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Best Western Inn Santa Cruz
126 Plymouth Street, Santa Cruz, California, 95060
United States | Show map

Property Location
With a stay at Best Western Inn in Santa Cruz, you'll be convenient to Town Clock and Santa Cruz Beach Boardwalk.
This hotel is close to University of California Santa Cruz and Mystery Spot.

Rooms
Make yourself at home in one of the 28 air-conditioned rooms featuring refrigerators and microwaves. Satellite television is provided for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as direct-dial phones with free local calls.

Rec, Spa, Premium Amenities
Take advantage of recreation opportunities including a spa tub and a sauna.

Dining
A complimentary breakfast is included.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free parking is available onsite.

from AUD 111

To see the current rates
Check for available rooms

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Reviews
3 out of 5.0
Score from 52 reviews
What is TripAdvisor?
Great service!
We have stayed a few times as we go to Santa Cruz a lot. It is a good value for the price. Recently I had to cancel the morning of the stay. I expecte...
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4 out of 5.0
Great service!
We have stayed a few times as we go to Santa Cruz a lot. It is a good value for the price. Recently I had to cancel the morning of the stay. I expected to have to plead not to be charged for the night. I called and spoke with Tara. After canceling, I asked if I would be charged for the night. She said "no". I was pleasantly surprised. We will definately be staying here again. I've also recommended this hotel to others who have kids at UC Santa Cruz.
3 out of 5.0
Overnight stay
Room was clean. Air freshener machine was left in our room. We did not like the cheap, plastic toilet seat. Staff friendly. Breakfast in lobby was mobbed by a group of college kids, went back later and they replenished the food.
1 out of 5.0
Inattentive and money hunger
Stayed at this hotel few weeks ago, it wasn't too bad until the check-out time. Got there after midnight because of the rain, the staff at the front desk was very friendly & helpful even that's just his 3rd shift for the new job. I reserved a suite with hot tub but it doesn't look anything like the picture shown and it's very dirty. Since it's late and didn't want to give hard time to the new guy so didn't complain. Next morning, called to the front desk and asked for a late check-out since we got there so late. Another staff who answered the phone said one hour max however the maid tried to come in to the room without even knocking after less than 15 min. Then she slammed the door close after realized someone was still inside. Front desk called after another 15 min then I said "Didn't you say I could get an hour?" and the guy said "Oh, right right". After returned the room keys and ready to leave, the guy ran to my car and said I need to sign some papers. After I went in to the office, he said besides the room I will be charged $300 extra because it smelled like smoke ... I told him maybe the smell was from the candles after they are blown out. Then he said it smelled like someone smoked a cigar or something so I told him that I don't even smoke cigar, cigarettes or any kind and told him that someone is smoking pot at the outdoor hot tub right now. Of course he didn't care because he was at that area when I walked down from upstairs earlier. He just kept pushing and insisted I will be charged for the "cleaning fee". I refused to sign any papers, walked away and called to my c.c. to notify them the situation, I am more than happy to pay for the room but there is no way to pay an extra $300 for something wasn't even true.
4 out of 5.0
Very good stay
We enjoyed our stay and was helped with the information we received. The hotel staff were very friendly, but although very cordial, due to their working hard to provide service to all, there seem to be something lacking.
3 out of 5.0
Good value - friendly staff
Coming back down the coast, we decided to stay in Santa Cruz. Wanted to find a quiet place but not right in town. The BW Inn worked out well. Started off not so good as we were put in a room that smelled like someone had just smoked a pack of cigarettes in, but went back to the desk and got another room. Room was clean and quiet enough. Recommended to front desk that while they have no smoking signs on every other door, maybe some do not understand the entire hotel is no smoking. Thought that if they put a sign on the walkway that may be helpful - not sure. We woke up the next morning to have some kid smoking outside his door (next to ours). The room was clean - the price was ok and the breakfast was functional. It was outside of town but easy to get to the downtown or boardwalk for dinner. Was close to highway 17 and was easy to be on our way the next day. All in all it worked out all right but not really anything special.
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  • 24-hour front desk
  • Number of floors: 2
  • Number of rooms: 28
  • Microwave in lobby
  • Complimentary newspapers in lobby
  • Parking (free)
  • Spa Tub
  • Dry cleaning/laundry service
  • Complimentary breakfast
  • Multilingual staff
  • Sauna

Property Location
With a stay at Best Western Inn in Santa Cruz, you'll be convenient to Town Clock and Santa Cruz Beach Boardwalk.
This hotel is close to University of California Santa Cruz and Mystery Spot.

Rooms
Make yourself at home in one of the 28 air-conditioned rooms featuring refrigerators and microwaves. Satellite television is provided for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as direct-dial phones with free local calls.

Rec, Spa, Premium Amenities
Take advantage of recreation opportunities including a spa tub and a sauna.

Dining
A complimentary breakfast is included.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free parking is available onsite.

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Hotel area
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126 Plymouth Street, SANTA CRUZ, CA

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To see the current rates
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Best Western Inn Santa Cruz
126 Plymouth Street, Santa Cruz, California, 95060
United States | Show map

Property Location
With a stay at Best Western Inn in Santa Cruz, you'll be convenient to Town Clock and Santa Cruz Beach Boardwalk.
This hotel is close to University of California Santa Cruz and Mystery Spot.

Rooms
Make yourself at home in one of the 28 air-conditioned rooms featuring refrigerators and microwaves. Satellite television is provided for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as direct-dial phones with free local calls.

Rec, Spa, Premium Amenities
Take advantage of recreation opportunities including a spa tub and a sauna.

Dining
A complimentary breakfast is included.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free parking is available onsite.

from AUD 111

To see the current rates
Check for available rooms

Know before you go
  • Primary guest must be 21 years of age.
  • Your account will be charged at the time of booking for the full hotel room amount, including all tax recovery charges and fees.
  • Cancellation policies vary by room type.
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