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this hotel is probably the worst hotel I stayed at. first off you have to pay for parking there is not enough available spaces for your car then the front desk clerk will ask you to park on the road or empty lot behind the hotel. They said they can't guarantee that your car will be safe. If your car gets damaged in the parking lot they will not pay for any damages. Refuses to accomadate guests. The clerk was rude and dissresptful. Don't ever go to this place

Booked a room (RM#122) from Hotwire for 4/20/13. Bad mistake.My wife and I got into our room late after spending the day at Disneyland and there were small bugs everywhere. On the beds, on the floor, and all over the bathroom. It was a no brainer, we left so fast. We could not take the bugs crawling on us and everything in there. Told the manager at the front desk and he didn't seem to care much and he also did not offer us a different room so we left to stay at a hotel down the street that we had stayed in the week before. Tried to call Hotwire to receive a refund a couple days later after our vacation because the manager said he couldn't help me with that at the hotel because we booked through a 3rd party. Hotwire called the hotel and the hotel said that we had stayed in the room all night and reported nothing about bugs. Lies!!! Hotwire said they would not give me a refund because they could not confirm what the condition of the room was. I asked them how am I suppose to prove there were bugs and unfit conditions. I don't have controls to put notes in the hotels system. I told Hotwire customer service that I had a receipt for the time we left and duration of stay but that didn't matter to them because it couldn't prove anything. I'm not one to write reviews or complain but I had to tell people about this one. Hotwire is a dishonest company and I will never use them again. I hope this helps everyone out there looking for a place to stay or what companies to trust.

I travel a lot for a living, I stopped here for a week and I was very pleased by how clean the property was and how friendly the staff is. The room had excellent maid service. The wallpaper was in need of repair in the closet area and the TV could be updated. The price was right for what we got. All I need is a place to sleep, charge my phone, and use internet. The area was quiet and I would return again. Close to shopping, food and amusements.

It seemed like a good hotel when I saw the reviews on the internet, close to Knotts, but the first impresion when I got there, they first told me that my room was not available, so they upgraded us to a suite, there where spiderwebs on the door, outside my room a full trash can, the door lock did not work, I had to put a table against the door, because someone tried to open the door 3 times at night, the room was not to clean, but I also recomend that you take slipers to walk in your room and to go in to the tub. Tha bed was hard, sleeping on the floor would have been the same. There was a space underneath the door that a mouse could get in, and I mean a mouse, because there was a garbage container 20 feet from our room, the overall impresion, very bad, this property has not had a renovation in about 20 years, just patches here and there. For 20 or 30 dollars more, I would recomend going to an other hotel. The gentlemean at the front desk, wich you could not understand his english, was not very friendly, he tried to charge me $5 dllrs for parking, and I told him, here on my reservation it states FREE PARKING, but he said that it was hotel policy to charge for parking, so I gave him a piece of my mind and he said that for this time, he was not going to charge me, Please do your self a favor, if your are looking for a cheap dirty unsecure hotel, this is the one to go to, but if after a day of hitting the parks, you want to go and rest, feel secure I would recomend going someplace else. This review does not tend to ofend the owners ot this hotel, but to take actions and correct all that is wrong so they could have more clients coming back. It is a nice price if you like staying in a pig pen!!!! I would not stay here in the future, nor recomend it to no one, the only thing I missed in Knotts was seeing more animals, but got my share of spiders and mice outside my room. Its what to expect for what you pay!!!!

To start you get the enjoyment of paying an extra $5 fee per day for your car or it will get towed. Then you get to pay $6 hotel fee? Then in the room you get extra friends to stay with you in the bed on the carpet and the walls. Then when you ask for more towels or should i say rags they want to charge extra for them. It was close to the park but you get to see working girls getting extra cash in the parkinglot on the way to the park. Also we had to change rooms the first one had the door to the fridge and the plug came out and i mean the the socket with electrical burns.then and not leasr you have the drug dealers in the parking lot. O ps no breakfast and no coffee makers in the room. I will never stay at a knights inn again.