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We found the hotel to be in a great location. Although dated it was still very clean and well equipped. Good service, too. It was great to be able to eat in the inexpensive dining room on site after a day of wine tasting.

Attended a conference at the Novatel but decided to stay in the Tanunda village for a change. Just what I wanted.. Could walk around the town and see the shops. Just felt a bit more in the Barossa. Great breakfast, good clean rooms. Will stay again.

Overpriced and dated. We paid $174 for 1 night in a 'Standard Room' (Room 7). The price included a full breakfast in the Garden Restaurant and we were told that the price was a 'special' discounted rate - however it was not fair value in my opinion. The room was spacious and the bed comfortable, but the room was 'dated' - the air conditioner was an in wall box incorporating manually operated controls (old style and no remote), the bathroom basin was cracked. The hot water tap at the bathroom basin suffered from 'water hammer' (repeated loud banging in the pipes) when the tap was turned on. At this price we expected much better such as modern fittings in good condition - e.g.split system or central air conditioning with remote temperature setting, a modern bathroom with fittings in very good condition, and even fresh milk in the fridge instead of UHT milk.. It was not fair value and I could not recommend it for that reason. I am widely travelled within Australia and overseas and to write this review about accommodation in my home country is disappointing.To top things off we had dinner that evening in the Garden Restaurant. While the quality of the food was good, the service was non existent. We had booked a table for 6, took our seats at around 7 pm and waited to be served with the waitress consistently by passing us. Eventually someone informed us that they were not taking orders at the table and we had to order at the bar. So it was over 90 minutes after we sat down that we received the first food. The restaurant was only part occupied yet our table was placed adjacent to a breezeway (where serving staff walked through) where cold air from the reception doors could be felt. - quite uncomfortable for some of our group. The siting of the table showed a lack of common sense by staff. Again not a good experience.

This hotel has been in the Barossa for a very long time. I spent my honeymoon there 25 years ago.. It is very tired. The bed in our room was as tired as the decor. Very 80s. We feel it is time to spend some money on the place. The restaurant looks the same and the food was ok but the service not so. Sorry this sounds whinged but if you don't say it nothing changes.

Looked forward to having a swim in the pool and spa on a 29 degree day but found the pool dirty and the surrounded gardens un-kept. The front desk staff rude and very unhelpful when we were seeking information about the area. The room did not reach our expectations of what we saw on the website. Overpriced for budget accommodation. A training course in hospitality and friendliness is advisable to the staff! This was a BIG mistake! Your better off going to the Novotel! If you want budget accommodation this is where to go!!Never Again!