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Renaissance Westchester Hotel
80 W Red Oak Ln, Elmsford, New York, 10523
United States | Show map

Property Location
When you stay at Renaissance Westchester Hotel in White Plains, you'll be in the business district and convenient to Manhattanville College and Neuberger Museum of Art.
This hotel is within close proximity of Donald M Kendall Sculpture Gardens and Blum Center for Health.

Rooms
Make yourself at home in one of the 347 air-conditioned rooms featuring minibars and flat-screen televisions. Premium TV channels and video-game consoles are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature makeup/shaving mirrors and hair dryers. Conveniences include safes and desks, as well as multi-line phones with voice mail.

Rec, Spa, Premium Amenities
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a sauna. This hotel also features wireless Internet access (surcharge), concierge services, and an arcade/game room.

Dining
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). At the end of the day, relax with your favorite drink at a bar/lounge. Buffet breakfasts are available for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and audiovisual equipment. Event facilities at this hotel consist of a ballroom, banquet facilities, and a meeting/conference room. Free parking is available onsite.

from AUD 221

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3.5 out of 5.0
Score from 213 reviews
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2 out of 5.0
Horrible Experience
My wife and I recently stayed at this hotel for our 5th year Wedding Anniversary. In a nutshell, it had to be one of the worse experiences we have had at a hotel. Here is a breakdown of what went wrong.1. We arrived at 2:30pm (Check-In was at 3pm) and was looking forward to swimming in their indoor pool. Apparently there was a pool party for about 30 adolescent girls which prevented us from having a relaxing swim and even use the hot tub (I thought children were not allowed in hot tubs). The pool was only open until 9pm and the party ended at 8:45. We did not swim.2. The hotel was very hot. We wanted to sit in the open spaced bar inside but could not because we were so warm. When we asked about the temp they were just as confused as we were and we decided to take our drinks to our air conditioned room instead. When came back to our room, we were hoping to watch a Pay-Per-View movie and found out that they do not have any movies whatsoever.3. All but one elevator was inoperable which made our trek from our room to the lobby take about 15 minutes. This became very annoying after awhile because since the hotel's AC was not working you would have to take another shower just waiting to go downstairs.4. After dinner out, we decided to come back and sit around the fire pits on the hotels patio. None of the chairs had cushions and we were forced to pull over chairs from inside the hotel. Even after we complained about the cushions, they told us that they would put them out but never did. Even when awaking the following morning, the cushions STILL were not put out.5. There was a huge wedding that took place around the area and most of the guests were staying at the hotel. When they arrived back around midnight, various drunken individuals were loud and smashed some of the lamps on our floor. Security was even called which did not seem to do much.6. After the second time we complained, the manager on duty tried to make it up to us (which was a nice gesture but did not make up for all of the issues) by giving us two coupons for the breakfast buffet in the morning. The buffet was one of the worst I have ever experienced. There were only three hot items (eggs, bacon and sausage) and were not refilled by the time we got there so we had none. Fruit was also available but they did not replenish that either. When we received the bill, the cost was $45 for the two of us!!!! We couldn't believe that it costs that much for nothing. If we did not have free coupons we would have flipped out!My wife was so upset and actually shed some tears because this was not a way to celebrate a wedding anniversary. The hotel took $50 off our bill which is why I made this review "Poor" and not "Terrible."Do not go to this hotel unless you want to pay a lot for a little.
2 out of 5.0
So much for a good night's sleep.
While traveling for business this week, I booked a room at the Renaissance. While it was a bit far from my meeting the next day, I booked this hotel because of its rating and amenities. I was extremely disappointed with my stay. Checked in at 8pm after a long day of meetings. Called room service to order dinner, to find out that the menu in my room was "old" and I couldn't order what I wanted. 20 minutes later, they sent me up a new menu to order from, but at this point it was too late to eat. Since I checked in late, and I knew check out was not until noon the next day, I planned to sleep in and check out at noon. So much for this plan. At 9:30 am, I had housekeeping knocking on my door to clean my room. Then again around 10:00 housekeeping knocked on my door, and even proceeded to enter my room while I was not dressed. Then again at 10:30 am, housekeeping knocked on my door, and not minutes later, a gentleman with a clipboard knocked on my door and asked me when I would be checking out. Why was I being rushed to check out, if check-out wasn't until noon. And between all the unwelcome knocks at my door, I had the lovely sounds of room construction below me. Needless to say, a very disappointing nights sleep and a rushed morning. I have never felt so unwelcome in a hotel, and felt so rushed to check out.
2 out of 5.0
Very disappointed
This was our third stay here and by far, the worst. Renovations are ongoing gut it appears that most of the work in public areas has been completed. New lobby and bar area is open, spacious and a nice improvement. The guest room renovation isn't the best. Furnishings have a 70's look and feel - fake dark wood laminate, and the bathroom now seems cramped with minimal counter space. A/C in our room worked very minimally, bathroom toilet area (particularly base and side by tub) was disgusting and shower curtain (an odd white eyelet fabric) was stained with what looked like makeup. Additionally, the bedding (bottom sheet) didn't fit the bed the bed and popped off throughout the night. We had asked in advance for extra pillows and towels (each of the two beds had only three very tiny lumpy pillows and we had only three towels for four people.) We never got them. Walls are paper thin and we could easily hear the goings on of a very rowdy family and their friends in the room next door who were up until the early morning hours. That same family had spent their entire Saturday afternoon and evening (until pool closing time) monopolizing the pool area, flinging balls over and around the heads of other pool guests, drinking and socializing with their friends. Pool attendant was worthless - never replenished towels or checked to make sure only guests were using the pool as had always been done on previous visits. Worse, he sat and played with his phone and ignored the poor behavior and complaints of other guests. This hotel had been our #1 choice in the White Plains/West Harrison area. Not so much anymore. Since our first visit, it seems to be on the decline with regard to room cleanliness and overall guest service. Of note: the pool is currently open weekends only according to a sign in the pool area. Not sure if this is a permanent change or due to renovation.
3 out of 5.0
Disappointing
I agree with most of the comments of the previous reviewer Ron A.I arrived to enter a construction site in the parking lot/entrance/corridor I am staying in.This was NOT mentioned on their web site where they just say the lobby is being worked on. This is very poor. Awful first impressions. Room was bare -- even lacked a garbage bin, clock radio etcRenovated room is not very impressive -- large empty space in one corner which makes you think they are expecting more furniture. Carpet felt cheap.Sprawling hotel with accommodation along two long corridors. Do not stay here if you do not like walking/cannot.My room did look out upon a lovely forest which was about the only thing that made me stay otherwise, I would have left.Front desk staff were not very impressive/well informed.They did say they would credit my Marriott point account with some points to compensate for the inconvenience but I would much rather have stayed in a nice hotel than this place. Really very sad that they are so desperate for revenue that that let rooms in this state with construction debris laying in the corridor. WORST Renaissance I have ever stayed in as they are usually lovely.
3 out of 5.0
Modernization with some caveats
I've been here a couple of times. This one is first I'm reviewing and is while this place is going through renovation. The renovation is not complete. Definitely a lot has improved. The corridors, the rooms are all looking refreshed, nice and modern. The things I likes less1. There is less room to put your stuff in the bathroom. Also the tub and the curtain attached to it are a bit outdated. 2. The old dining room and restaurant have been transformed into a conference center. The restaurant and bar are joined together into a modern stylistic space. It is nice, but is less inviting and cozy. The former space was more inviting overlooking the nice outlook from the windows, which had been kind of unique for this hotel.Sleep quality is good although noise isolation is average. My neighbor was noisy and I could tell everything he/she did since waking up at 5:00am. The service is attentive and polite both in reception and the restaurant/bar. Breakfast is good, but I think overpriced as this is a fairly ordinary buffet.The pool and Jacuzzi are closed during the weekdays. Why? The location is tricky. I would not find it without GPS although I stayed there a couple of times. That said, there aren't many better choices in the area.
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Facilities | Show all facilities Close
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  • Laundry Facilities
  • Number of rooms: 350
  • Parking (free)
  • Wedding services
  • ATM/banking
  • Audio-visual equipment
  • Parking (valet) $8.00
  • Express check-in
  • Event catering
  • Express check-out
  • Secretarial services
  • Air-conditioned public areas
  • Bar/lounge
  • Concierge services
  • Breakfast available (surcharge)
  • Sauna
  • Number of floors: 6
  • Gift shops or newsstand
  • 24-hour front desk
  • One meeting/conference room
  • Valet parking (surcharge)
  • Business Center
  • Smoke-free property
  • Shoe shine
  • Safe-deposit box - front desk
  • Number of restaurants - 2
  • Ballroom(s)
  • Banquet facilities
  • Elevator/lift
  • Wireless (high-speed) Internet access - surcharge
  • Dry cleaning/laundry service
  • Swimming pool - indoor
  • Limo or Town Car service available
  • Room service (limited hours)
  • Arcade/game room
  • Fitness facilities
  • Year Built 1905
  • Tennis on site
  • Spa tub

Property Location
When you stay at Renaissance Westchester Hotel in White Plains, you'll be in the business district and convenient to Manhattanville College and Neuberger Museum of Art.
This hotel is within close proximity of Donald M Kendall Sculpture Gardens and Blum Center for Health.

Rooms
Make yourself at home in one of the 347 air-conditioned rooms featuring minibars and flat-screen televisions. Premium TV channels and video-game consoles are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature makeup/shaving mirrors and hair dryers. Conveniences include safes and desks, as well as multi-line phones with voice mail.

Rec, Spa, Premium Amenities
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a sauna. This hotel also features wireless Internet access (surcharge), concierge services, and an arcade/game room.

Dining
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). At the end of the day, relax with your favorite drink at a bar/lounge. Buffet breakfasts are available for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and audiovisual equipment. Event facilities at this hotel consist of a ballroom, banquet facilities, and a meeting/conference room. Free parking is available onsite.

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Hotel area
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80 W Red Oak Ln, ELMSFORD, NY

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Information available upon room search
To see the current rates
Check for available rooms
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Renaissance Westchester Hotel
80 W Red Oak Ln, Elmsford, New York, 10523
United States | Show map

Property Location
When you stay at Renaissance Westchester Hotel in White Plains, you'll be in the business district and convenient to Manhattanville College and Neuberger Museum of Art.
This hotel is within close proximity of Donald M Kendall Sculpture Gardens and Blum Center for Health.

Rooms
Make yourself at home in one of the 347 air-conditioned rooms featuring minibars and flat-screen televisions. Premium TV channels and video-game consoles are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature makeup/shaving mirrors and hair dryers. Conveniences include safes and desks, as well as multi-line phones with voice mail.

Rec, Spa, Premium Amenities
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a sauna. This hotel also features wireless Internet access (surcharge), concierge services, and an arcade/game room.

Dining
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). At the end of the day, relax with your favorite drink at a bar/lounge. Buffet breakfasts are available for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and audiovisual equipment. Event facilities at this hotel consist of a ballroom, banquet facilities, and a meeting/conference room. Free parking is available onsite.

from AUD 221

To see the current rates
Check for available rooms

Know before you go
  • Primary guest must be 21 years of age.
  • Your account will be charged at the time of booking for the full hotel room amount, including all tax recovery charges and fees.
  • Cancellation policies vary by room type.
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