. Okay fine. Inside would have been nice but whatever. We go eat and come back and we're still early. We sit down to wait and 30 minutes later at noon, he gives us our room key and yells at us that check in time is 11. Yeah, I can see that. Nobody asked to come in early. Then he tells us if we had paid ten dollars extra, we could have checked in early. What?!? I don't know why he was complaining then. He was very rude and disrespectful towards me and my wife. The toilet clogged and we told him and he said "That's not my job!" Aren't you the manager? Whose job is it then? It sure isn't mine! Staff sucked, room sucked, matress was a rock and pillows were grossly oversized and hard like a rock also. Basically, everything sucked. We left the next morning at 8 am to find him outside smoking, staring at us as we left. No goodbye, no wave, nothing. I would rather cut my own arm off than stay here again. Worst place I have ever been to. Don't let the pictures fool you. It's not quaint or cute. It's cramped and Norman Bates 1950s hotel style. One story, dismal location. One word to sum up this hotel? Yuck.
1 out of 5.0
Up SELL !!! Photos look better than it really is!!!!
I didnt even check in. I got here early, NO one was here. Compleatly empty on a weekend! Before I could even say a word the owner cut me off and rudely told me that check in was not until 3 pm. He told me that if I would have read all the paperwork that i would know that and would not be here right now. I cant believe how he spoke to me. I pre-booked with orbitz so the room was set in stone. So i checked in, booked a non smoking room, and got a room that smelled like an ashtray. The room was so tiny, the photos online are really enhanced. My room didn't have a microwave like the website had said. I asked the owner if he ever heard of "Up Selling" and he smiles and tells me he never heard of that and doesn't know what t is. Only the deluxe rooms have microwaves. I asked f I could pay more for a "Deluxe" room and he told me that I couldn't have one. Do not go here and do not book though ORBITZ. I spent 3 hours on the phone with there customer service only to be hung up on time after time.
1 out of 5.0
The Worst Hotel I have ever stayed in
I booked this motel through booking.com for one night in November of 2012. I booked it 4 days in advance and received my confirmation in email. I repeatedly called this motel for 2 days to confirm my stay as I always do with all my hotel bookings. The phone calls never went through. I figured since I booked it through booking.com its probably okay. WRONG! I drove to the motel at around 4pm that day and I approached the window/lobby and was greeted by a horrible horrible and very rude manager. He first took my credit card and charged it. After he returned my card back to me he told me that they don't have a room there anymore but he pointed out his sister hotel and asked me to book a room there. I got angry so I asked him to give me a refund and that I only booked this hotel not some of his sister hotel. The manager got hostile and started yelling at me in what I guess was English with super heavy accent. I got super mad and again asked for refund since he took my card first then told me they don't have rooms there anymore. He yelled at me again and refused to do so. I called booking.com and thankfully booking.com got me a room in Holiday Inn and covered the difference for me.
1 out of 5.0
Very Shady Management!!!!!
I booked this hotel through Priceline and received confirmation via email. Priceline confirmed they had faxed management 8 hours before my arrival to confirm my reservation. Once I arrived, I am first taken back by the appearance of the motel, nothing like what is described in their own description. I go to the "window" (no lobby, just a window) to buzz for assistance and this non-english speaking, very rude man reaches me a cell phone through the gap in the window and I speak with "AJ" the manager who tells me, "Priceline has been trying to call you, they said they could not process your card so we could not hold your room". I say, "I will call Priceline and see what happened". AJ says, "Don't do that, they will just keep you on hold forever and tell you just what I told you." I was told there was no availability otherwise even though all the rooms were dark and only 3 cars in the parking lot around 6:00 pm.I call Priceline and am told none of what AJ has told me is true and they will call him to see what the deal is. AJ proceeds to tell Priceline that they had just run my credit card and it was declined so they were not able to rent me a room. UNTRUE!!!! I NEVER GAVE THEM MY CARD!!!!!! I go back to the "window" and argue with the very rude Indian man asking him to call "AJ again" so I can straighten this out. He FINALLY agrees to do so after yelling at me in his own language. AJ tells me, "I haven't spoken to Priceline or anyone, I have no idea what you are talking about"...even though I am on my own cell phone with Priceline and they are telling me everything AJ had just told them. And...how else would Priceline know his name? I never gave it to them!!! AJ repeatedly denied talking to them, even though they had just phoned him 5 minutes prior and the rude man behind the window muttered out, "manager just talk to priceline, no deal made!"The gentleman at Priceline was so very helpful and got all my room charges dropped, confirmed through the hotel. But he also told me that he will launch a formal complaint against this hotel, through Priceline, and make it aware on the company website.AJ FLAT OUT LIED TO ME AND TO PRICELINE!!! That was confirmed!!!! The man behind the window was so rude and disrespectful!!!!DO NOT TRUST THIS MOTEL!!!! I wasn't expecting a lot considering the price I was paying, but I sure expected to get a half way descent room, a cordial management, and an honest exchange of dialogue between myself and whomever was in charge when I tried to check in.BEWARE!!!!!! THIS EXPERIENCE WAS A NIGHTMARE!!!!
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Facilities | Show all facilities Close
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Complimentary breakfast
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Front desk (limited hours)
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Parking (free)
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Wired (high-speed) Internet access - complimentary
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Number of rooms: 35
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Number of floors: 1
Property Location
With a stay at Carlton Motel Long Beach in Long Beach, you'll be near the airport and minutes from Rancho Los Cerritos.
This motel is within the vicinity of City Place Shopping Center and One World Trade Center.
Rooms
Make yourself at home in one of the 35 individually decorated guestrooms, featuring DVD players and plasma televisions. Your pillowtop bed comes with cotton sheets, down comforters, and down blankets. Wired and wireless Internet access is complimentary, while 32-inch high-definition televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.
Dining
A complimentary continental breakfast is included.
Business, Other Amenities
The front desk is staffed during limited hours. Free parking is available onsite.
Expand map Room Type |
Cancellation Policy |
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Standard Queen - Non Smoking
Air conditioning Blackout drapes/curtains Cable TV service Clock radio Coffee/tea maker Complimentary newspaper Complimentary toiletries DVD player Daily housekeeping Deep soaking bathtub Designer toiletries Desk Down blanket Down comforter ESPN Electronic/magnetic keys Free Wi-Fi Free movie channels Free wired high-speed Internet HBO HDTV Hair dryer Individually decorated Individually furnished Iron/ironing board Pillowtop mattress Plasma TV Premium TV channels Premium bedding Private bathroom Shower/tub combination VCR Wake-up calls Welcome amenities Window opens Hide description |
Information available upon room search | Information available upon room search |
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Pet Friendly Queen Room
Air conditioning Blackout drapes/curtains Cable TV service Clock radio Coffee/tea maker Complimentary newspaper Complimentary toiletries DVD player Daily housekeeping Deep soaking bathtub Designer toiletries Desk Down blanket Down comforter ESPN Electronic/magnetic keys Free Wi-Fi Free movie channels Free wired high-speed Internet HBO HDTV Hair dryer Individually decorated Individually furnished Iron/ironing board Pillowtop mattress Plasma TV Premium TV channels Premium bedding Private bathroom Shower/tub combination VCR Wake-up calls Welcome amenities Window opens Hide description |
Information available upon room search | Information available upon room search |
To see the current rates
Book now
Check for available rooms |
DELUXE QUEEN- NON SMOKING
Air conditioning Blackout drapes/curtains Cable TV service Clock radio Coffee/tea maker Complimentary newspaper Complimentary toiletries DVD player Daily housekeeping Deep soaking bathtub Designer toiletries Desk Down blanket Down comforter ESPN Electronic/magnetic keys Free Wi-Fi Free movie channels Free wired high-speed Internet HBO HDTV Hair dryer Individually decorated Individually furnished Iron/ironing board Pillowtop mattress Plasma TV Premium TV channels Premium bedding Private bathroom Shower/tub combination VCR Wake-up calls Welcome amenities Window opens Hide description |
Information available upon room search | Information available upon room search |
To see the current rates
Book now
Check for available rooms |
Carlton Motel Long Beach
4034 Long Beach Blvd, Long Beach, California, 90807
United States |
Show map
Property Location
With a stay at Carlton Motel Long Beach in Long Beach, you'll be near the airport and minutes from Rancho Los Cerritos.
This motel is within the vicinity of City Place Shopping Center and One World Trade Center.
Rooms
Make yourself at home in one of the 35 individually decorated guestrooms, featuring DVD players and plasma televisions. Your pillowtop bed comes with cotton sheets, down comforters, and down blankets. Wired and wireless Internet access is complimentary, while 32-inch high-definition televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.
Dining
A complimentary continental breakfast is included.
Business, Other Amenities
The front desk is staffed during limited hours. Free parking is available onsite.
To see the current rates
Check for available rooms
Know before you go
- Primary guest must be 21 years of age.
- Your account will be charged at the time of booking for the full hotel room amount, including all tax recovery charges and fees.
- Cancellation policies vary by room type.
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