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my wife and i spent a week at Emerald Sands in mid March 2013. can i say thet we enjoyed our stay immensely. we found the unit ( 3rd floor ) in good condition with all the basics you need. had a good view of the Surfers skyline and views of the ocean as well. Anne and John were most friendly and accomodationg. the position of the units was perfect for us as we enjoy walking every morning and it was only 10mins to Surfers or about 20mins to Broadbeach. can i say that we ate at the Northcliffe surf club about 6 times for lunches and dinners and thought the food was excellent and priced really well. i would recommend that you join as its only $5 and gives you 10% off food and drinks. really good value. overall i would certainly recommend the Emerald Sands if you are looking for a comfortable unit , not to far from all the attaractions.

We stayed at emerald sands for 3 weeks for our wedding on the Gold Coast. John and Anne were the perfect hosts who were very friendly and helpful, they even gave us a bottle of champagne and a card for our wedding.The location was ideal,only 50 metres from the beach and within 10 mins walk to the heart of surfers paradise.The apartment we stayed in was lovely and spacious with an ocean view.We would recommend this place to anyone who wants a nice relaxing holiday on the Gold Coast . We can't wait to come back and stay there again.

We spent 5 nights here in February in a 2 bedroom flat on the 7th floor. Ours was certainly not a recently renovated unit.So let me start with the good parts. The location is great! This place is about 20-30 meters from the beach. And while it's quite close to all the hustle and bustle of Surfers Paradise, it's far enough to be very quiet and peaceful. Unfortunately, the good parts end there.Now the bad parts. The A/C in our flat was a massive joke. It is a split level property with living room on the 7th floor and stairs leading to 2 bedrooms on the 8th floors. There's just one A/C for the entire property, located in the corridor on the upper floor. The A/C was very very weak and could hardly cool up the corridor, let alone the entire flat. Now this would have been OK if the fans were any good. The fans in the rooms were even worse than the A/C and were super slow. While the rooms had good amount of sea breeze coming in, it was just not enough for us. And along with the breeze came a lot of noise too. We went this apartment thinking it was fully air conditioned and even the fans didn't work well.Overall, the flat was aged and it was showing. We had faulty power points, lights that didn't work, bathroom stopped that was impossible to operate, a kettle that didn't work, living room fan that wouldn't turn on, minor shocks due to poor insulation when operating light switches.There is no way on earth this property would qualify as a 4 star. It's 2 star at the best.

We spent 11 nights at the Emerald Sands and had a great time. Anne and John were very helpful, there was a little mix up with our booking but was rectified upon arrival and included a very kind upgrade to a great apartment 5B. 'It was Lovely!" recently renovated. Everything we needed and everything worked. The views were fantastic.It is only a short stroll to the beach which we went to every day and a medium stroll into Cavill Ave. Far enough away from the hussle and bussle of but close enough to enjoy if you wanted too.It is true, the pool is a little small, but the place is a lovely little place only 8 storeys, less people and really set up for a quiet holiday, particularly if you are a couple wanting some time out. So if you are not wanting to stay in one of those huge high rises, then this is the place to stay.There is a Thai Restaurant close by, which has great food and a Surf Club just down the road, which is excellent and reasonably priced food with wonderful views.Our days consisted of Brecky on the Balcony with the best views in town, a walk along the beach, a dip in the ocean, 50m from our front door. Later a dip in the pool and a relaxing sunbake and read to follow. Dinner at a restaurant near by, as there are millions to choose from and spa before bed, what more could you ask for in a holiday.Our last point is that we are a middle aged gay couple and felt very welcomed by Anne and John. Would love to return.

The place overall is nice good distance from shops and everything nice and quite anne was helpful at the start had everything in the room u need (besides vaccum) they gave us the best room they had which had over 20 grand spent on it which i think was a lie but i never saw the other rooms so who am i to say.. View was great 1 min walk to the beach bout 10 15 mins walk to cavil av.. Now to the bad part we thought it was serviced apartments didnt expect to have sheets turned over every day or anything like that we did leave afew dirty dishes in the sink and afew bottles on the counter but we thought that would be ok cause everywhere else we have stayed that has been alright and yes the carpet was dirty but no vaccum what did they expect after 6 nights there if they supplied a vaccum i would of cleaned it but i couldnt one ciggarette but on the balcony which i forgot to clean up but we paid for a holiday not a apartment that we are supposed to leave spotless but we left our bags downstairs cause we checked out and werent gettin picked up till 1130 so bout 11 we went to get them and i was outside i walk in and john is having a go at my girlfriend telling her just leave and kickin our bags but as soon as i walked in he stops yelling think he thinks he cant stand over a girl but when it man comes he stops his rant i said every place we have been the way we left the room is exceptable i asked where was the vaccum 6 nights no vaccum the carpet is going to get dirty but wasnt good enough for him and to treat a lady the way he did is unaccecptable this is the worst customer service i have ever seen in my life there is a right way and a wrong way having a go at a girl then when i walk in he stops plus kickin our bags is childish they want to run a bussiness this isnt the way you treat customers had a great week i would of recommended to everyone i know but after the behaviour that was shown by a grown man i hope no body ever stays there again