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The Roberts Mayfair
806 St. Charles Street, Saint Louis, Missouri, 63101
United States | Show map

Property Location
With a stay at The Roberts Mayfair in St. Louis, you'll be minutes from America's Center Convention Complex and Edward Jones Dome.
This romantic hotel is within close proximity of Old Courthouse and Laclede's Landing.

Rooms
Make yourself at home in one of the 181 air-conditioned rooms featuring flat-panel televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Rec, Spa, Premium Amenities
Be sure to enjoy recreational amenities including a 24-hour fitness facility and a seasonal outdoor pool. Additional features include complimentary wireless Internet access, concierge services, and a television in the lobby.

Dining
Satisfy your appetite at a coffee shop/café serving guests of The Roberts Mayfair.

Business, Other Amenities
Featured amenities include a 24-hour business center, a computer station, and audiovisual equipment. Planning an event in St. Louis? This hotel has 11000 square feet (1022 square meters) of space consisting of conference/meeting rooms, a ballroom, and banquet facilities. Parking (subject to charges) is conveniently located nearby.

from AUD 154

To see the current rates
Check for available rooms

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2.5 out of 5.0
Score from 186 reviews
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2 out of 5.0
Ok room, poor customer service
My husband and I stayed at this hotel for 2 nights. The first night we had major noise issues with the guests in the room next door. When we tried to call the front desk, 1 phone in the room was not plugged in and the other one just received a busy signal. I had to use my cell phone to call the hotel! We called twice, and no one came upstairs either time to check on the noise. Long story short, we had a horrible nights sleep and the hotel staff showed no regard. Also, this hotel has NO parking. We were required to walk 4 blocks to a parking garage that costs $16/night.
3 out of 5.0
Very Dirty Room!!!!!!
I stayed one night for the Cardinals game on Saturday April 13, 2013. The room was not quite ready around 10am which was fine. Went to the Cards game then went for dinner. checked in around 4pm. Went to my room. VERY DIRTY!!!! The walls were filthy the tv stand was right against the bed area. You could not move it. The walls were very thin the people next door were having hard core sex. They were banging against the walls like for 2 hours. The TV was not working so I tried to sleep with all the noise.Left right away the next morning and got out of there.The best thing was FREE parking on the street. Its great walking distance to Busch Stadium and other venues of the city.
1 out of 5.0
"Dirty Rooms"
Stayed at this hotel in April and was not impressed with it. Had to change rooms three times because our bed sheets were not clean. There was dried blood on the bathroom floor. We were told there were vending machines on certain floors and when we went to each floor there were none. Told us to go to hotel next door. Manager stated in previous review that microwaves were located in the vending areas. We never saw any and we went to all the locations. Alot of noice from outside the hotel, which made it hard to sleep.
3 out of 5.0
Too hot to sleep
A prime example of why we need reviews. Chosen by my company as a three star hotel off Hotwire. Nicely appointed old hotel. Smooth checkin, nice small room with all that is needed for a short stay except microwave and fridge. Good closet space. Wireless was intermittant. SD tv although large was situated in a cabinet in the middle of the room separating the bed from the rest. Doors on both sides and a swinging mount allow the tv to be seen from either the bed or the chair. I was prepared for a nice week. The rom was warm when I got in but I turned on the wall thermostat and turned it to as cool as it went with the fan on high. Left for dinner and came back to a room that was still quite warm. I asked the front desk to cool it down when I left to get a drink. Came back and flopped into bed. Hardly slept as it was too warm in the room even with no clothes or covers on. Asked them again when I left for work. Came back to a still warm room although it was slightly cooler. Stuck here for another three days. Wish my company would have checked tripadvisor reviews. This problem could have been avoided.
2 out of 5.0
Stay was fine, but charged twice
It wasn't the best place I have stayed, nor was it the worst. No microwave or fridge, which was not advertised, so no surprises there. The Wireless internet was not very good or strong. Most of the channels did not work on the tv. But, the bed was comfortable and the room was clean. However, when I checked in the front desk, they tried to over charge me by about $300. When I asked why, they said because of taxes and what not. Then they looked over it and realized they were double charging me. At check out, I was told that I owed $616 in fees. I said why and they realized again that they were about to double charge me and said nope, everything is good. I checked out at the price I was quoted when I reserved the room. The correct charge showed up on my bank account. However, the next day, another charge for an additional $300 showed up on my bank account. I called and was put on hold for 30 minutes before anyone would talk to me. Then I spoke with Tiffany, who said that someone would get back with me that day about the overage. This was on Thursday, today is Monday. I have now called three times to get a response, since no one has bothered to call me. There is no option to leave a voicemail. The phone rings until it makes a beeping noise. Had someone just answered the phone today, I probably wouldn't have posted my experience. I will say the customer service there has left a lot to be desired. No one greets you when you walk in. Usually someone was sitting in a chair near the front desk and would barely look up when you walked in the hotel. There was no gift shop or option to purchase snacks after the morning coffee shop had closed. One person, when they were checking out in front of me, asked for a portfolio of their stay and the front desk person said it was not possible since they had made the reservation on Expedia. I will just say, I have never heard of that. Anyways, at the end of this, I would just like my money back and would never suggest to anyone to stay at this hotel.
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Facilities | Show all facilities Close
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  • Accessible path of travel
  • Accessible bathroom
  • Street parking (metered)
  • In-room accessibility
  • 24-hour fitness facilities
  • Swimming pool - outdoor seasonal
  • ATM/banking
  • Audio-visual equipment
  • 24-hour business center
  • Free Wi-Fi
  • Computer station
  • Coffee shop or café
  • Conference room(s)
  • Event catering
  • Suitable for children
  • Complimentary newspapers in lobby
  • Air-conditioned public areas
  • Meeting facilities size (feet) - 11000
  • Concierge services
  • 24-hour front desk
  • Smoke-free property
  • Number of rooms: 179
  • Safe-deposit box - front desk
  • Year Built 1925
  • Parking nearby (surcharge)
  • Ballroom(s)
  • Banquet facilities
  • Porter/bellhop
  • Elevator/lift
  • Coffee in lobby
  • Television in lobby
  • Dry cleaning/laundry service
  • Luggage storage
  • Accessibility equipment for the deaf
  • Braille or raised signage
  • Piano
  • Parking nearby
  • Meeting facilities size (meters) - 1022

Property Location
With a stay at The Roberts Mayfair in St. Louis, you'll be minutes from America's Center Convention Complex and Edward Jones Dome.
This romantic hotel is within close proximity of Old Courthouse and Laclede's Landing.

Rooms
Make yourself at home in one of the 181 air-conditioned rooms featuring flat-panel televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Rec, Spa, Premium Amenities
Be sure to enjoy recreational amenities including a 24-hour fitness facility and a seasonal outdoor pool. Additional features include complimentary wireless Internet access, concierge services, and a television in the lobby.

Dining
Satisfy your appetite at a coffee shop/café serving guests of The Roberts Mayfair.

Business, Other Amenities
Featured amenities include a 24-hour business center, a computer station, and audiovisual equipment. Planning an event in St. Louis? This hotel has 11000 square feet (1022 square meters) of space consisting of conference/meeting rooms, a ballroom, and banquet facilities. Parking (subject to charges) is conveniently located nearby.

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Hotel area
Points of interest

806 St. Charles Street, SAINT LOUIS, MO

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The Roberts Mayfair
806 St. Charles Street, Saint Louis, Missouri, 63101
United States | Show map

Property Location
With a stay at The Roberts Mayfair in St. Louis, you'll be minutes from America's Center Convention Complex and Edward Jones Dome.
This romantic hotel is within close proximity of Old Courthouse and Laclede's Landing.

Rooms
Make yourself at home in one of the 181 air-conditioned rooms featuring flat-panel televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Rec, Spa, Premium Amenities
Be sure to enjoy recreational amenities including a 24-hour fitness facility and a seasonal outdoor pool. Additional features include complimentary wireless Internet access, concierge services, and a television in the lobby.

Dining
Satisfy your appetite at a coffee shop/café serving guests of The Roberts Mayfair.

Business, Other Amenities
Featured amenities include a 24-hour business center, a computer station, and audiovisual equipment. Planning an event in St. Louis? This hotel has 11000 square feet (1022 square meters) of space consisting of conference/meeting rooms, a ballroom, and banquet facilities. Parking (subject to charges) is conveniently located nearby.

from AUD 154

To see the current rates
Check for available rooms

Know before you go
  • Primary guest must be 21 years of age.
  • Your account will be charged at the time of booking for the full hotel room amount, including all tax recovery charges and fees.
  • Cancellation policies vary by room type.
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